Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 520 W Taylor Street! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.5 miles, 0.9 miles, 2.0 miles, 2.6 miles, 1.8 miles, 1.7 miles from University of Illinois Chicago campus, Willis Tower, Soldier Field, Millenium Park, Shedd Aquarium, Field Museum. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Many customers praised the food, particularly the hot dogs and Italian beef sandwiches, while some reported issues with missing items and food quality.
Service Issues
Numerous reviews highlighted problems with order accuracy and responsiveness, especially with takeout and delivery orders.
Atmosphere
The restaurant's ambiance was generally well-received, with many enjoying the lively and comfortable environment.
Customer Service
While some customers experienced excellent service, others reported rude staff and unhelpful responses to complaints.
AG
Abel Gonzalez
2 days ago
4.0
El lugar está bien ambientando y tiene un buen espacio para compartir en familia.. la comida sale rápido vale la pena visitar el lugar
SM
S M
2 days ago
3.0
Food was good, I mean it is a fast food no need for 5 star. I don't eat at corporate restaurants, it was just a quick lunch by popular vote.
LG
Lenny G
Jan 8, 2026
4.0
Food always as advertised, in this location however, you will often encounter homeless people using the bathroom as a place to clean up, change clothes and get over a hangover. Pic attached
JL
Jason Li
Dec 30, 2025
1.0
I ordered four items last night, but two of them were missing. I tried calling them, but the staff wouldn't answer the phone at all. I'm very disappointed.
QJ
Queeny Jamison
Dec 27, 2025
2.0
Every time I buy something, there’s always something missing. I do not understand. How could you forget the chicken in a chopped salad and the bread? $35 with Uber eats food was not worth it
Frequently Asked Questions About Portillo's Chicago – Canal and Taylor
What are the operating hours of Portillo's Chicago – Canal and Taylor?
Portillo's Chicago – Canal and Taylor is open daily from 10:00 AM to 1:00 AM.
Does Portillo's offer drive-through service and what are the drive-through hours?
Yes, Portillo's offers drive-through service available daily from 10:00 AM to 1:00 AM.
Can I order Portillo's Chicago-style hot dogs and other menu items online?
Yes, you can order Portillo's menu items online at https://my.portillos.com/order for delivery or pickup.
What types of payment does Portillo's Chicago – Canal and Taylor accept?
Portillo's accepts American Express, Discover, MasterCard, and Visa credit cards.
Does this Portillo's location offer options for vegetarians and families?
Yes, this location serves vegetarian options and is family-friendly with amenities like high chairs and wheelchair accessibility.
Is Portillo’s Chicago – Canal and Taylor wheelchair accessible?
Yes, the restaurant features wheelchair accessible entrance, parking, seating, and restrooms.
Does Portillo's provide catering and late-night food options?
Yes, Portillo's offers catering services and serves late-night food daily until 1:00 AM.
What are some nearby attractions for visitors planning to eat at Portillo's?
Nearby attractions include University of Illinois Chicago campus, Willis Tower, Soldier Field, Millennium Park, Shedd Aquarium, and Field Museum, making it convenient for visitors to enjoy Chicago landmarks before or after dining.
Are there other dining or entertainment options near Portillo's Chicago – Canal and Taylor?
Yes, nearby places include Buffalo Wild Wings for sports bar experience, Orangetheory Fitness if you want a workout before dining, and Potbelly Sandwich Shop for additional sandwich choices.
How can nearby transportation options like the Megabus help visitors reach Portillo’s Chicago – Canal and Taylor?
Megabus - Chicago Stop is nearby, offering convenient public transportation for visitors to easily access Portillo's without driving.