While many customers praised the freshness and presentation of the food, some felt that certain dishes lacked flavor and did not justify the high prices.
Service Experience
Service was noted as inconsistent; some guests received excellent, attentive service while others experienced slow or inattentive staff.
Atmosphere
The restaurant's ambiance was frequently described as beautiful and upscale, contributing positively to the dining experience.
Value for Money
Several reviews indicated that the prices were high relative to the quality and variety of food offered, particularly during brunch.
Mixed Reviews
Overall, experiences varied widely, with some customers having exceptional meals while others felt disappointed and would not return.
AA
Andre A
Feb 21, 2026
5.0
Nobu Chicago delivers an exceptional dining experience from start to finish. The steaks cooked on hot rocks are phenomenal — perfectly seasoned, interactive, and incredibly flavorful with that ideal sear you control yourself. The quality of the meat truly stands out. The wine selection is equally impressive, with a well-curated list that complements both the steaks and Nobu’s signature dishes. The atmosphere strikes the perfect balance between upscale and energetic, and the service is polished and attentive. A consistently top-tier spot in Chicago for a refined night out.
AA
Amar
Feb 16, 2026
1.0
I’m genuinely disappointed to say this because I truly enjoy the food here — it’s consistently excellent and lives up to the reputation of **Nobu**. However, the service experience does not reflect the same standard of excellence.
The staff comes across as unfriendly and unapproachable, and there is a noticeable attitude issue among team members. Most concerning is the manager’s behavior. A manager sets the tone for the entire establishment, and unfortunately, her conduct does not align with the level of professionalism expected at a place like Nobu. She lacks warmth, leadership presence, and customer-focused service — qualities that are essential for someone in that position.
It’s disappointing because the restaurant itself is outstanding in terms of food and ambiance. But exceptional cuisine alone is not enough. Leadership and hospitality matter just as much, and currently, the management experience does not meet the high standards that Nobu represents.
KF
Kristen Flynn
Feb 6, 2026
5.0
Wow! We had a great night! Starting with our server Jen. She was so knowledgeable. I had the Empire martini, my husband had Chi-town cooler. We started with the cucumber salad and spicy tuna crispy rice. Next was the Wagyu tacos and a king crab taco. Then we got the shrimp tempura roll, eggplant miso, rock shrimp tempura, and miso cod. After all that we still found room for dessert. Miso cake with banana gelato and tiramiso with gelato. We ordered a second serving of the Wagyu tacos. For us, we could have done without the eggplant and the rock shrimp. Amazing dinner!!!
AA
Alena Arkharova
Feb 2, 2026
5.0
Wonderful spot for dinner. Food was great, service was high-class. Loved the fact that we could easily speak and there was no loud noise.
SW
Stephanie W.
Jan 23, 2026
4.0
Honestly a very overrated and overhyped brunch buffet. The food was good but not $80 worth good. Cocktail shrimp was large and fresh, and the nigiri sushi was delicious. The service was kind of lacking. Even though it was a buffet, the waiters rarely came around to refill drinks. Unless you’re going to eat plate after plate after plate, I would skip the brunch buffet and opt for a nicer sit down meal from the regular menu.
Our dress code is smart/business casual. Jeans are fine as long as they are not torn, but no flip flops please.
How can I join the waitlist?
To join our waitlist, please go to the OpenTable App and set an alert for the date and time you're requesting. The OpenTable App download may be required.
Can I order a birthday dessert?
If you decide to purchase a dessert, it will be served with a candle. You can also request a special cake with 72 hours notice.
What's the credit card policy for large groups?
A credit card is required to hold a table for a party of 5 or more. You have until the day before to cancel. If you cancel or no show on the day of, there is a $25.00 charge per person.
Do you accept walk-ins?
Yes, walk-ins are welcome. Reservation is strongly advised for the Sushi Bar and Bar/Lounge, but we also accept walk-ins. You will need to get your name on the in-house waitlist upon arrival.
Does Nobu Chicago accept reservations?
Yes, Nobu Chicago accepts reservations and recommends booking in advance, especially for the Sushi Bar and Bar/Lounge.
What are the dining options available at Nobu Chicago?
Nobu Chicago offers indoor and outdoor dining, as well as takeout and delivery services.
What are the dine-in hours for Nobu Chicago?
Nobu Chicago is open for dine-in Monday through Sunday with varying hours, generally from early morning till late evening; for example, Sunday hours are from 7:30 AM to 11:00 AM, 11:30 AM to 3:00 PM, and 5:00 PM to 9:30 PM.
Is brunch served at Nobu Chicago?
Brunch is available only on Saturdays and Sundays from 10:30 AM to 3:00 PM.
Can I order delivery or pickup from Nobu Chicago through an app?
Yes, you can order delivery or pickup via Uber Eats using the provided app links.
What is the dress code at Nobu Chicago?
The dress code at Nobu Chicago is dressy, with a smart/business casual approach; jeans are allowed if not torn, but flip flops are not permitted.
What payment options are accepted at Nobu Chicago?
Nobu Chicago accepts American Express, Visa, MasterCard, Discover, and cash payments.
What nearby places can I visit before or after dining at Nobu Chicago?
Nearby you can visit the Rooftop at Nobu Hotel for tapas and drinks or the Nobu Hotel Chicago itself if staying in the area.
Is there convenient parking available near Nobu Chicago?
Yes, SP+ Parking is nearby offering paid parking options for guests visiting Nobu Chicago.
Are there other dining options close to Nobu Chicago for a diverse experience?
Yes, there are several nearby restaurants including Grange Hall Burger Bar, Bar Siena (Italian and American), and BomboBar (ice cream and cafe) to explore around the West Loop area.
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