CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chicago is here with warmth and welcome. Panera Bread. Food as it should be.
I ordered the Toasted Caprese Focaccia, which looks lovely and sounds great. Look at what I received, below, versus the image. Yes, I know the images won't be exactly like what we receive, though they SHOULD be, but what I received was pathetic and looked disgusting, frankly. They should be deeply, thoroughly ashamed to hand someone food that looks like it had been dropped and stepped on it, while open.
These sandwiches aren't cheap, but I get a marginally better version of this at a Starbuck's, and theirs are a joke as well.
Once upon a time, Panera was a great place for a terrific sandwich. This? This is garbage being sold as food.
OM
Olivia Magan
Jan 4, 2026
5.0
yummy!
VF
Veronia Fahmy
Nov 21, 2025
1.0
They need to fire that female that seems to be manager/shift leader, terrible experience! She was rude to us. First I ordered a drink then a sandwich and a pastry. When they pulled out the order it was missing the drink so I asked for it she said they didn’t get it or have it after handing me the order with the sandwich and pastry with my name on it. Then asked for my phone number after I told her I ordered it and showed her the app to verify? After that she was like oh yea we have it right here so she didn’t bother to check when I asked her already about it. Then we proceeded to eat on the benches so then she kept staring us down and asked us to only move to one bench only even though there were no one else at Panera at that time, it was just me and my husband. On top of that I ordered a Diet Coke and it was not available even though app wasn’t updated but I didn’t say anything. Honestly needs a different management cuz I won’t be coming back here. All the way we spent eating our food she was staring us down. Then at end of my last bite she came outside and said location isn’t dine in and kicked us out
AH
asbin haise
Oct 8, 2025
1.0
Ridiculous employee etiquettes.
Can’t even wait in the restaurant till your uber arrives
KP
Kimberly Phillips
Aug 22, 2025
5.0
I'm not sure why there are so many bad reviews. My order is always correct and ready when I get there. I loved that they opened a location in River North.
What are the operating hours for Panera Bread at 1 E Erie St, Chicago?
Panera Bread is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread offer delivery and takeout services?
Yes, Panera Bread offers both delivery and takeout services.
What payment methods are accepted at Panera Bread in Chicago?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where is Panera Bread located in Chicago?
Panera Bread is located at 1 E Erie St, Chicago, IL 60611, United States.
What specialties can I find on the menu at this Panera Bread location?
Specialties include You Pick Two, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Specialty Breads, and Soup In a Breadbowl.
Can I order online to pick up my food quickly at Panera Bread?
Yes, you can order online using Rapid Pick-Up for a quick and convenient experience.
Which nearby arts and entertainment venues can I visit close to Panera Bread?
Near Panera Bread, you can visit BAM Studios, SAG - AFTRA Senior Radio Players - Chicago, and Kaufherr Resource Center for arts and entertainment.
Are there any embassies near Panera Bread at 1 E Erie St?
Yes, the Consulate General of Ukraine and the Consulate General of the People’s Republic of China are nearby.
What nearby hospitals or medical centers can customers find near this Panera Bread?
Nearby medical centers include Northwestern Medicine Surgery Center River North and River North Same Day Surgery Center.
How can nearby transit or local points of interest help me visit Panera Bread?
Nearby landmarks like River North Bistro can help you locate the area, and local businesses might make it convenient to plan meals and errands around your visit to Panera Bread.