Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising the staff while others reported rudeness and poor management.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Atmosphere
The atmosphere received mixed reviews, with some appreciating the ambiance while others felt uncomfortable due to staff behavior.
MM
Mee
3 days ago
1.0
I am writing to express my concern regarding an interaction I experienced at this McDonald’s location on 1/9/26 . A cashier approached me in a rude and unprofessional manner, assuming that I had not paid for a beverage. She confronted me at my table based on this assumption.
The beverage had already been paid for by my friend, who gave it to me. I found it offensive and embarrassing to be accused without verification, especially when the cups were clearly located behind the register.
This experience did not reflect the level of customer service I expect from McDonald’s. I hope management addresses this issue to ensure customers are treated with respect and professionalism in the future. I will NOT be returning to this location due to the UNPROFESSIONAL CASHIER who approached my table. she works there everyday around 6:30 AM she is the only Hispanic cashier there.
BN
Brian Newman
Jan 1, 2026
2.0
3 people working to get 20 Doordash orders out. The coke zero fountain was out. Barely even felt like a restaurant. No one would want to be in here. I sure didn't. I think my order was right.
BK
Bekka Kelly
Dec 8, 2025
1.0
Ordered a quarter pounder with cheese. I got a patty with a bun and pickles.
AL
Angelo L.
Nov 12, 2025
3.0
Bro, ain’t no way this was a McDouble lol. Good food, good comfortable environment to dine in . The burger missing ingredients was the only downside.
What are the regular operating hours for McDonald's at 645 N McClurg Ct, Chicago?
McDonald's is open daily from 4:00 AM to midnight on weekdays; Saturdays until 1:00 AM, and Sundays until 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open 7 days a week from 4:00 AM to midnight on weekdays, until 1:00 AM on Saturdays, and until 11:00 PM on Sundays.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Friday from 5:00 AM to 10:30 PM, and from 6:00 AM to 10:30 PM on weekends.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or through their online ordering link.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's at 645 N McClurg Ct offer WiFi and mobile ordering services?
Yes, this McDonald's provides free WiFi, mobile ordering, mobile offers, and McDelivery services.
Is the McDonald's restaurant at this location wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restroom facilities.
What nearby places could I visit before or after dining at McDonald's?
You might consider visiting the nearby Walgreens pharmacy or grabbing coffee at Starbucks, both conveniently close to McDonald's.
Is there convenient parking available near McDonald's at 645 N McClurg Ct?
Yes, SP+ Parking is nearby, which can be useful for customers driving to McDonald's.
Are there any healthcare facilities close to McDonald's at this location?
Yes, Shirley Ryan AbilityLab hospital and the Cardiovascular Rehabilitation Center are nearby, which might be convenient for visitors or patients to grab a quick meal.