Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
Customers reported issues with food being cold, poorly prepared, or missing items, leading to dissatisfaction with the overall dining experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms, contributing to a negative atmosphere.
Operational Issues
Frequent complaints about understaffing and poor management, resulting in chaotic service and long wait times for food.
KM
keith morris
Feb 12, 2026
1.0
I ordered my food on the app at 4:33pm didn't get the food till 5pm I choose curbside, because i'm at work and I needed to get it and go. So I had to go in and get my food after seeing 8 vehicles get their food through the driveway. Now im inside i see one guy work he's butt off to get the orders together. The female workers just doing nothing. A worker making food with dreads with no hair net and a regular hat on no uniform. The superior on duty can't get control of the workers And multiple people in the lobby waiting on there food. Now I cant eat my food because I have to get back to work and my 2nd lunch is over. Now i have working the rest of a 16hr shift on a empty stomach. My recommendation to the owner fire the entire crew and get some people thats willing to work
IG
Isaiah gowdy
Feb 6, 2026
5.0
I remember
NH
Nick Hoskin
Jan 24, 2026
2.0
The employees are RUDE and unprofessional! The food was cold and my order was wrong. The place did not smell like food! Why do these fast food places not smell like food! What are they heating and feeding people?! Stop eating this stuff people! I tasted it was displeased and then I left. Went to the grocery store. To guess what?! Cook my own food. And when I was done my house smelled like delicious food.
RA
Rebeca Arroyo
Jan 3, 2026
1.0
The food is not cooked right
KK
KK
Dec 3, 2025
1.0
Rudest service you can ever get at any fsst food place. it dont even make sense, you tell them how you want your food and they give you mad attitude for it.
What are the operating hours for McDonald's at 7601 S Vincennes Ave, Chicago?
The McDonald's location open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday for the drive-through.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 7601 S Vincennes Ave has a drive-through available, operating from 4:00 AM to midnight most days, and until 1:00 AM on Fridays and Saturdays.
Can I order McDonald's delivery and what are the delivery hours?
Delivery is available daily from 6:00 AM to 11:00 PM. You can order online via the delivery link or the McDonald's app.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where can I find the menu for this McDonald's location?
The full menu is available online at the official McDonald's website menu page.
Are there any nearby fast food restaurants close to this McDonald's?
Yes, Fred & Jack's, a fast food and Mexican restaurant, is nearby if you're interested in trying other dining options.
What public transit or community services are near this McDonald's?
Nearby is the CTA Maintenance Facility, a central government office related to public transit, which might help customers navigate to the McDonald's location.
Are there any beauty and spa services close to McDonald's at this location?
Several beauty salons and spas are nearby including Onyx Palace, Red Carpet Hair, and Elegant Situation Beauty Studio for customers interested in beauty services before or after dining.
How can I reach McDonald's if I need help with my car or need fuel?
Nearby services include the Phillips 66 Gas Station for fuel and Car Key Locksmith Chicago IL for locksmith services, convenient for customers visiting McDonald's.
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