McDonald's

3.6
1281 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6900 N Western Ave, Chicago, IL
60645, United States

Hours

Reviews

3.6
1,281 reviews
5 stars
544
4 stars
236
3 stars
189
2 stars
93
1 star
219

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Service Speed

Numerous reviews highlighted consistently slow service, with long wait times reported at both the drive-thru and inside the restaurant.

Pricing Issues

Customers expressed frustration over being charged for condiments and extras that are typically free at other locations.

Food Quality

While some customers enjoyed the food, there were complaints about cold or stale items being served.
  • IC
    Ivan Cambron
    Dec 20, 2025
    5.0
    The fastest service I've seen. The employees are so kind.
  • SM
    Sarah Moyer
    Nov 30, 2025
    1.0
    Burnt chicken. No working soda machine or ketchup pump. No service to get ketchup.
  • SS
    Shafiqullah Shafiq
    Oct 28, 2025
    1.0
    I had a really disappointing experience at this McDonald’s. The staff were very disrespectful and unprofessional during my visit. They spoke rudely when I asked a simple question about my order, and it made me feel very uncomfortable. I understand that everyone can have a bad day, but customer service should always be polite and respectful. I hope management addresses this issue so future customers have a better experience.
  • UC
    Universal Chat
    Sep 26, 2025
    1.0
    If you speak Spanish you get free extra sauce. But if you speak English to them they charge you 😂
  • AA
    April
    Sep 19, 2025
    3.0
    It's a McDonald's, it's alright. Like most McDonald's they sometimes get the order wrong. Good for a guilty pleasure.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6900 N Western Ave, Chicago?

McDonald's at 6900 N Western Ave is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 through their website and app.