McDonald's

3.6
1745 reviews
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Business Details

6720 W Archer Ave, Chicago, IL
60638, United States
(773) 229-9841
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6720 W Archer Ave, Chicago, IL
60638, United States

Hours

Reviews

3.6
1,745 reviews
5 stars
701
4 stars
346
3 stars
271
2 stars
147
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.

Food Quality

While some customers praised the freshness and quality of the food, many others complained about undercooked items, cold food, and missing components in their orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining areas, indicating a need for better sanitation practices.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor handling of complaints.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and overall disorganization in fulfilling requests.
  • CH
    Cory Hall
    6 days ago
    1.0
    I placed an order on the app....and wait ed 18 minutes for fries...so much for the convenience of the app... Basic stuff....
  • CC
    Cindy
    Nov 4, 2025
    1.0
    If i can give it a 0 i would.. its so dirty by the kids area tables haven’t been cleaned. Waited for my food at 7:30 pm took them 15 mins bathrooms were so dirty seems like no-one cleans here!
  • MR
    manuel ruiz
    Nov 3, 2025
    1.0
    Last 2 days for breakfast cold decalf coffee and drive thru at night is terrible waited for food for 8 minutes in drive thru!
  • JA
    Jayden Adams
    Oct 30, 2025
    4.0
    It’s a beautiful scenery with an amazing staff team that doesn’t disappoint the customer! They work quickly and with the utmost perfection. The only flaw is the place isn’t always properly sanitized. Other than the little moments of unsanitary places, it’s an amazing restaurant nonetheless!
  • IG
    Isabel Garcia
    Oct 28, 2025
    1.0
    I was only customer in drive thru, I get to window and cashier giving something car after me ordered as I’m waiting 10 minutes for my order she continues taking more drive thru orders after me instead of making my oatmeal and coffee smh I’ll never come to this McDonald’s again especially for breakfast they’re the worst for wait time and when they bring food out something is always missing
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Frequently Asked Questions About McDonald's

What are the McDonald's hours of operation at 6720 W Archer Ave, Chicago?

McDonald's at 6720 W Archer Ave, Chicago is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at this location has a drive-through open 24/7.