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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chicago is here with warmth and welcome. Panera Bread. Food as it should be.
Worst Customer service of my life from female manager evening of January 30th. Kiosk wasn’t accepting gift card. I had previously used gift cards at same kiosk. When I asked for assistance, manager told me I can’t use gift cards at edgewater location. When I explained I had just used same card a few days earlier at Edgewater store, she told me she wasn’t going to argue with me and walked away. When I asked for her name she refused. I walked out.
PL
Pam Latz
Jan 18, 2026
4.0
Very friendly customer service
AC
Angel Cobaxin
Dec 28, 2025
5.0
Started going on my lunch break,I realized they tasted better than subway
NR
Nur Rys
Nov 15, 2025
5.0
You need to open at 8 pm and close at 9 pm🤣🤣🤣
SQ
Sm Wajih Quadri
Oct 27, 2025
1.0
All staff is very arrogant and they don't show respect and never deliver order on time, my order should be ready by 6.15pm but they have taken almost 25 mins more to be prepare.and whenever his boss is on work in morning they will be good but as soon as after 4 pm they become arrogant.i don't know how to complain about them to their boss or head,All are arrogant this lady should be fire from here