Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted extremely poor customer service, with staff being rude and unhelpful.
Wait Times
Customers frequently reported excessively long wait times for food, often exceeding 30 minutes.
Food Quality
Many customers complained about food being served cold, improperly cooked, or missing items from their orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Staffing Issues
The location appears to be chronically understaffed, contributing to slow service and disorganization.
RA
Rebeca Arroyo
Jan 3, 2026
1.0
The food is not cooked right
KK
KK
Dec 3, 2025
1.0
Rudest service you can ever get at any fsst food place. it dont even make sense, you tell them how you want your food and they give you mad attitude for it.
ML
Monica Leal
Nov 25, 2025
1.0
I waited almost 40 minutes and they never delivered my order. I asked for a replacement and they still kept part of my money. It's terrible service.
KT
Kwanie Thomas
Nov 21, 2025
1.0
Worst McDonald’s on the southside of Chicago hands-down y’all need a whole new staff up in their whole new environment in there everything about it. It’s just upside down.
EN
Eric Ngouyassa
Nov 17, 2025
2.0
Never experienced such a long long wait at a drive thru for fast food. 15 minutes and going??
What are the operating hours for McDonald's at 7601 S Vincennes Ave, Chicago?
The McDonald's location open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday for the drive-through.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 7601 S Vincennes Ave has a drive-through available, operating from 4:00 AM to midnight most days, and until 1:00 AM on Fridays and Saturdays.
Can I order McDonald's delivery and what are the delivery hours?
Delivery is available daily from 6:00 AM to 11:00 PM. You can order online via the delivery link or the McDonald's app.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where can I find the menu for this McDonald's location?
The full menu is available online at the official McDonald's website menu page.
Are there any nearby fast food restaurants close to this McDonald's?
Yes, Fred & Jack's, a fast food and Mexican restaurant, is nearby if you're interested in trying other dining options.
What public transit or community services are near this McDonald's?
Nearby is the CTA Maintenance Facility, a central government office related to public transit, which might help customers navigate to the McDonald's location.
Are there any beauty and spa services close to McDonald's at this location?
Several beauty salons and spas are nearby including Onyx Palace, Red Carpet Hair, and Elegant Situation Beauty Studio for customers interested in beauty services before or after dining.
How can I reach McDonald's if I need help with my car or need fuel?
Nearby services include the Phillips 66 Gas Station for fuel and Car Key Locksmith Chicago IL for locksmith services, convenient for customers visiting McDonald's.