Customers consistently praised the food for being fresh, flavorful, and delicious, with standout dishes like Pad Thai, curries, and various appetizers.
Service Experience
While many reviews highlighted friendly and prompt service, some customers reported poor service experiences, particularly during dine-in visits.
Takeout Focus
The restaurant primarily operates as a takeout establishment, which many customers appreciated for its efficiency and quality, though some expressed disappointment over limited dine-in options.
Pricing
Overall, customers found the pricing fair for the quality of food, although some noted it could be pricey for larger orders.
Cleanliness
The restaurant received positive remarks for its cleanliness and attractive setup, contributing to a pleasant takeout experience.
TG
Tara Gibney
Nov 9, 2025
5.0
Always great!
II
ipxulin
Nov 6, 2025
4.0
fyi they're takeout only apparently, no dine in
CA
Claire Aither
Nov 2, 2025
5.0
Order online but you can eat there! Massaman curry was great. Download the app for $5 off your first meal:)
KS
Kate Shepherd
Oct 25, 2025
5.0
Sai Mai is a fantastic spot for fresh and delicious Thai food. I live nearby so I order online and walk over to pick it up, but they also offer delivery and counter service. They’re always very nice and polite. Their website is easy to use for ordering and offers points/rewards.
PK
Philip K
Oct 12, 2025
3.0
Delicious food but not good for dine in, which we didn’t realize till we arrived. Service was terrible / non existent. When the food was ready they didn’t even bring it to the table, we had to make 3 trips up to the counter