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Portillo's Chicago - Addison

4.3
(3887 reviews)

Business Details

3343 W. Addison Street, Chicago, IL
60618, United States
(331) 900-1010
https://www.portillos.com

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 3343 W Addison Street! Dive into the authentic taste of Chicago Street food at our Roaring 20s Prohibition themed restaurant, just 2.9 miles, 6.2 miles, 4.2 miles, 4.9 miles, 5.5 miles from Wrigley Field, United Center, The Salt Shed, Lincoln Park Zoo, North Avenue Beach. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Portillo's Chicago - Addison
3343 W. Addison Street, Chicago, IL
60618, United States

Hours

Reviews

4.3
3,887 reviews
5 stars
2,567
4 stars
617
3 stars
235
2 stars
138
1 star
330

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the Italian beef and hot dogs, while others reported issues with soggy fries and incorrect orders.

Service Issues

Frequent complaints about order accuracy and long wait times, particularly for pickup and delivery.

Cleanliness

Generally positive remarks about cleanliness, though some reviews noted unsanitary conditions in specific instances.

Customer Experience

Some customers appreciated the friendly service and atmosphere, while others expressed frustration with corporate policies affecting service.
  • RC
    ROSA CASTRO
    Feb 16, 2026
    5.0
    Great place to sit down and eat. The food is so delicious. The hot dog, Italian Beef just love the taste. The chocolate cake is to die for. Portillo you deserve 5 stars.
  • DB
    dominic bender
    Feb 9, 2026
    5.0
    Portillo's food is always consistent and delicious. The atmosphere at all their joints is great. We Chicagoans love our Portillo's and we love to hate the perpetual sub-par customer service staff... Try the Como if you've never had one before. My go-to sandwich here is the Italian beef, wet with sweet and hot peppers, and mozzarella cheese. The one con - I am convinced that no matter what location we visit and no matter how hard I ask (plead) the staff to serve my beef with the mozzarella melted; they refuse to do it. I've attempt to pay them for a well done melted cheese beef to no avail. It's a bummer, I love their food but I want it served Rosati's style, toasted and melted and actually piping hot.
  • SV
    Steve V
    Feb 8, 2026
    5.0
    **A Chicago Institution at Its Finest** The Portillo's on Addison Street never disappoints! From the moment you walk in, you're greeted by that classic Portillo's energy: bustling, friendly, and genuinely welcoming. The staff here work like a well-oiled machine, moving quickly through lines while still making you feel taken care of. Of course, the Italian beef is phenomenal. I got mine dipped with hot peppers, and it was perfection: tender, juicy beef piled high on a perfectly steamed bun that somehow holds together despite being gloriously messy. The seasoning is spot-on, and that giardiniera adds just the right kick. But don't sleep on the other menu items! The Chicago-style hot dog is textbook perfect with all the fixings, and those crinkle-cut fries are addictive. I always save room for a chocolate cake shake, so rich, indulgent, and the perfect way to end the meal. The location is convenient with decent parking, and the dining room is kept clean despite the constant flow of customers. Whether you're a Chicago native or just visiting, this Portillo's delivers that authentic Chicago experience every single time. It's comfort food done right, and I keep coming back for more!
  • ER
    Esteban Regio
    Feb 6, 2026
    4.0
    I came for their famous hot dogs. The hot dog was burnt to a char along the entire outside. The fixings were excellent and the inside of the dog was great, but it was pretty disappointing to be served this.
  • LG
    Lila Grear
    Jan 28, 2026
    1.0
    This is the worst Portillos in the city! After innumerable failed chances I’m done. The quality of the food here does not compare to other locations. Salads are consistently under filled and mostly lettuce and sandwiches have shrunken. The fries are often suspiciously soggy. Don’t bother ordering ahead because your meal will still come out 20 minutes later than promised. Do you like surprises? Great! Because every order I’ve ever placed has had at least one thing incorrect.

Frequently Asked Questions About Portillo's Chicago - Addison

What are the opening hours for Portillo's Chicago - Addison?

Portillo's Chicago - Addison is open daily from 10:00 AM to 1:00 AM.

Does Portillo's Chicago - Addison offer drive-through service?

Yes, Portillo's Chicago - Addison has drive-through service available during its operating hours from 10:00 AM to 1:00 AM.

Brand Certified Facts from Portillo's Chicago - Addison

Portillo's Chicago - Addison partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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