McDonald's

3.5
1226 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5614 N Clark St, Chicago, IL
60660, United States

Hours

Reviews

3.5
1,226 reviews
5 stars
470
4 stars
262
3 stars
188
2 stars
77
1 star
229

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean tables and floors.

Service Speed

Customers frequently complained about slow service, particularly during evening hours.

Staff Friendliness

While some reviews praised friendly staff, many others noted a lack of engagement and professionalism from employees.
  • EB
    Elias Beaini
    Dec 14, 2025
    1.0
    Somehow, even when you put your order in 15 minutes in advance, if the mobile order comes in after midnight it’s “sorry i’m the only person here and it’ll take me 10 minutes to get your order.” even if you’re the only person in line. it’s the same dude every time, he makes the food terribly, and he’s rude. it happens every. single. time. this place is lucky it’s the only decent fast food place open for like a mile, otherwise would never come.
  • LD
    LEXX David
    Dec 7, 2025
    5.0
    Quick drive thru
  • IG
    Isabel Gonzalez
    Nov 21, 2025
    1.0
    They messed up my order. I ordered a medium coke and they gave me a large doctor pepper but it was just ice, I basically payed for straight up ice.
  • DH
    David Heller
    Nov 14, 2025
    5.0
    Good value for price. Personable staff.
  • MJ
    Melissa Jaramillo
    Nov 1, 2025
    5.0
    Christian rocked it last night! He was the only person in the building! Cook, drive thru, taking orders, you name it, he rocked it! He deserves a raise!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5614 N Clark St, Chicago?

McDonald's at 5614 N Clark St, Chicago is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through their delivery platform.