CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chicago is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers praised the friendly and helpful staff, there were significant complaints about rude service and unprofessional behavior from some employees.
Food Quality
The food received mixed reviews; while some enjoyed the fresh ingredients and specific items like the broccoli cheddar soup, others reported issues with missing items and poor taste.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting clean dining areas while others reported filthy restrooms and unsanitary conditions.
Drive-Thru Experience
The drive-thru service was criticized for being slow and inefficient, with multiple customers expressing frustration over long wait times and poor management.
Atmosphere
The atmosphere was generally described as comfortable and conducive for working, although some found it too noisy and chaotic during peak hours.
AA
Adriana
6 days ago
1.0
My sandwich was supposed to be and a French roll, and it was almost without chicken, to expensive for the quality of sandwiches.
KB
kimberly brown
Feb 10, 2026
1.0
Make it clear on what an ENTREE is to redeem your buy one get one free entree reward. What a hassle???
NM
Natasha Madkins
Feb 8, 2026
5.0
I used the app on a Saturday night around 7:15p. I wanted to find a Panera with a drive-thru because I was too exhausted to look for parking and get out of the car. The Panera on Fullerton, Damen and Elston was the nearest drive-thru.
I was able to order easily. It even allowed me to select my pickup time, which I appreciated. I pulled in, gave my last name and was told to pull up. I received my food from a friendly gentleman.
My soup was hot and my salad was fresh. It seemed to be made to order. I will return to this location again.
ET
Elena Tubridy
Feb 6, 2026
5.0
Dave was very patient and kind in the drive thru. Made a great experience. Thank you!
MT
Maggie Thompson
Jan 27, 2026
5.0
Large Panera considering it's not located in the suburbs which is pretty nice. Food was made quickly and even at dinner time there were plenty of tables open to eat at.
No, Panera Bread Chicago does not accept reservations.
What are the operating hours of Panera Bread Chicago?
Panera Bread Chicago is open daily from 6:00 AM to 10:00 PM.
What types of meals are served at Panera Bread Chicago?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Chicago offer delivery and pickup services?
Yes, they offer delivery daily from 6:00 AM to 10:00 PM and have pickup services available.
What payment options does Panera Bread Chicago accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there Wi-Fi and a comfortable environment to work on laptops at Panera Bread Chicago?
Yes, Panera Bread Chicago offers complimentary Wi-Fi and is suitable for working on a laptop in a casual atmosphere.
Can I order online or through an app for Panera Bread Chicago?
Yes, you can order online through their website or use the Panera Bread app available on the Apple App Store for convenient ordering and rapid pickup.
What are some nearby medical facilities around Panera Bread Chicago?
Nearby medical facilities include Endeavor Health Immediate Care - Chicago in Bucktown, Northshore Immediate Care Center - Chicago At Bucktown, and various doctors such as Leah Durst, M.D. and Amit Raj, D.P.M.
Are there any nearby places where I can buy beverages close to Panera Bread Chicago?
Yes, Binny’s Beverage Depot, a liquor store, is located nearby where you can purchase various beverages.
How can nearby medical professionals benefit Panera Bread customers?
Customers visiting nearby doctors such as Dr. Mohammed Jameel, M.D. or Dr. Danielle Bass, M.D. can conveniently grab meals or coffee at Panera Bread before or after appointments, making it a practical dining option in the area.
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