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Panera Bread Chicago welcomes guests to our café with warm hospitality and quality ingredients. We serve a variety of menu favorites for breakfast, lunch, and dinner—including fresh coffee, bakery items, salads, soups, and sandwiches—crafted to help you feel good about what you’re enjoying. Whether you’re dining in while enjoying complimentary Wi‑Fi, ordering online for Rapid Pick‑Up, enjoying delivery, or planning catering for a large group, Panera Bread Chicago is here to make your day a little better. Food as it should be.
Horrible customer service by Manager Julian. I ordered on thr app to avoid waiting in line. I got an email with confirmation that my or was ready at 12:26. I couldn't find my order and asked the clerk. She told me I had to wait even though I showed my email confirmation. I asked the manager Julian to check and he told me they were out. He wouldn't listen to me about email and said I'll get a refund later. Didn't even offer an explanation or if I wanted anything else. I wasted my lunch half hour and told to wait s few days to be refunded.
SP
savon pitts
Feb 16, 2026
5.0
I received great custom service from lazaria At the a register it helped me with all my needs
TA
Taylor A
Feb 11, 2026
1.0
Most disorganized food establishment I've ever been to. The workers are unaware of their customers and frequently forget items or the entire order. New management doesn't seem to have improved anything. I've worked in the hospital for 2 years, and I've lost count how many times I've had to notify them of water or coffee jugs running out, to put a cup in my order when I paid for one, and pointing out when they've completely forgotten my order.
LT
Laura Truax
Dec 5, 2025
1.0
I actually can’t rate the food because after 25 minutes of waiting (at the random hour of 3:00 on a Friday when some clinics are already closing) we still didn’t have any food.
If you absolutely can’t go elsewhere then I strongly suggest you order online at least 30 minutes ahead of time. I would not assume that it’s an “off time” .
MJ
MA JW
Sep 16, 2021
1.0
I was initally excited about Panera Bread replacing AuBonPain in the U of C Mitchell Hospital building. HOWEVER, I am now terribly disappointed. The service is nothing short of terrible. The food is put together very sloppily and hap-hazardly. Sometimes it's take 10 minutes to order a salad, sometimes 1 minute. It's just an all around terrible experience.
Does Panera Bread at 5815 S Maryland Ave accept reservations?
No, Panera Bread at this location does not accept reservations.
What are the operating hours of Panera Bread in Chicago?
Panera Bread is open 24 hours every day of the week.
Does Panera Bread offer delivery or takeout?
This location offers takeout but does not provide delivery services.
What payment methods are accepted at Panera Bread?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order online to pick up at Panera Bread quickly?
Yes, you can order online using Panera Bread's Rapid Pick-Up service for a quick grab-and-go experience.
What types of meals are served at Panera Bread in Chicago?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What are some popular menu specialties at Panera Bread?
Popular specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
Which hospitals are located near Panera Bread on S Maryland Ave?
Nearby hospitals include Bernard Mitchell Hospital, University of Chicago Hosps, UChicago Medicine, University of Chicago Emergency Room, Fibroid Treatment Center at The University of Chicago, and the Center for the Surgical Treatment of Obesity.
Are there other food options close to Panera Bread on S Maryland Ave?
Yes, Au Bon Pain, a sandwich shop, is located nearby, offering additional dining choices in the area.
What nearby places might be useful for customers visiting Panera Bread?
Customers might find the Chase ATM convenient for banking needs. Additionally, the University of Chicago Medical Center and related research and medical facilities are nearby for visitors in the area.
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