Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor and unprofessional service, with rude staff and unresolved complaints.
Order Accuracy
Frequent issues with incorrect orders, missing items, and food quality were highlighted by multiple customers.
Speed of Service
While some reviews praised fast service, many others complained about long wait times and disorganization, especially during late hours.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported dirty conditions and unsanitary food.
Food Quality
Mixed feedback on food quality, with some praising fresh and hot items, while others reported cold or poorly prepared food.
ZN
Zuleima Nolasco
Nov 7, 2025
1.0
Worst service. Give out food cold. No receipts and take FOREVER! Take the drive and go to the following McDonald’s
AE
armand Eremit
Oct 24, 2025
5.0
Spectacular attention from miguel angel and Wendy Ross this is going to be my favorite mcdonald's thanks to them
BO
Benjamin Ornelas
Oct 11, 2025
1.0
I’d be surprised if the employees can even tie their own shoes considering they can’t even make the right sandwich 90% of the time
JS
jessalyn staniszewski
Sep 27, 2025
1.0
I made my order the line was so long I waited 15 minute but by the time im at the speaker they cancel my order...
JR
Jorge Ramírez
Sep 21, 2025
1.0
had a code for a .99 cent coffee girl in drive they told me 2.10 i said i thought it was a $1.10 then she said yea but u asked for cream and sugar. ive never been charged extra for cream and sugar. plus the total makes no sense when u add taxes like .10 cents still on $2?? i feel like she was trying to play me and pocket the dollar