McDonald's

3.2
1393 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6336 S Ashland, Chicago, IL
60636, United States

Hours

Reviews

3.2
1,393 reviews
5 stars
427
4 stars
230
3 stars
245
2 stars
128
1 star
363

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

While some customers enjoyed fresh and hot food, many others complained about cold, incorrect, or poorly prepared items.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some praising it while others noted unsanitary conditions.

Operational Hours

Customers expressed frustration over misleading information regarding 24-hour service, with many finding the location closed during expected hours.

Staff Attitude

Several reviews highlighted a lack of professionalism and respect from employees, contributing to a negative customer experience.
  • AA
    A
    2 days ago
    1.0
    please dont order any food delivery here just because they lazy and do not want to make order they say to all delivery drivers that some other delivery driver has picked up your order dont order uber eata or doordash at this location
  • JT
    jasonti thomas
    6 days ago
    1.0
    They put so much salt on the fries during an overnight shift I almost had a stroke! All the McDonald’s in the surrounding areas are jokes and no one wants to do their job ! Which is fine get a better one ! !!!
  • GT
    George Thomas
    Nov 11, 2025
    4.0
    Take out fast and convenient
  • MT
    Miguel Tzintun
    Nov 10, 2025
    1.0
    The worst customer service every time I come in the nights , young workers be in the back laughing and not helping drive thru , no communication , very rude very long wait even when there’s no line .
  • AA
    Adolfo
    Nov 10, 2025
    3.0
    Slowest drive thru service ever. I don't give a rating based off of one experience, as I'm writing this. This may be my 6th or 7th time coming with the drive thru service being extremely slow. But so far, when I get my food it's hot and made well. I haven't dealt with any bad customer service either. Just suggesting that the team should work together in being efficient.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 6336 S Ashland, Chicago?

McDonald's at 6336 S Ashland offers delivery 24 hours a day, 7 days a week.

Does this McDonald's location offer contactless delivery options?

Yes, this McDonald's offers no-contact delivery, same-day delivery, curbside pickup, and standard delivery services.