Portillo's Chicago – Canal and Taylor

4.2
12754 reviews
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Business Details

520 W. Taylor St., Chicago, IL
60607, United States
(312) 667-4560
https://www.portillos.com
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About

Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 520 W Taylor Street! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.5 miles, 0.9 miles, 2.0 miles, 2.6 miles, 1.8 miles, 1.7 miles from University of Illinois Chicago campus, Willis Tower, Soldier Field, Millenium Park, Shedd Aquarium, Field Museum. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Chicago – Canal and Taylor
520 W. Taylor St., Chicago, IL
60607, United States

Hours

Reviews

4.2
12,754 reviews
5 stars
7,721
4 stars
2,652
3 stars
970
2 stars
479
1 star
932

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food, especially the Chicago-style hot dogs and Italian beef sandwiches, noting them as delicious and iconic.

Service Issues

Several reviews highlighted problems with service, including incorrect orders, long wait times, and unresponsive staff, particularly during busy periods.

Atmosphere

The restaurant's lively and unique atmosphere received positive feedback, with many customers enjoying the decor and overall vibe.

Pricing Concerns

Some customers felt that the prices were high relative to the quality of food received, with complaints about portions and value.

Customer Experience

While many enjoyed their visits, there were notable complaints about theft and poor management behavior affecting the dining experience.
  • EV
    Erika Lizzette Rios Villalobos
    6 days ago
    5.0
    Love comimg to this portillos for lunch, the atmosphere is fantastic and the food is always great.
  • AS
    Aslyn S
    Nov 17, 2025
    5.0
    Portillo’s is always a required stop while I am in the city. This specific location is my go-to. Love the spacious dining room, including the upstairs area and the variety of merchandise to purchase. The chocolate cake is to die for!!
  • JD
    Jeremy DeMarco
    Nov 16, 2025
    1.0
    They lie about their hours fyi, past 8pm they won’t serve you. They can reply but that’s the truth. Plain and simple.
  • EH
    Evan Hofacker
    Nov 12, 2025
    5.0
    My favorite place to visit when I’m in Chicago. If you haven’t been to this restaurant then you’re missing out! You need to give it a try as the food is delicious. The service is fast and there’s plenty of seating. It’s a Chicago favorite.
  • PB
    Peter Bonamici
    Nov 9, 2025
    5.0
    Cant hate the classics, always love dipping my chili dog inside my cake milkshake like a true chicagoan. The lady behind me saw me do this and visibly gagged and made a wrenching noise which wasn’t nice but I thought it was delicious. 10/10 love Portillos.
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Frequently Asked Questions About Portillo's Chicago – Canal and Taylor

What are the operating hours of Portillo's Chicago – Canal and Taylor?

Portillo's Chicago – Canal and Taylor is open daily from 10:00 AM to 1:00 AM.

Does Portillo's offer drive-through service and what are the drive-through hours?

Yes, Portillo's offers drive-through service available daily from 10:00 AM to 1:00 AM.