Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,507 reviews
5 stars
625
4 stars
302
3 stars
230
2 stars
86
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful during interactions.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Parking Issues
Several reviews expressed frustration with the aggressive parking enforcement, including booting cars shortly after leaving the lot.
Cleanliness
While some customers noted cleanliness in the restaurant, others raised concerns about the overall maintenance and hygiene, especially in the bathrooms.
Inconsistent Hours
Customers frequently mentioned discrepancies in operating hours, particularly regarding late-night service, leading to confusion and frustration.
- AAAmin5 days ago1.0Just a heads up for anyone parking here, this McDonald’s uses a private booting company (Innovative Parking Solutions). If you park here and walk off the property, your car can be booted very quickly. It appears that an attendant watches the lot closely. The boot removal fee is $170 and must be paid on the spot. I think McDonald’s could do a better job informing customers about this, since most people don’t expect private booting at a fast-food restaurant. Sharing this so others don’t get caught off guard.
- NRNick RycraftNov 13, 20251.0Forever overwhelmed
- SMSam MehbobNov 12, 20255.0Best location no good service. Staff attitude is so bad their service very slow
- RORobert OnelasOct 23, 20252.0This is the 2nd time I get food with no monopoly pieces. I want them . First it was a smoothie this time it was a large coke. PLEASE PLEASE PLEASE check your food before you leave for a piece
- LRLeah de los ReyesOct 11, 20251.0I was a customer and some employee reported my car to be booted. Don’t come here because it’s not worth it. The parking enforcement guy did not want to do anything to help
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6231 N Broadway, Chicago?
This McDonald's location is open 24 hours a day, 7 days a week, including holidays.
Does McDonald's at this location offer drive-thru service?
Yes, the McDonald's at 6231 N Broadway has a drive-thru that operates 24/7.
What delivery options are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order McDonald's food online for this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods does this McDonald's accept?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at McDonald's at 6231 N Broadway?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any grocery stores near McDonald's at 6231 N Broadway?
Yes, ALDI USA and ALDI supermarkets are nearby, convenient for grocery shopping before or after your meal.
What dining options near McDonald's offer international cuisine?
Nearby restaurants include YATAI Asian Street Food for Japanese cuisine, Vee-Vee's African Restaurant, and Sushi Thai for Asian dishes.
Are there any parks near McDonald's at 6231 N Broadway?
Yes, Berger Park is nearby and can be a nice place to visit before or after your meal at McDonald's.
How can nearby transit or services assist customers visiting McDonald's at this location?
Customers can find UPS Access Point for parcel services and other local businesses like Broadway Computers and Dynamic Chiropractic Care in the vicinity, supporting various needs around their visit.