McDonald's

3.5
1716 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6740 N Clark, Chicago, IL
60626, United States

Hours

Reviews

3.5
1,716 reviews
5 stars
688
4 stars
332
3 stars
245
2 stars
122
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor communication.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty floors and overflowing trash cans.

Order Accuracy

A significant number of customers experienced issues with missing items or incorrect orders, particularly with mobile and delivery orders.

Slow Service

Many reviews mentioned extremely slow service both in-store and at the drive-thru, often leading to long wait times.

Management Problems

Customers expressed dissatisfaction with management's handling of issues, including rude behavior and lack of accountability.
  • AR
    A Rasultegi
    3 days ago
    1.0
    Very rude manager at front desk
  • SV
    Shamontiel Vaughn
    Jan 3, 2026
    1.0
    This location is falling off completely. There was a manager here (dark hair in a shoulder-length ponytail, slim build, woman, Hispanic) who used to be on top of everything. I don't know what in the world happened to her, but now there's this guy with a blue shirt on who really seems to have an issue with "certain" customers. And he clearly has a gripe with food vouchers. A cashier asked him to assist with one I had. But before she walked away, she asked if I wanted a medium or a large. I haven't been to McDonald's this year up until late fall when I fell off the vegetarian wagon and really wanted a Filet o' Fish. I told her "large" since she asked me. But this guy approaches the register and demands that I pay. I'm completely confused because the voucher says the meal is free. He told me my value meal wasn't free. I'm looking at the back and the front of the card, asking him to point out where it says my meal isn't free. He insists it's because it's a large. I ask him to show me this on the card. He repeats the same thing about value meals always being medium as if everyone knows this. I look up at the signs and see that value meals do indeed include mediums but large is extra. Again, I've been a vegetarian for 21 years. There are only three things I can eat in McDonald's: McFlurries, fries and (if I fall off into pescatarian world) Filet o' Fish. But he's talking to me as if this is common knowledge like I'm in here daily. I apologized, told him I see it on the sign and switched the size. He jammed a few buttons and stormed away. I came back to this same location again (because it was one of the only ones that accept these vouchers). He's avoiding eye contact, refuses to walk to the register, and the cashier had to get someone else. I sat down and noticed a garbage can pouring out trash in all three holes. Thirty minutes later, no one emptied this trash can. I tried to find an alternate one to use, but I only saw this one. I got ready to leave, saw him, tried to get his attention and he walked completely away from the counter as if I was invisible. No other cashier would come to the pick-up area. Finally, one came over to give someone an order, and I pointed to the trash can. She said "OK." I left. Disgusting that they would let this location get this way. My two vouchers are used. No way in the world will I be back.
  • DA
    Diana Altwal
    Jan 1, 2026
    1.0
    The old Latino man is very rude and ignore customers. I was trying to ask a simple question and he ignored me very bad service
  • KS
    K Soo
    Nov 24, 2025
    1.0
    Tried to use code to order, Cashier messed up and charged me $10 instead of $6. Called manager who just shrugged and insisted I put in code again (which has a 15 min cool-off interval). Walked off without ordering. Not going to this branch again.
  • RO
    Robert Onelas
    Oct 31, 2025
    1.0
    No monopoly pieces. Came here 10/31 for breakfast and when 6 of my McMuffins came with no pieces the manager swing his arms in a “ no more” motion and told me they ran out. McDonald’s owes me 6 pieces

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options like curbside pickup, same-day delivery, and no-contact delivery.