Portillo's Chicago - Addison

4.3
3842 reviews

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 3343 W Addison Street! Dive into the authentic taste of Chicago Street food at our Roaring 20s Prohibition themed restaurant, just 2.9 miles, 6.2 miles, 4.2 miles, 4.9 miles, 5.5 miles from Wrigley Field, United Center, The Salt Shed, Lincoln Park Zoo, North Avenue Beach. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Portillo's Chicago - Addison
3343 W. Addison Street, Chicago, IL
60618, United States

Hours

Reviews

4.3
3,842 reviews
5 stars
2,534
4 stars
609
3 stars
235
2 stars
139
1 star
325

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food, some reported issues with cold or improperly prepared items, such as burnt burgers and soggy onion rings.

Service

Customer service received mixed reviews; some highlighted friendly and efficient staff, while others noted long wait times and order inaccuracies.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms, which detracted from the overall experience.

Drive-Thru Experience

The drive-thru was noted for its organization and efficiency, although some customers expressed concern about employees taking orders outside in cold weather.

Value for Money

Customers had varying opinions on value, with some feeling prices were high for the quality received, while others found the portions generous.
  • TG
    Tina Gatchalian
    5 days ago
    1.0
    I ordered thru Uber eats but my order receipt that arrived was from Doordash. So wrong order arrived. Please double check before handing to the delivery driver. The delivery driver pick up the right portillos bag my name was attached outside the bag but when I open the bag was they put a wrong order inside it. Please double check the name of the order before placing the food inside. I know mistakes happenned. The maxwell hotdog was overcooked & chewy. I was craving for burger & chocolate cake ended eating maxwell hotdog and cold fries.
  • DC
    Dave dayday Clifton
    Dec 31, 2025
    5.0
    Got full slab of rib for 22$ which is a deal in my book super delicious and fall of the bone mouthwatering and the lady on the mic calling your number is legit funny and great at her job
  • AG
    Alaina Griffin
    Dec 30, 2025
    1.0
    You shouldn’t have your workers standing outside taking orders at the drive through at 9 pm when it’s 20 degrees and snowing, extremely tacky & unnecessary. They’re so sweet and total champs, reflects poorly on company policy.
  • AG
    Alicia McNamara Grott
    Dec 23, 2025
    5.0
    I can’t believe how organized their drive through is!! Like clockwork! Amazing! And my Italian beef was very good which is surprising because I have a go to spot in Elmwood Park. And they had the candy cane shake which is a huge treat!
  • MP
    Manuel Pena
    Dec 21, 2025
    5.0
    The home of hot dogs. Nothing beats the classic everything dog, and the polaski. We skipped the cake shake this go around, but would recommendation if you're in a decadent mood

Frequently Asked Questions About Portillo's Chicago - Addison

What are the opening hours for Portillo's Chicago - Addison?

Portillo's Chicago - Addison is open daily from 10:00 AM to 1:00 AM.

Does Portillo's Chicago - Addison offer drive-through service?

Yes, Portillo's Chicago - Addison has drive-through service available during its operating hours from 10:00 AM to 1:00 AM.