Panera Bread

3.6
1348 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chicago is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1938 W Fullerton Avenue, Chicago, IL
60614, United States

Hours

Reviews

3.6
1,348 reviews
5 stars
590
4 stars
257
3 stars
139
2 stars
89
1 star
273

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting their positive interactions and attentiveness.

Food Quality

While some reviews noted delicious food, there were consistent complaints about missing items, incorrect orders, and declining food quality.

Service Issues

Numerous customers reported long wait times, especially in the drive-thru, and poor customer service experiences, including rude staff and unresolved complaints.

Cleanliness

The cleanliness of the dining area and restrooms received mixed feedback, with some praising the cleanliness while others reported unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing ingredients and incorrect items being served.
  • TS
    TJ Shliff
    3 days ago
    1.0
    Denied making a breakfast sandwich at 10:29 am, lazy.
  • RB
    Rellina Brown
    5 days ago
    5.0
    Today, Derrick gave me such quality customer service. (Side note: You never know what someone is going through and how you can help redirect a persons day.) He helped me with my unique order without any signs of complaint and with a kind & cheerful demeanor. Plus, the potatoe soup was delicious.
  • YB
    Yehudah Bernath
    Dec 23, 2025
    5.0
    The staff here are amazing, this is by far my favorite Panera location in the Chicago area. I really like it that when I place my order at the kiosk or at the counter I always get what I ordered and I don't have to go back because they missed something. This location definitely does it right.
  • HR
    Hector Rivas
    Dec 12, 2025
    5.0
    Whoever made the Broccoli soup on 12-12-25...please give them a raise and make sure they make it daily 🙏. First time it wasnt overly watery and had nice amount of veggies! Thank you. Drive thru lady was also very friendly and helpful!
  • SH
    Selena Hart
    Dec 10, 2025
    5.0
    First time here since coming to Chicago and was not disappointed in the food al though I do remeber these bread bowls a tad bigger lol Janiyah (I’m not sure if I spelled that right lol sorry if I didn’t) took very good care of my family and made me feel welcome the second I walked through the door. From the start to finish of my experience here she made it the best and made me a return customer to just this Panera ❤️🫶🏼

Frequently Asked Questions About Panera Bread

Does Panera Bread in Chicago accept reservations?

No, Panera Bread Chicago does not accept reservations.

What are the operating hours of Panera Bread Chicago?

Panera Bread Chicago is open daily from 6:00 AM to 10:00 PM.