Portillo's Chicago – Canal and Taylor

4.2
12810 reviews

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 520 W Taylor Street! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.5 miles, 0.9 miles, 2.0 miles, 2.6 miles, 1.8 miles, 1.7 miles from University of Illinois Chicago campus, Willis Tower, Soldier Field, Millenium Park, Shedd Aquarium, Field Museum. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Chicago – Canal and Taylor
520 W. Taylor St., Chicago, IL
60607, United States

Hours

Reviews

4.2
12,810 reviews
5 stars
7,757
4 stars
2,662
3 stars
973
2 stars
484
1 star
934

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food, particularly the hot dogs and Italian beef sandwiches, while some reported issues with missing items and food quality.

Service Issues

Numerous reviews highlighted problems with order accuracy and responsiveness, especially with takeout and delivery orders.

Atmosphere

The restaurant's ambiance was generally well-received, with many enjoying the lively and comfortable environment.

Customer Service

While some customers experienced excellent service, others reported rude staff and unhelpful responses to complaints.
  • AG
    Abel Gonzalez
    2 days ago
    4.0
    El lugar está bien ambientando y tiene un buen espacio para compartir en familia.. la comida sale rápido vale la pena visitar el lugar
  • SM
    S M
    2 days ago
    3.0
    Food was good, I mean it is a fast food no need for 5 star. I don't eat at corporate restaurants, it was just a quick lunch by popular vote.
  • LG
    Lenny G
    Jan 8, 2026
    4.0
    Food always as advertised, in this location however, you will often encounter homeless people using the bathroom as a place to clean up, change clothes and get over a hangover. Pic attached
  • JL
    Jason Li
    Dec 30, 2025
    1.0
    I ordered four items last night, but two of them were missing. I tried calling them, but the staff wouldn't answer the phone at all. I'm very disappointed.
  • QJ
    Queeny Jamison
    Dec 27, 2025
    2.0
    Every time I buy something, there’s always something missing. I do not understand. How could you forget the chicken in a chopped salad and the bread? $35 with Uber eats food was not worth it

Frequently Asked Questions About Portillo's Chicago – Canal and Taylor

What are the operating hours of Portillo's Chicago – Canal and Taylor?

Portillo's Chicago – Canal and Taylor is open daily from 10:00 AM to 1:00 AM.

Does Portillo's offer drive-through service and what are the drive-through hours?

Yes, Portillo's offers drive-through service available daily from 10:00 AM to 1:00 AM.