Brand Certified
Papa Johns Pizza
2.5(304 reviews)
Certified by Papa Johns Pizza • Feb 22, 2026
Business Details
230 West Division St, Chicago, IL
60610, United States
Certified by Papa Johns Pizza • Feb 22, 2026
(312) 266-2447
Certified by Papa Johns Pizza • Feb 22, 2026
https://locations.papajohns.com/united-states/il/60610/chicago/230-west-division-st?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Feb 22, 2026
About
Certified by Papa Johns Pizza • Feb 22, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Chicago, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chicago pizza for any occasion. Call us for pizza delivery in Chicago or stop by 230 West Division St for carryout to order the best pizza in Chicago, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Feb 22, 2026
Hours
Certified by Papa Johns Pizza • Feb 22, 2026
Reviews
2.5
304 reviews
5 stars
88
4 stars
21
3 stars
16
2 stars
11
1 star
168
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with many waiting over an hour for their orders, and some experiencing rude or unhelpful staff.
Order Accuracy
Multiple reviews highlighted problems with incorrect orders, missing items, and undercooked food, leading to significant customer dissatisfaction.
Customer Service
Feedback indicated a lack of professionalism and respect from staff, with several customers mentioning rude interactions and poor handling of complaints.
Management Concerns
Many reviews pointed to poor management practices, with customers expressing frustration over unresolved issues and a general decline in service quality.
- SMSharjeel Mohammed2 days ago1.0I recently visited this Papa John's and unfortunately had a very disappointing experience. The employees on shift were extremely rude and came across as disgruntled and unprofessional. Customer service was clearly not a priority, and the overall atmosphere felt unwelcoming. What concerned me even more was seeing an employee preparing pizza while handling raw dough very roughly and without gloves. As a customer, that raised serious hygiene concerns for me and made me uncomfortable about the food preparation standards. I hope management takes this feedback seriously and addresses both the customer service issues and food handling practices. A better attitude and attention to cleanliness would make a huge difference. Please go to the dominos on division instead
- PJPranav Jagada6 days ago1.0I ordered my pizza over an hour ago and my driver is still waiting to pick it up.
- CCCameronFeb 8, 20261.0Ordered and came at pickup time. Told to come back in 20-30 mins and app said it was done They looked for pizza and couldn’t find it, shrugged, and moved to the next customer Might never order from this location again
- LFLonnie FoeJan 17, 20261.0This is the slowest papa John’s ever I wish they start figuring out that Uber Eats is not paid by the hour only by the delivery you clicked the screen say the food ready they send a driver now waiting here
- GLGrace LarrabeeJan 9, 20265.0We had an issue with a delivery from a third party service and they were SO kind with how they handled the situation (even though it wasn’t their fault!!) Huge shoutout to Travis for his stellar customer service!!!
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza at 230 West Division St, Chicago?
Delivery is available Monday to Thursday and Sunday from 9:30 AM to 3:00 AM, and on Friday and Saturday from 9:30 AM to 4:00 AM.
Can I pick up my order at Papa Johns Pizza, and what are the takeout hours?
Yes, pick up is available with takeout hours matching the delivery hours: 9:30 AM to 3:00 AM from Monday to Thursday and Sunday, and 9:30 AM to 4:00 AM on Friday and Saturday.
Does Papa Johns Pizza offer no-contact delivery options?
Yes, Papa Johns Pizza offers no-contact delivery services for customer safety and convenience.
How can I order Papa Johns Pizza in Chicago online?
You can order online through their official website or mobile apps, including the links on their website and app stores for Apple and Android devices.
What types of food products are available at Papa Johns Pizza in Chicago?
They offer a variety of pizzas, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Chicago?
It is located at 230 West Division St, Chicago, IL 60610, United States.
What are some nearby fitness and health facilities near Papa Johns Pizza?
Nearby fitness and health places include Shred415 gym and Banfield Pet Hospital, suitable for a workout session or pet care before or after your pizza visit.
Are there any libraries near Papa Johns Pizza where I can visit?
Yes, the Chicago Public Library and Near North Library Friends Association are close by, great spots for reading or studying after enjoying your meal.
Can I find any entertainment or bar venues close to Papa Johns Pizza?
Nearby entertainment venues include Sammy's arts and entertainment venue, Tavern on Wells dive bar, The Glunz Tavern pub and bar, and The Rabbit Hole cocktail bar.
Does Papa Johns Pizza have any competitor pizza restaurants nearby?
Competitors include Pizza Hut, Domino's, Little Caesars, Papa Murphy's, and Marco's Pizza, all well-known pizza chains in the area.
Brand Certified Facts from Papa Johns Pizza
Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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