Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,514 reviews
5 stars
627
4 stars
304
3 stars
231
2 stars
85
1 star
267
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during late-night shifts.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and difficulty resolving these problems.
Parking Issues
Customers expressed frustration over aggressive parking enforcement, including high fees for minor infractions.
Atmosphere
While some found the atmosphere welcoming, others noted issues such as loud music and cleanliness concerns.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items.
- WMwendy MDec 28, 20251.0The lady that helped me was verry rude and I had to repeat the order number to her 4 times and when I pulled up she had a face like she wanted to say something and handed my coffee to me verry rude and had to wait 5 minutes for a simple iced coffee because she did not want to give it to me and her coworker had to hand it to me verry unprofessional
- CRCurtis RossDec 12, 20255.0I typically get food to go from McDonald's, but I've dined in at this location multiple times. I can't explain why but the atmosphere feels quite welcoming here.
- OOOpiichiDec 1, 20251.0Every time I ordered at this location, something is wrong or missing! The app makes it so difficult to refund an order. I call but no one answers! Can someone reply to this and give me some resources for refunds? I ordered a burger and got a fish sandwich.
- AAAminNov 19, 20251.0Just a heads up for anyone parking here, this McDonald’s uses a private booting company (Innovative Parking Solutions). If you park here and walk off the property, your car can be booted very quickly. It appears that an attendant watches the lot closely. The boot removal fee is $170 and must be paid on the spot. I think McDonald’s could do a better job informing customers about this, since most people don’t expect private booting at a fast-food restaurant. Sharing this so others don’t get caught off guard.
- SMSam MehbobNov 12, 20255.0Best location no good service. Staff attitude is so bad their service very slow
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6231 N Broadway, Chicago?
This McDonald's location is open 24 hours a day, 7 days a week, including holidays.
Does McDonald's at this location offer drive-thru service?
Yes, the McDonald's at 6231 N Broadway has a drive-thru that operates 24/7.
What delivery options are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order McDonald's food online for this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods does this McDonald's accept?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at McDonald's at 6231 N Broadway?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any grocery stores near McDonald's at 6231 N Broadway?
Yes, ALDI USA and ALDI supermarkets are nearby, convenient for grocery shopping before or after your meal.
What dining options near McDonald's offer international cuisine?
Nearby restaurants include YATAI Asian Street Food for Japanese cuisine, Vee-Vee's African Restaurant, and Sushi Thai for Asian dishes.
Are there any parks near McDonald's at 6231 N Broadway?
Yes, Berger Park is nearby and can be a nice place to visit before or after your meal at McDonald's.
How can nearby transit or services assist customers visiting McDonald's at this location?
Customers can find UPS Access Point for parcel services and other local businesses like Broadway Computers and Dynamic Chiropractic Care in the vicinity, supporting various needs around their visit.