Business Details
About
Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 3343 W Addison Street! Dive into the authentic taste of Chicago Street food at our Roaring 20s Prohibition themed restaurant, just 2.9 miles, 6.2 miles, 4.2 miles, 4.9 miles, 5.5 miles from Wrigley Field, United Center, The Salt Shed, Lincoln Park Zoo, North Avenue Beach. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
3,807 reviews
5 stars
2,511
4 stars
606
3 stars
235
2 stars
137
1 star
318
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food for its flavor and freshness, there were complaints about inconsistency, such as cold food and incorrect orders.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders, leading to customer frustration.
Atmosphere
The restaurant's atmosphere received positive feedback, with many customers enjoying the decor and overall vibe.
Value for Money
Some customers felt that the prices were high for the quality received, particularly when orders were incorrect or incomplete.
Consistency
There were mixed reviews regarding consistency, with some customers noting that the quality and service varied significantly between visits.
- EBErik BlinnNov 11, 20252.0Unfortunately, Portillo's isn't what it used to be. It's serviceable, but not a must try anymore. So many places have better Italian beefs, hot dogs and burgers.
- FCFernando ColonNov 9, 20255.0They service is always quick and the accuracy on point...Thanx Liz for always making it happen and the great service.
- TSTorey SinclairNov 3, 20251.0If someone from this establishment can explain why the sign out front advertises BREAKFAST 6:30-10:30am but the restaurant itself doesn’t actually OPEN UNTIL 10am, I will take this down. Make it make sense.
- EWEugenia WilliamsonNov 1, 20253.0I am absolutely horrified that the automated ordering station tries to upsell you on toppings and sizes. That is absolutely shameful, gross corporate behavior. Do better, Portillo's. I love you but you're bringing me down.
- CAChica AmarOct 25, 20251.0This place is beyond enraging & pathetic. This is the third/fourth time that I order a simple plain chicken sandwich or fish sandwich and I get half a gallon of mayo/tartar sauce. Having food delivered and to see someone just being plain ignorant w/my food?! Let that person go feed their mother, they don’t belong in food service. And for the manager: this type behavior will cause you to lose customers, don’t offer a new sandwich cause the last thing I’d ever eat is here. Not even sure why my hubby woke me up for this but now I’m mad.
Frequently Asked Questions About Portillo's Chicago - Addison
What are the opening hours for Portillo's Chicago - Addison?
Portillo's Chicago - Addison is open daily from 10:00 AM to 1:00 AM.
Does Portillo's Chicago - Addison offer drive-through service?
Yes, Portillo's Chicago - Addison has drive-through service available during its operating hours from 10:00 AM to 1:00 AM.
What services does Portillo's Chicago - Addison provide for pickup and delivery?
They offer both curbside pickup and delivery services for customer convenience.
Which meals are served at Portillo's Chicago - Addison?
Portillo's serves lunch, dinner, and late-night meals daily.
What types of payment are accepted at Portillo's Chicago - Addison?
The restaurant accepts American Express, Discover, Mastercard, and Visa credit cards.
Is Portillo's Chicago - Addison family-friendly and accessible?
Yes, it welcomes families, has wheelchair accessible entrances, seating, parking, restrooms, and offers high chairs.
What are some nearby transportation options to reach Portillo's Chicago - Addison?
Nearby transportation options include the Kimball & Addison station, multiple taxi services like Blue Diamond Taxi and Checker Taxi Association, and CTA Bus Stop 7951.
Are there party supply stores near Portillo's Chicago - Addison?
Yes, customers can find nearby party supply stores such as Drive By My Party and TheJumperStore, which can help with event planning before or after dining.
What are some nearby attractions worth visiting around Portillo's Chicago - Addison?
Nearby attractions include Wrigley Field (2.9 miles away), United Center (6.2 miles), Lincoln Park Zoo (4.9 miles), The Salt Shed (4.2 miles), and North Avenue Beach (5.5 miles).
Where can I find the menu and order online for Portillo's Chicago - Addison?
You can view the menu and place orders online at https://order.portillos.com/menu/chicago-addison/ or visit http://portillos.com.