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Rosati's Pizza Chicago Downtown

3.7
(553 reviews)

Business Details

23 East Adams Street, Chicago, IL
60603, United States
(312) 262-2100
https://myrosatis.com/chicagoloop/

About

Pizza Restaurant
Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Rosati's Pizza Chicago Downtown
23 East Adams Street, Chicago, IL
60603, United States

Hours

Reviews

3.7
553 reviews
5 stars
281
4 stars
85
3 stars
53
2 stars
35
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly a specific cashier, which negatively impacted the overall experience for many customers.

Food Quality

While some customers enjoyed the pizza, others reported issues such as burnt crusts, lack of flavor, and poor quality ingredients, leading to mixed reviews on food satisfaction.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and no available restrooms, which detracted from their dining experience.

Positive Experiences

Despite the negative feedback, there were also many positive comments about friendly staff, good food, and enjoyable dining experiences, indicating that some customers had a great time.
  • RR
    Rasheda
    Jan 31, 2026
    1.0
    The lady with the attitude shouldn’t be working there she really rub people the wrong way , attitude in walking off talking shit under her breath .. every time I come in she have a bad attitude she is there right now I’m sure every body know who I’m talking about in who she is
  • SC
    sharice coleman
    Jan 22, 2026
    1.0
    Sun. Jan. 18th, white female on evening shift was very short, rude and unprofessional. Getting sarcastic about wait times, being dismissive, and walking off, saying this is not fast food. Waited another fifteen minutes to get order, did not say sorry for the wait. Just.said."verify". Refused to give me the order at first saying.they were calling another driver. Then gave me the order when I said it was verified. Stated I was going to call back.to.speak to the Manager. They starting yelling saying "it's common sense" and other derogatory statements as I walked out the door.
  • AS
    antonio Santana
    Jan 21, 2026
    5.0
    Hoy fue un buen servicio
  • BW
    brandon williams
    Jan 18, 2026
    5.0
    The Women that took my order was awesome she was nice and courteous I got my slice of pizza really fast She also went around and kept the place clean
  • DH
    Dexter Henry
    Jan 15, 2026
    5.0
    Erica was amazing she helped me out so good. When my card was not working. So like a Lannister I always pay my debts.

Brand Certified Facts from Rosati's Pizza Chicago Downtown

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Certified February 22, 2026Yext Knowledge Graph
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