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McDonald's

3.8
(1718 reviews)

Business Details

6737 South Pulaski Avenue, Chicago, IL
60629, United States
(773) 284-9350
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6737 South Pulaski Avenue, Chicago, IL
60629, United States

Hours

Reviews

3.8
1,718 reviews
5 stars
775
4 stars
370
3 stars
246
2 stars
75
1 star
252

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of apologies for mistakes.

Speed of Service

Customers frequently mentioned long wait times in the drive-thru and for food orders, especially during busy hours.

Food Quality

While some customers praised the freshness and taste of the food, others reported receiving cold or improperly prepared items.

Cleanliness

The establishment was noted for being clean, with some customers appreciating the cleanliness of the dining area and bathrooms.
  • JD
    John Doe
    Feb 14, 2026
    1.0
    Customer service is non existent here. The rude girl working the pick-up counter was just ignoring the customers. The man in front of me was trying to show her his order to her and the screen turned off, she she told him i dont know what that is its black and walked away. Ill be taking my business to the McDonald's farther down Pulaski.
  • ML
    Mariela (Leny)
    Jan 31, 2026
    1.0
    We just got food drive thru my mom asked for a mc double bundle "coke no ice" they gave it to her with ice told the lady in the window (she had short hair lety is her name) I told her we asked for no ice and with attitude and a mean face she said ugh like if it was our fault didn't even apologize y solo vacio los hielos de encima y le dio la coke de nuevo con hielo a mi mamá. Mi mamá ya no me dejo entrar pero me parece muy grosera muy mal servicio el de hoy. Si no le gusta su trabajo que se vaya a su casa que hace ahi
  • JD
    Janet Dominguez
    Jan 27, 2026
    2.0
    I got a coke at McDonalds, tasted off. It tasted like medicine or something. Was very disappointed.
  • DD
    Dino Davis
    Jan 12, 2026
    3.0
    It's McDonald's, nothing special , service is ok besides at times they act like they don't see ya,until they feel like taking your order,but when they do there polite for the most part.Bathroom and establishment is always clean at this location!
  • MM
    Maria Marshall
    Jan 8, 2026
    1.0
    Takes too long for someone to come get your order when it's full of people

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does the McDonald's here have a drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service available 24/7 every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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