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McDonald's

3.6
(1288 reviews)

Business Details

6900 N Western Ave, Chicago, IL
60645, United States
(773) 743-5784
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6900 N Western Ave, Chicago, IL
60645, United States

Hours

Reviews

3.6
1,288 reviews
5 stars
546
4 stars
238
3 stars
188
2 stars
93
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and uncomfortable during their visits.

Order Accuracy

A significant number of customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, with some stating that service was consistently slow.

Pricing Issues

Several reviews mentioned dissatisfaction with additional charges for condiments and other items that are typically free at other locations.

Food Quality

While some customers enjoyed the food, there were complaints about cold or stale items, as well as issues with food preparation.
  • BA
    Bella A
    Feb 7, 2026
    1.0
    If I could leave a zero star, I would this is the second time I have ordered from them and each time I have had multiple items missing in each time I call nobody answers very unprofessional and very immature. I called over 10 times and nobody picked up. I’m very disappointed with the service I’ve had the past two times. I’ve been there each time. They have forgotten to give me my fries that I have ordered and this time they forgot my fries and the bun to my chicken sandwich, which is unbelievable so weird and so disappointing never am I ever going back here.
  • AA
    Aasha Aryal
    Feb 4, 2026
    1.0
    Worst place to eat
  • SS
    Scott Shipley
    Jan 26, 2026
    5.0
    I've only used the drive through, and most of the workers are friendly to me and my dogs (bonus). Both speakers on the drive lanes are stupid broken and have been since summer, so orders get confused. Obviously a management issue that the employees have to rise above.
  • EA
    Elvis Arteaga
    Jan 26, 2026
    1.0
    I got sick at 3 am after eating "food" from this bs place .
  • YD
    Yasmin Dincer-Ubl
    Jan 17, 2026
    1.0
    This location constantly gets my order wrong unfortunately. It's location is very convenient but I can't justify stopping here anymore, I'd rather go to a location that gives me what I order.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6900 N Western Ave, Chicago?

McDonald's at 6900 N Western Ave is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 through their website and app.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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