CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chicago is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers praised the friendly and helpful staff, highlighting their positive interactions and attentiveness.
Food Quality
While some reviews noted delicious food, there were consistent complaints about missing items, incorrect orders, and declining food quality.
Service Issues
Numerous customers reported long wait times, especially in the drive-thru, and poor customer service experiences, including rude staff and unresolved complaints.
Cleanliness
The cleanliness of the dining area and restrooms received mixed feedback, with some praising the cleanliness while others reported unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing ingredients and incorrect items being served.
TS
TJ Shliff
3 days ago
1.0
Denied making a breakfast sandwich at 10:29 am, lazy.
RB
Rellina Brown
5 days ago
5.0
Today, Derrick gave me such quality customer service. (Side note: You never know what someone is going through and how you can help redirect a persons day.) He helped me with my unique order without any signs of complaint and with a kind & cheerful demeanor. Plus, the potatoe soup was delicious.
YB
Yehudah Bernath
Dec 23, 2025
5.0
The staff here are amazing, this is by far my favorite Panera location in the Chicago area. I really like it that when I place my order at the kiosk or at the counter I always get what I ordered and I don't have to go back because they missed something. This location definitely does it right.
HR
Hector Rivas
Dec 12, 2025
5.0
Whoever made the Broccoli soup on 12-12-25...please give them a raise and make sure they make it daily 🙏. First time it wasnt overly watery and had nice amount of veggies! Thank you.
Drive thru lady was also very friendly and helpful!
SH
Selena Hart
Dec 10, 2025
5.0
First time here since coming to Chicago and was not disappointed in the food al though I do remeber these bread bowls a tad bigger lol Janiyah (I’m not sure if I spelled that right lol sorry if I didn’t) took very good care of my family and made me feel welcome the second I walked through the door. From the start to finish of my experience here she made it the best and made me a return customer to just this Panera ❤️🫶🏼
No, Panera Bread Chicago does not accept reservations.
What are the operating hours of Panera Bread Chicago?
Panera Bread Chicago is open daily from 6:00 AM to 10:00 PM.
What types of meals are served at Panera Bread Chicago?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Chicago offer delivery and pickup services?
Yes, they offer delivery daily from 6:00 AM to 10:00 PM and have pickup services available.
What payment options does Panera Bread Chicago accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there Wi-Fi and a comfortable environment to work on laptops at Panera Bread Chicago?
Yes, Panera Bread Chicago offers complimentary Wi-Fi and is suitable for working on a laptop in a casual atmosphere.
Can I order online or through an app for Panera Bread Chicago?
Yes, you can order online through their website or use the Panera Bread app available on the Apple App Store for convenient ordering and rapid pickup.
What are some nearby medical facilities around Panera Bread Chicago?
Nearby medical facilities include Endeavor Health Immediate Care - Chicago in Bucktown, Northshore Immediate Care Center - Chicago At Bucktown, and various doctors such as Leah Durst, M.D. and Amit Raj, D.P.M.
Are there any nearby places where I can buy beverages close to Panera Bread Chicago?
Yes, Binny’s Beverage Depot, a liquor store, is located nearby where you can purchase various beverages.
How can nearby medical professionals benefit Panera Bread customers?
Customers visiting nearby doctors such as Dr. Mohammed Jameel, M.D. or Dr. Danielle Bass, M.D. can conveniently grab meals or coffee at Panera Bread before or after appointments, making it a practical dining option in the area.