CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chicago is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported issues with food quality, including undercooked items, bland flavors, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple customers noted that the location was dirty and poorly maintained, with unclean tables and a bad smell.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the casual setting while others complained about loud music and disturbances from homeless individuals.
AS
Asia Snyder
Feb 12, 2026
5.0
This is by far one of the best Panera I’ve been to. The food was phenomenal. My food was hot and fresh. I received my food in a timely manner. The Panera was very busy, but the service was very smooth. The staff was friendly. I will be back 10/10
LA
LUIS ARISTEGUIETA
Feb 7, 2026
5.0
Excelente franquicia, las sopa de tomate es mi favorite.
V7
vivianna 722
Jan 25, 2026
1.0
Absolutely disappointed in this establishment. I’ve never had one bad experience with Panera. I’m absolutely disgusted. I ordered a chicken wild rice soup and consumed about 80% of the soup, till I got to the bottom and noticed a funny looking piece of chicken. I poked the piece open and to my discovery, it was completely raw inside. I wanted to vomit when I saw that I had been eating soup with raw chicken inside. I immediately called back this Panera and was horribly mistreated by the manager. The manager that answered my call was a woman, didn’t give me a name. I explained to her what I had found and she completely dismissed my concerns claiming that my discovery of raw chicken couldn’t be possible and basically called me a liar. She insisted the chicken is fully cooked before they put it in the soup, and she completely shut me down. She did not care at all! All though I was refunded for my meal, I’m so disappointed in this Panera location as it has been my go-to spot for comfort food and a good soup. Will never step a foot in here again. Horrible customer service, please do better and stop serving people undercooked meat!
AI
Ali Imran
Jan 9, 2026
5.0
Very nice staff I feel not well I just ask can I use restroom counter girl say yes thank
That’s show management’s and manager very nice
CR
C R
Dec 31, 2025
2.0
Updated review 1/12/2026. Music WAY too loud in the restaurant. Like painfully loud.
Review written 12/31/2025. Overly toasted bagel and even though email said order was ready, when I arrived there were no orders on pick up shelf.
Waited at counter while employees completely ignored me.
I asked if I could grab the bag myself and they said yeah and she seemed annoyed that I asked.
If they are going to have a pick up shelf, why not use it?
Yes someone could walk in and steal order
BUT that could happen on the counter too. 💯
Also cup was not included with the order for my Sip Club membership. Even though I ordered it. So I had to grab and separate cup from a stack which I shouldn’t have to do because then I touch other people’s cups rims.
Also to note: there is NO drive thru at this location
Does Panera Bread accept reservations at its Chicago location?
No, Panera Bread at 6059 North Lincoln Avenue does not accept reservations.
What are the operating hours for Panera Bread in Chicago?
Panera Bread is open daily from 6:00 AM to 9:00 PM.
Does Panera Bread offer delivery and pickup services?
Yes, Panera Bread offers delivery from 6:00 AM to 9:00 PM daily and also provides pick-up services.
Can I order food from Panera Bread's Chicago location online?
Yes, you can order online for Rapid Pick-Up or delivery using their website or mobile app.
What types of meals and food does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner with specialties like soups, salads, sandwiches, artisan and freshly-baked breads, and vegetarian broth bowls.
What payment options are accepted at Panera Bread in Chicago?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there complimentary Wi-Fi available at Panera Bread?
Yes, Panera Bread offers complimentary Wi-Fi in a warm and welcoming environment.
Which nearby coffee shops can I visit along with Panera Bread?
You can visit Starbucks, located close to Panera Bread, for coffee, smoothies, and juice bar options.
Are there any medical facilities near Panera Bread in Chicago?
Yes, nearby medical facilities include Endeavor Health Immediate Care - Chicago in Lincoln Village and several doctors' offices such as Rosalia Porcelli, D.O. and Leah Durst, M.D.
What shopping options are available near Panera Bread?
Nearby shopping includes Ross Dress for Less for clothing and GNC for vitamins and supplements.
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