McDonald's

3.4
1618 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7601 S Vincennes Ave, Chicago, IL
60620, United States

Hours

Reviews

3.4
1,618 reviews
5 stars
526
4 stars
319
3 stars
321
2 stars
155
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with many waiting over 30 minutes for their orders, and experiencing rude or unprofessional staff.

Food Quality

Several reviews mentioned issues with food quality, including cold or old food, missing items, and incorrect orders.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty facilities and unsanitary conditions.

Staff Attitude

Many reviews highlighted negative attitudes from staff, with reports of rudeness and lack of customer care.

Operational Issues

Frequent complaints about understaffing and operational inefficiencies, leading to long wait times and poor service experiences.
  • KT
    Kwanie Thomas
    3 days ago
    1.0
    Worst McDonald’s on the southside of Chicago hands-down y’all need a whole new staff up in their whole new environment in there everything about it. It’s just upside down.
  • EN
    Eric Ngouyassa
    Nov 17, 2025
    2.0
    Never experienced such a long long wait at a drive thru for fast food. 15 minutes and going??
  • EP
    Elijah P
    Nov 4, 2025
    2.0
    McDonald's makes an average of about $52.6 million in revenue per day worldwide, and they can't provide customers a receipt.
  • EP
    Elijah Pittman
    Nov 4, 2025
    2.0
    McDonald's makes an average of about $52.6 million in revenue per day worldwide, and they can't provide customers a receipt.
  • LG
    Lisandro G.
    Nov 1, 2025
    1.0
    It doesn’t matter the time or day, all the employees are rude. They should go all digital hire IA to take orders nobody wants to deal with that.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 7601 S Vincennes Ave, Chicago?

The McDonald's location open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday for the drive-through.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 7601 S Vincennes Ave has a drive-through available, operating from 4:00 AM to midnight most days, and until 1:00 AM on Fridays and Saturdays.