Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Service Speed
Customers frequently mentioned long wait times in the drive-thru and for food orders, with some expressing frustration over being asked to park and wait.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of professionalism, particularly during busy hours.
Food Quality
While some customers praised the freshness and taste of the food, others reported receiving cold or improperly prepared items.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also complaints about dirty counters and unsanitary conditions.
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Maria Marshall
4 days ago
1.0
Takes too long for someone to come get your order when it's full of people
CV
Carlos Vega
Dec 9, 2025
1.0
Every time I come here, my order is Never correct on top of making me wait every single time even though I ordered through the app ahead of time they still managed to do something incorrect. It’s been multiple times where I’m either missing a sandwich or got the incorrect items or not all of them I’d rather drive further away than to keep coming to this McDonald’s.
AA
Anna Adame
Nov 25, 2025
5.0
Food is always good. My favorite is the 2 cheese burgers and fries. The service was good.
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Zuleima Nolasco
Nov 7, 2025
1.0
Worst service. Give out food cold. No receipts and take FOREVER! Take the drive and go to the following McDonald’s
AE
armand Eremit
Oct 24, 2025
5.0
Spectacular attention from miguel angel and Wendy Ross this is going to be my favorite mcdonald's thanks to them