Business Details
About
Pizza Restaurant
Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Rosati's Pizza Chicago Downtown
23 East Adams Street, Chicago, IL
60603, United States
Hours
Reviews
3.8
546 reviews
5 stars
277
4 stars
85
3 stars
53
2 stars
34
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the counter, negatively impacting the overall experience.
Food Quality
While some customers praised the pizza, others reported issues with burnt crusts, undercooked dough, and poor quality of certain menu items like wings and cannolis.
Atmosphere
The restaurant's decor received positive remarks, but cleanliness issues, such as dirty tables and non-functional restrooms, were frequently mentioned.
Delivery Issues
Several customers experienced problems with orders not being delivered or taking excessively long, leading to frustration.
Positive Experiences
Despite the negative feedback, many customers enjoyed the pizza and appreciated the quick service during busy times, indicating potential for improvement.
- CSChristian SDec 28, 20253.0Visited from Detroit and couldn't wait to try the famous Chicago style deep dish! What a disappointment. The pizza was heavy, but all vegetables. No cheese pull, wait. Did I even taste any cheese? The meat was obscured by all the vegetables. On top of that the crust was burned really bad. I think my cousin said he paid almost $80 for it. We ordered the pizza late, maybe they had a long day. It definitely was no love put into this pizza. This is one place that I can scratch off my next visit.
- PPPimroseDec 26, 20251.0I placed an order with this rosatis for two pizzas and some cheese bread, which ridiculously ran me $86 to begin with. The website said it would be ready in 45 minutes, and it took the money from my account. Two hours pass and 5 calls to the store with no answer, nothing had been delivered and no confirmation email had been received by me from this store. They never delivered anything, and still took my money. As someone who has worked in the restaurant service industry for over 5 years, and understands mistakes are made, this was stupid. How are you gonna take my money and not give an email, not answer any calls and still charge me $86 for three items? One pizza had two normal toppings and the other was plain cheese. Actually insane.
- CSCorey SDec 23, 20253.0Pizza was burned on the bottom, highly disappointed.
- MJMichael JohnsonDec 21, 20251.0When you walk into the restaurant, the decor and the decorations are very nice. The only problem I had is with the employee she was working behind the cash register registered didn’t bother to wash her hands. She just went to grabbing food and then she’s on the phone having a conversation where she’s using Around Customer So it doesn’t seem like it’s gonna be a pleasant experience. I didn’t want to eat there so I just grabbed my slice and I’ll love and the pizza is not all that great. Anyhow it taste old so I don’t think I’ll be back.
- MGMillie GhapDec 12, 20252.0i usually love the alfredo with chicken here, but i got some today and it literally tasted like dish soap. i thought i was loosing it but my friends tasted the same. we were so hungry we just left anyway but lowkey disappointed
Frequently Asked Questions About Rosati's Pizza Chicago Downtown
What types of food does Rosati's Pizza Chicago Downtown serve?
Rosati's Pizza Chicago Downtown serves signature Chicago-style pizzas, pastas, wings, salads, sandwiches, and desserts, focusing on comfort food with vegetarian options.
What are the hours of operation for Rosati's Pizza Chicago Downtown?
The restaurant is open Monday to Wednesday and Sunday from 11:00 AM to 12:00 AM, Thursday from 11:00 AM to 3:00 AM, and Friday to Saturday from 11:00 AM to 4:00 AM.
Does Rosati's Pizza Chicago Downtown offer takeout and delivery services?
Yes, Rosati's Pizza Chicago Downtown provides both takeout and delivery options, including no-contact delivery and curbside pickup.
Is Rosati's Pizza Chicago Downtown wheelchair accessible?
Yes, the restaurant has a wheelchair accessible entrance to accommodate customers with mobility needs.
Does the restaurant welcome families and children?
Yes, Rosati's Pizza Chicago Downtown welcomes families and children, making it suitable for family dining.
What payment methods are accepted at Rosati's Pizza Chicago Downtown?
The restaurant accepts credit cards, debit cards, and mobile NFC payments, but it also requires cash payments for some transactions.
Are there parking options near Rosati's Pizza Chicago Downtown?
Yes, nearby parking options include the Adams Wabash iParkit Garage and iParkit, making it convenient for customers arriving by car.
What transit options are available near Rosati's Pizza Chicago Downtown?
Chicago Metro train and bus station is nearby, providing easy public transportation access to the restaurant.
What nearby places can customers visit before or after dining at Rosati's Pizza Chicago Downtown?
Customers can enjoy nearby attractions like The Alfred hotel, Broadway Cafe for coffee and baked goods, and various restaurants like Bienmesabe and Olive Mediterranean Grill - The Loop.
Is Rosati's Pizza Chicago Downtown open late for night dining?
Yes, Rosati's Pizza Chicago Downtown serves late-night food, with extended hours until 3:00 AM on Thursdays and until 4:00 AM on Fridays and Saturdays.