Panera Bread

2.7
65 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chicago is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1653 W Congress Pkwy, Chicago, IL
60612, United States

Hours

Reviews

2.7
65 reviews
5 stars
22
4 stars
5
3 stars
0
2 stars
8
1 star
30
  • SF
    sarina farhadi
    2 days ago
    5.0
    Grover at the Panera on Rush is the best! He’s always incredibly kind when I pick up my order, and every time he’s working, my sandwich is made perfectly. You can tell he truly takes pride in his work—he’s an outstanding employee who goes above and beyond.
  • TR
    The R
    5 days ago
    5.0
    I work night shift and the crew is always so friendly and quick with my orders. Shoutout to Ty for best service every time!
  • ED
    Eriel Davis
    Nov 14, 2025
    5.0
    Jasmine was awesome! I loved how she greeted me and was very patient with me. She was very nice and her energy was great, it's always a good feeling when the customer service is good.
  • ED
    Eriel Davis
    Nov 14, 2025
    5.0
    Alisha was great! She knows what customer service is and was very friendly and nice when I came. Her energy was welcoming and she told me about a rewards program I knew nothing about.
  • BR
    Bill Ragen
    Nov 5, 2025
    2.0
    JOSH I hate giving a bad b/c 4 out of the 5 people with whom I dealt were delightful. I just wanted 2 empty coffee cups and 2 empty bowls. I told the first fine gentleman that I would gladly pay for them. He said I would not need to do so. JOSH got involved and made me pay full price for 2 soups and 2 coffees just to obtain the 4 empty containers. Moreover, he would not do it at the counsel, but made me figure it out at the kiosk.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 1653 W Congress Pkwy accept reservations?

No, Panera Bread at this location does not accept reservations.

What are the operating hours for Panera Bread Chicago?

Panera Bread Chicago is open 24 hours a day, 7 days a week.