Panera Bread

Reviews

• AB

  A B

  1 day ago
  1.0
  Rude morning staff. Cant be bothered to start working at schedule time to open registers. Happens so often.
• TG

  Thomas Gao

  6 days ago
  4.0
  Thank you for the generous bag of sliced baguette as a special offer. (For night shift workers: first Thursday/Wednesday? night of each month is closed so avoid placing mobile orders around that time).
• KK

  Karyne

  Feb 19, 2026
  5.0
  Had a wonderful experience-place was clean, food tasted good. There is only one guy working-he efficient and polite.
• CR

  C R

  Feb 16, 2026
  3.0
  Review written 02/16/2026. This is the Panera on the 2nd floor of northwestern hospital in Downtown Chicago. This is a very busy location with tons of people lining up daily for orders. The fountain drink area seems dirty and run down, I think it’s been the same fountains there for the past 5 years and does not seem clean. So I recommend cleaning the fountain drink area. Anytime I order a sip club drink here through the kiosk, they never prepare the cup. So I have to wait in the long line for a cup each time even if I order ahead. The online system says the cup is ready but there’s never a cup ready. Also walking past this Panera there is kind of an overpowering scent, kind of nauseating in hospital setting the workers seem to try really hard here and seem overworked and I hope they hire more employees to help out
• KK

  karina k

  Feb 11, 2026
  5.0
  Dont know why people here on Yelp are so mean because this Panera is clean and it’s convenient and the food is healthy and good and you have choices … this is not a Michelin star place so don’t expect to be treated like royalty here. Be kind w your reviews. Lajuan was a very nice staff person and he was very knowledgeable and helpful. This Panera is inside the second floor of one of Northwestern U hospitals and you get a whole bunch of patients or hospital staff or tourists or neighborhood people come here. So you can pipe watch if you want to relax. You also have the hospital right around the corner on the second floor, so you have access to all these tables and chairs that we can sit around charging your phone and wait while you might be seeing a family member at the hospital. You can also eat at other eateries around here on the second floor of the hospital. No ID needed.

Frequently Asked Questions About Panera Bread