Pavilion at The Langham, Chicago

Reviews

• LT

  LA T

  Dec 22, 2025
  4.0
  I have always loved tea at The Langham and have come here for years. The food has always been and is exceptional! This year, the hotel made changes to the room and replaced intimate seating arrangements with large white laminate looking tables to accommodate bigger parties. We were a party of 5 seated at a table for 8. So we were seated a distance apart across the table from one another and it was awkward. In years past, I would stake my reputation on the service. Normally seamless. While our sever was very friendly and accommodating, the flow of service was spotty. We waited a long time between savory and scones. The person who refilled my teapot with water filled it so high that water overflowed out the spout. No one noticed that water was overflowing onto the table. I will definitely go back because I know this is not the normal Langham exoerience. I am only sharing this so that if the team is monitoring reviews, they take note. Again, the food and sweets are the BEST in town. The room decor is lovely and the harp music is beautiful.
• LA

  Lily Adams

  Dec 17, 2025
  5.0
  My mom and I absolutely loved our high tea at the Langham! The eggnog cream puff was the best dessert I’ve ever had. Everything was so cute. And the excellent service from Hailey was wonderful—she was so sweet and really made our experience so fun. This will be our new holiday tradition!
• SB

  Shannon B

  Nov 15, 2025
  5.0
  The service was exceptional. The tea, sparkling juice (because I don't drink alcohol), and food was delicious. And the space was beautiful. My friends and I had a lovely time. I'll definitely be back and recommend it to other friends.
• SS

  Steven Stein

  Oct 13, 2025
  5.0
  We thoroughly enjoyed the Wicked‑themed afternoon tea at The Langham Pavilion. The theme and presentation were outstanding, but what truly made the experience exceptional was our server, Deair. She was attentive, professional, and took the time to explain each element of the service from start to finish. Her pride in her work and genuine care for guests were evident throughout our visit. Deair is an outstanding ambassador for The Langham — you are fortunate to have her on your team.
• KK

  Katie Kellermann

  Sep 21, 2025
  2.0
  We’ve been to tea all over the world and this is, by far, the most expensive and underwhelming experience we’ve ever had. While the tea service is “themed,” the presentation is a bit of a stretch. Aside from the green elixir, one green sandwich, and the dessert items, the theme feels like an afterthought. There is no themed decor in the space and the food items come across as renamed versions of standard tea items. That said, the macaroon is absolutely delicious. The harpist was a nice touch but she went on break three times during our 90 minute tea time and we were left with silence between performances. The Moet add on at booking is a great value. This makes the cost $140 per person plus taxes and a 20% service/gratuity charge. Please note that all a la carte purchases will also incur an additional 20% service/gratuity fee. This includes adding additional beverages to your experience. The tea service is coursed out for you. Items are brought as you finish the latest course. The server was very attentive in monitoring our pacing but we would have liked more control over our dining experience. The tea service does not include a replenishment of any food or tea items. This means that you are limited to four tea sandwiches, two scones, and four desserts. This has not been our experience elsewhere, including in Chicago. Our total for two was $380 plus $85 for additional champagne. It was not money well spent.

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