Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 3343 W Addison Street! Dive into the authentic taste of Chicago Street food at our Roaring 20s Prohibition themed restaurant, just 2.9 miles, 6.2 miles, 4.2 miles, 4.9 miles, 5.5 miles from Wrigley Field, United Center, The Salt Shed, Lincoln Park Zoo, North Avenue Beach. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
While many customers praised the food, some reported issues with cold or improperly prepared items, such as burnt burgers and soggy onion rings.
Service
Customer service received mixed reviews; some highlighted friendly and efficient staff, while others noted long wait times and order inaccuracies.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms, which detracted from the overall experience.
Drive-Thru Experience
The drive-thru was noted for its organization and efficiency, although some customers expressed concern about employees taking orders outside in cold weather.
Value for Money
Customers had varying opinions on value, with some feeling prices were high for the quality received, while others found the portions generous.
TG
Tina Gatchalian
5 days ago
1.0
I ordered thru Uber eats but my order receipt that arrived was from Doordash. So wrong order arrived. Please double check before handing to the delivery driver.
The delivery driver pick up the right portillos bag my name was attached outside the bag but when I open the bag was they put a wrong order inside it. Please double check the name of the order before placing the food inside. I know mistakes happenned. The maxwell hotdog was overcooked & chewy. I was craving for burger & chocolate cake ended eating maxwell hotdog and cold fries.
DC
Dave dayday Clifton
Dec 31, 2025
5.0
Got full slab of rib for 22$ which is a deal in my book super delicious and fall of the bone mouthwatering and the lady on the mic calling your number is legit funny and great at her job
AG
Alaina Griffin
Dec 30, 2025
1.0
You shouldn’t have your workers standing outside taking orders at the drive through at 9 pm when it’s 20 degrees and snowing, extremely tacky & unnecessary. They’re so sweet and total champs, reflects poorly on company policy.
AG
Alicia McNamara Grott
Dec 23, 2025
5.0
I can’t believe how organized their drive through is!! Like clockwork! Amazing! And my Italian beef was very good which is surprising because I have a go to spot in Elmwood Park. And they had the candy cane shake which is a huge treat!
MP
Manuel Pena
Dec 21, 2025
5.0
The home of hot dogs. Nothing beats the classic everything dog, and the polaski. We skipped the cake shake this go around, but would recommendation if you're in a decadent mood
Frequently Asked Questions About Portillo's Chicago - Addison
What are the opening hours for Portillo's Chicago - Addison?
Portillo's Chicago - Addison is open daily from 10:00 AM to 1:00 AM.
Does Portillo's Chicago - Addison offer drive-through service?
Yes, Portillo's Chicago - Addison has drive-through service available during its operating hours from 10:00 AM to 1:00 AM.
What services does Portillo's Chicago - Addison provide for pickup and delivery?
They offer both curbside pickup and delivery services for customer convenience.
Which meals are served at Portillo's Chicago - Addison?
Portillo's serves lunch, dinner, and late-night meals daily.
What types of payment are accepted at Portillo's Chicago - Addison?
The restaurant accepts American Express, Discover, Mastercard, and Visa credit cards.
Is Portillo's Chicago - Addison family-friendly and accessible?
Yes, it welcomes families, has wheelchair accessible entrances, seating, parking, restrooms, and offers high chairs.
What are some nearby transportation options to reach Portillo's Chicago - Addison?
Nearby transportation options include the Kimball & Addison station, multiple taxi services like Blue Diamond Taxi and Checker Taxi Association, and CTA Bus Stop 7951.
Are there party supply stores near Portillo's Chicago - Addison?
Yes, customers can find nearby party supply stores such as Drive By My Party and TheJumperStore, which can help with event planning before or after dining.
What are some nearby attractions worth visiting around Portillo's Chicago - Addison?
Nearby attractions include Wrigley Field (2.9 miles away), United Center (6.2 miles), Lincoln Park Zoo (4.9 miles), The Salt Shed (4.2 miles), and North Avenue Beach (5.5 miles).
Where can I find the menu and order online for Portillo's Chicago - Addison?
You can view the menu and place orders online at https://order.portillos.com/menu/chicago-addison/ or visit http://portillos.com.