McDonald's

3.8
1703 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6737 South Pulaski Avenue, Chicago, IL
60629, United States

Hours

Reviews

3.8
1,703 reviews
5 stars
769
4 stars
370
3 stars
243
2 stars
73
1 star
248

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and unprofessional service, with rude staff and unresolved complaints.

Order Accuracy

Frequent issues with incorrect orders, missing items, and food quality were highlighted by multiple customers.

Speed of Service

While some reviews praised fast service, many others complained about long wait times and disorganization, especially during late hours.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported dirty conditions and unsanitary food.

Food Quality

Mixed feedback on food quality, with some praising fresh and hot items, while others reported cold or poorly prepared food.
  • ZN
    Zuleima Nolasco
    Nov 7, 2025
    1.0
    Worst service. Give out food cold. No receipts and take FOREVER! Take the drive and go to the following McDonald’s
  • AE
    armand Eremit
    Oct 24, 2025
    5.0
    Spectacular attention from miguel angel and Wendy Ross this is going to be my favorite mcdonald's thanks to them
  • BO
    Benjamin Ornelas
    Oct 11, 2025
    1.0
    I’d be surprised if the employees can even tie their own shoes considering they can’t even make the right sandwich 90% of the time
  • JS
    jessalyn staniszewski
    Sep 27, 2025
    1.0
    I made my order the line was so long I waited 15 minute but by the time im at the speaker they cancel my order...
  • JR
    Jorge Ramírez
    Sep 21, 2025
    1.0
    had a code for a .99 cent coffee girl in drive they told me 2.10 i said i thought it was a $1.10 then she said yea but u asked for cream and sugar. ive never been charged extra for cream and sugar. plus the total makes no sense when u add taxes like .10 cents still on $2?? i feel like she was trying to play me and pocket the dollar

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does the McDonald's here have a drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service available 24/7 every day.