McDonald's

3.7
981 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
645 N McClurg Ct, Chicago, IL
60611, United States

Hours

Reviews

3.7
981 reviews
5 stars
405
4 stars
210
3 stars
163
2 stars
65
1 star
138

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising the staff while others reported rudeness and poor management.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Atmosphere

The atmosphere received mixed reviews, with some appreciating the ambiance while others felt uncomfortable due to staff behavior.
  • MM
    Mee
    3 days ago
    1.0
    I am writing to express my concern regarding an interaction I experienced at this McDonald’s location on 1/9/26 . A cashier approached me in a rude and unprofessional manner, assuming that I had not paid for a beverage. She confronted me at my table based on this assumption. The beverage had already been paid for by my friend, who gave it to me. I found it offensive and embarrassing to be accused without verification, especially when the cups were clearly located behind the register. This experience did not reflect the level of customer service I expect from McDonald’s. I hope management addresses this issue to ensure customers are treated with respect and professionalism in the future. I will NOT be returning to this location due to the UNPROFESSIONAL CASHIER who approached my table. she works there everyday around 6:30 AM she is the only Hispanic cashier there.
  • BN
    Brian Newman
    Jan 1, 2026
    2.0
    3 people working to get 20 Doordash orders out. The coke zero fountain was out. Barely even felt like a restaurant. No one would want to be in here. I sure didn't. I think my order was right.
  • BK
    Bekka Kelly
    Dec 8, 2025
    1.0
    Ordered a quarter pounder with cheese. I got a patty with a bun and pickles.
  • AL
    Angelo L.
    Nov 12, 2025
    3.0
    Bro, ain’t no way this was a McDouble lol. Good food, good comfortable environment to dine in . The burger missing ingredients was the only downside.
  • SK
    summer kristine
    Oct 29, 2025
    5.0
    Good service and workers

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 645 N McClurg Ct, Chicago?

McDonald's is open daily from 4:00 AM to midnight on weekdays; Saturdays until 1:00 AM, and Sundays until 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open 7 days a week from 4:00 AM to midnight on weekdays, until 1:00 AM on Saturdays, and until 11:00 PM on Sundays.