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Portillo's Chicago – Canal and Taylor

4.2
(12826 reviews)
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Business Details

520 W. Taylor St., Chicago, IL
60607, United States
(312) 667-4560
https://www.portillos.com
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About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 520 W Taylor Street! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.5 miles, 0.9 miles, 2.0 miles, 2.6 miles, 1.8 miles, 1.7 miles from University of Illinois Chicago campus, Willis Tower, Soldier Field, Millenium Park, Shedd Aquarium, Field Museum. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Chicago – Canal and Taylor
520 W. Taylor St., Chicago, IL
60607, United States

Hours

Reviews

4.2
12,826 reviews
5 stars
7,768
4 stars
2,668
3 stars
973
2 stars
486
1 star
931

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food, especially the Chicago-style hot dogs and Italian beef sandwiches, noting them as delicious and filling.

Service Issues

Several reviews highlighted problems with order accuracy, particularly with missing items and incorrect orders, especially for delivery and takeout.

Atmosphere

The restaurant's ambiance was generally well-received, with many customers appreciating the decor and spacious seating.

Staff Performance

While many customers reported friendly and helpful staff, there were also complaints about rude service and long wait times during busy periods.
  • VR
    Veronica Ruiz
    1 day ago
    5.0
    Gladys was super kind, helpful, and came to check in on us while dining. She made sure we were taken care of and ensuring we had great food as well. We love when the staff cares!
  • AZ
    Ariel Zhou
    2 days ago
    5.0
    This restaurant is great!! I really live the hotdog and their fries. They also have free cake for birthdays!!
  • DJ
    Don J
    5 days ago
    4.0
    It's Portillos, you know what you're getting off your coming here ... Chicago staple...
  • ND
    Neil's Dealz
    Feb 23, 2026
    5.0
    Great food. There is a wide range of food to choose from. The dessert are great too Of u like charbroiled burgers, this is the place for you. I was able to add 3 large slices of bacon for only $1.50. the cheese sauce for $1.29 is a must!!!!!!!
  • HM
    Hopey m
    Feb 17, 2026
    2.0
    Third or fourth time where I order a chopped salad and it's brown, very, I mean Very little chicken like 3 pieces and some crumbs, 1 is always grissel, no blue cheese and it's 14.75 with tax like why? Then the cashier wants to give me. 75 cents in nickels. I gave it back and asked for dimes, a roll of pennies if she has to but not all those nickels. Come on. A Mgr came up and I explained and she just said oh ok sorry. Left with no lunch. Thanks.
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