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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.4
(129 reviews)

Business Details

5815 S Maryland Ave, Chicago, IL
60637, United States
(312) 761-4948

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chicago is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5815 S Maryland Ave, Chicago, IL
60637, United States

Hours

Reviews

3.4
129 reviews
5 stars
62
4 stars
13
3 stars
6
2 stars
9
1 star
39
  • AV
    Ana Vaia
    3 days ago
    1.0
    Horrible customer service by Manager Julian. I ordered on thr app to avoid waiting in line. I got an email with confirmation that my or was ready at 12:26. I couldn't find my order and asked the clerk. She told me I had to wait even though I showed my email confirmation. I asked the manager Julian to check and he told me they were out. He wouldn't listen to me about email and said I'll get a refund later. Didn't even offer an explanation or if I wanted anything else. I wasted my lunch half hour and told to wait s few days to be refunded.
  • SP
    savon pitts
    Feb 16, 2026
    5.0
    I received great custom service from lazaria At the a register it helped me with all my needs
  • TA
    Taylor A
    Feb 11, 2026
    1.0
    Most disorganized food establishment I've ever been to. The workers are unaware of their customers and frequently forget items or the entire order. New management doesn't seem to have improved anything. I've worked in the hospital for 2 years, and I've lost count how many times I've had to notify them of water or coffee jugs running out, to put a cup in my order when I paid for one, and pointing out when they've completely forgotten my order.
  • LT
    Laura Truax
    Dec 5, 2025
    1.0
    I actually can’t rate the food because after 25 minutes of waiting (at the random hour of 3:00 on a Friday when some clinics are already closing) we still didn’t have any food. If you absolutely can’t go elsewhere then I strongly suggest you order online at least 30 minutes ahead of time. I would not assume that it’s an “off time” .
  • ED
    emily dominguez
    Oct 2, 2025
    1.0
    Dirty cafe, trash is always piling in the dining area. The girls up front taking orders look like they don’t want to be there. They aren’t even in uniform. I didn’t know Panera allows workers to wear AirPods at the front let alone the big Apple headphones. Girls looking like they rolled out of bed w the pink joggers and crocs. This cafe does NOT represent Paneras values and mission whatsoever. If anything it represents the GENERAL MANAGER Cindy. Her cafe exhibits little to no interest in carrying out what Panera represents. I hope the district manager gets this cafe together.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 5815 S Maryland Ave accept reservations?

No, Panera Bread at this location does not accept reservations.

What are the operating hours of Panera Bread in Chicago?

Panera Bread is open 24 hours every day of the week.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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