Panera Bread

3.6
1337 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chicago is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1938 W Fullerton Avenue, Chicago, IL
60614, United States

Hours

Reviews

3.6
1,337 reviews
5 stars
586
4 stars
254
3 stars
139
2 stars
88
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While many praised the food for being delicious and fresh, there were complaints about portion sizes, missing ingredients, and food quality inconsistencies.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, with some customers expressing concern over hygiene.

Atmosphere

The atmosphere was described as comfortable and suitable for working, but some found it noisy and chaotic due to staff yelling and disorganization.

Management Concerns

Multiple reviews pointed to poor management practices, including unprofessional behavior from staff and inadequate handling of customer complaints.
  • AI
    Alexey Ivanin
    5 days ago
    5.0
    I stopped at this Panera Bread during my route and had a smooth, reliable experience. The staff worked quickly, the line moved fast, and the order was prepared accurately. The soup and sandwich combo came out hot, fresh, and well-balanced, and the ingredients tasted noticeably better than typical fast-casual spots. The bread was soft with a good crust, and the salad components were crisp, not wilted. The dining area was clean and comfortable, with enough space to sit down for a short break or get a bit of work done. The atmosphere was calm, the lighting was good, and the place felt well-maintained. Restrooms were clean, which is always a strong indicator of good management. Overall, this Panera Bread delivered dependable food, fast service, and a comfortable environment. A solid stop for anyone on the road looking for something fresh and consistent. I would come back again.
  • SB
    Stash BrzozowskI
    Nov 17, 2025
    5.0
    Cheddar broccoli 🥦 soup 🍲 is delicious 😋 👌
  • AC
    Austin Crain
    Nov 16, 2025
    4.0
    I go to this Panera every morning, and love it. I've never had an issue until yesterday afternoon. I bought a toasted asiago cheese bagel. It was toasted way to much to the point that it would've hurt my teeth to eat it. That's not the problem, and that's not Paneras fault because I did not specify how much I wanted it toasted. This is my problem. In the afternoon on Saturdays and Sundays usually, there's a Hispanic lady that works there that doesn't speak a lick of English, again not the problem. The problem is because I couldn't chew my bagel, I threw it out. This lady had the audacity to get the bagel out of the trash, put it on a plate and try to serve me the bagel again telling me to eat the bagel I just put in the trash. So I went to my Google Translate on my phone so I could tell her in Spanish that I couldn't chew the bagel, it was too hard. And she about flipped. Went up to the kitchen counter and about made a scene, so I left. I love this Panera and I love the manager. I will be back today but was considering finding another Panera to make my daily rounds at. I will be discussing this matter personally with the manager.
  • LA
    Laura Arroyo
    Nov 7, 2025
    1.0
    You don’t have bread ? You ran out? Come on.
  • GK
    Gulzat Kassenova
    Oct 26, 2025
    1.0
    A very unpleasant experience in the morning! Did i ask if there was soup? He It's already aggression(( Since 11 a.m. And i asked for breakfast with beef only, continued passive aggression, dissatisfaction. Honestly, I stopped by early in the morning for the first time and I don't really know what the menu is at what hours. I just asked about the soup, and I was rude and disrespectful. But at the same time I wanted to order a sandwich and bagels, but the young man decided to just ignore me. And when I started shooting on video, He changed tactics. I just wanted to grab a bite to eat, so why make it so complicated in the morning?

Frequently Asked Questions About Panera Bread

Does Panera Bread in Chicago accept reservations?

No, Panera Bread Chicago does not accept reservations.

What are the operating hours of Panera Bread Chicago?

Panera Bread Chicago is open daily from 6:00 AM to 10:00 PM.