Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the friendly and attentive service from staff members, particularly Genesis, Rosie, and Kiana.
Food Quality
The food received high marks for taste, with specific mentions of burgers and fries, although some noted issues with greasiness.
Cleanliness
Most reviews highlighted the cleanliness of the restaurant, contributing to a positive dining experience.
Speed of Service
Customers appreciated the quick service, with many noting that their food was served promptly.
Mixed Experiences
A few reviews mentioned negative experiences related to service quality and order accuracy, indicating inconsistency.
GK
Gayle K
1 day ago
5.0
I was welcomed warmly as I arrived, the food was delicious, and the staff friendly and helpful.
MF
Mat F
1 day ago
5.0
Amazing food and exceptional customer service, best customer service I’ve had at a fast food restaurant.
RS
Rosemary Schroeder
6 days ago
5.0
Everything about my time here has been amazing. From the food to the people, Genisis especially. It didn’t take long at all after ordering to receive our food. The burgers were amazing. The fries were perfect. Genisis at the register was nothing short of amazing herself. Definitely coming back whenever I need a good burger again.
IS
IVAN SIERRA
Feb 20, 2026
5.0
Went in to grab a quick lunch and food came out fast quality of burger was great and it was hot. Excellent service from Kiana , will be coming back
SY
Sharon Caldwell De Young
Feb 8, 2026
5.0
Best chili cheese dog I’ve ever had in my whole life - and I’m 59! They grill it! And they have rosemary, garlic & olive oil tater tots which are outta this world! Got the double classic too (yeah, I almost finished both) and that’s outstanding too. Lotsa sauce which I love & the edges are a little crispy - omg, so good. Very nice people work here too. I love this place! Thank you!