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Pizza Hut

3.7
(150 reviews)

Business Details

8849 S Stony Island Ave, Chicago, IL
60617, United States
(773) 721-3933

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 8849 S Stony Island Ave in Chicago, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
8849 S Stony Island Ave, Chicago, IL
60617, United States

Hours

Reviews

3.7
150 reviews
5 stars
71
4 stars
25
3 stars
17
2 stars
10
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, burnt items, and overall dissatisfaction with taste.

Customer Service

Customer service experiences varied widely, with some praising staff for their helpfulness while others reported rudeness and poor handling of complaints.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty seating and spills on the floor.

Delivery Issues

Customers frequently experienced delays and problems with delivery, including cold food and unresponsive staff.
  • SM
    Shaye Marie
    1 day ago
    1.0
    Ordered food at 5 for delivery which never came, went to the store at 9 for them to tell me my payment didn't go through which it did and I showed them, still didn't get my refund. The front desk girls had a horrible attitude yelling at customers. I had to re-pay and they messed my order up three times and it was Valentine Day. This is the worse Pizza Hut I have ever been too and the pizza had cold spots
  • BB
    BigTone420
    Feb 17, 2026
    3.0
    Ordered online, hot & ready, just took awhile to acknowledge that I was waiting to pickup my order!!!
  • SH
    Sheldon Highsmith
    Jan 13, 2026
    5.0
    It’s a laid back spot! Be patient and your food will be hot hot hot !
  • RS
    Raphael Shores
    Dec 29, 2025
    2.0
    Ordered online delivery at 8:40 Pizza and Cinnabon arrived 10:20 Pizza was warm as if it sat for 3 min. Cheese no longer gooey or greasy. Dry and Cinnabon burnt. No answer when I called to complain.
  • TW
    Temperance Watkins
    Dec 19, 2025
    1.0
    Placed online order @ 10:47am for 1pm delivery. Its now 1:43pm and the order has been rescheduled 3xs. The store isn't answering phone. Completely unacceptable and will not be ordering again. I now have to go get pizza from Dominos, they dont have this issue.

Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut location in Chicago, IL?

This Pizza Hut is located at 8849 S Stony Island Ave, Chicago, IL 60617.

What are the hours of operation for Pickup and Delivery?

Pickup and delivery are available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

Brand Certified Facts from Pizza Hut

Pizza Hut partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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