McDonald's

3.5
1221 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5614 N Clark St, Chicago, IL
60660, United States

Hours

Reviews

3.5
1,221 reviews
5 stars
467
4 stars
261
3 stars
188
2 stars
77
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, particularly during evening hours.

Food Quality

Customers reported issues with food quality, including incorrect orders, cold food, and unsatisfactory taste, especially during late hours.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and floors, particularly during busy times.

Operational Hours

There are complaints about the restaurant not adhering to advertised hours, with customers finding the dining room closed earlier than stated.

Kiosk Experience

While some customers appreciate the kiosk ordering system, many report that it is often malfunctioning or leads to longer wait times.
  • IG
    Isabel Gonzalez
    3 days ago
    1.0
    They messed up my order. I ordered a medium coke and they gave me a large doctor pepper but it was just ice, I basically payed for straight up ice.
  • DH
    David Heller
    Nov 14, 2025
    5.0
    Good value for price. Personable staff.
  • MG
    Matt Gibson
    Nov 2, 2025
    3.0
    It’s your typical McDonald’s. Predictable food and terribly slow service
  • MJ
    Melissa Jaramillo
    Nov 1, 2025
    5.0
    Christian rocked it last night! He was the only person in the building! Cook, drive thru, taking orders, you name it, he rocked it! He deserves a raise!
  • EH
    Eric H
    Oct 21, 2025
    5.0
    I've lived around the corner from this location for years and can I just say, the staff here are awesome. So fun and friendly, and they always recognize me and say hi when I come in. That never happens! Whoever's in charge here is obviously doing a great job.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5614 N Clark St, Chicago?

McDonald's at 5614 N Clark St, Chicago is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through their delivery platform.