Brand Certified
McDonald's
3.1(2638 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
6900 S Lafayette, Chicago, IL
60621, United States
Certified by McDonald's • Feb 22, 2026
(773) 994-0690
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
2,638 reviews
5 stars
774
4 stars
427
3 stars
463
2 stars
273
1 star
701
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned issues with food being cold, incorrect orders, or poorly prepared items.
Customer Service
Numerous complaints highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, indicating a need for better maintenance.
Accessibility
Customers expressed frustration with locked entrances and inconsistent hours, making it difficult to access the restaurant.
- JAJennifer Asuaje3 days ago1.0Estuve esperando casi una hora solo para dos frappé
- LBLamar BeardenFeb 18, 20261.0Horrible service extremely slow even when there are very few customers. The womens restroom only has one working toilet the other is completely full of toliet paper and people used the toliet on top of it. It has been this way for at least the 3 months i ha e been visiting here, not sure how long before this it has been this way
- JJJewell JenkinsFeb 1, 20262.0Not a huge fan of McDonald's but I do drink their coffee. This location keeps one of their main entrances locked. It's a fire hazard.
- JPJay PJan 31, 20261.0Waiting over 30 minutes just for food to be cold
- SDShannon DohertyJan 18, 20265.0I am SOOOO thankful that everyone at this McDonald's makes my coffee perfectly and that seriously means a lot 2me. I luv y'all and appreciate your kindness! I think your restaurant needs2go and change sum thangs with the McDonald's on 64th and Ashland! God Bless You All Abundantly! ❤️ 💙 💜
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 6900 S Lafayette, Chicago?
McDonald's is open from 5:00 AM to 10:45 PM every day of the week.
Does this McDonald's location offer 24-hour delivery service?
Yes, delivery is available 24 hours every day.
What are the drive-thru hours for this McDonald's?
The drive-thru is open from 4:00 AM until 2:45 AM on most days, with a slight adjustment to start at 5:00 AM from Wednesday to Friday.
What types of pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, customers can order using the McDonald's app available on both Apple App Store and Google Play Store.
What services are available at this McDonald's to enhance customer experience?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Is there public transit near McDonald's at 6900 S Lafayette to help customers get there?
Yes, 69th station, 69th Red Line, and CTA - 69th metro station are nearby transit options that can help customers reach McDonald's conveniently.
Are there other food or beverage places close to McDonald's for customers to consider?
Nearby options include another McDonald's location and Dunkin' coffee shop, providing additional dining and beverage choices.
What other amenities are near McDonald's that customers might find useful during their visit?
Customers can find nearby amenities such as Lafayette Terrace Apartments, 76 gas station, Southside Pharmacy, and Wentworth Medical Center, which could be convenient for errands or emergencies.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website