Brand Certified
McDonald's
3.5(1232 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
5614 N Clark St, Chicago, IL
60660, United States
Certified by McDonald's • Feb 22, 2026
(773) 989-9250
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
1,232 reviews
5 stars
473
4 stars
262
3 stars
189
2 stars
77
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of acknowledgment.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and floors, and issues with the bathroom policy.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong drinks, leading to dissatisfaction.
Inconsistent Quality
Feedback indicated that food quality varied significantly, with some customers receiving fresh items while others reported cold or poorly made food.
Long Wait Times
Multiple reviews mentioned long wait times for both drive-thru and in-store orders, contributing to a negative experience.
- EFElvis FikicFeb 3, 20261.0Worse Food Ever, I found 2 hairs in my Big Mac. The Manger refused bro give Me a new one, told Me to leave or she will call the police on a delivery driver that came to Eat. Old man was in the wheelchair waiting for service 10min, I was behind him. Called asked politely can we get Service please, Old Hispanic lady, didn't want/dare to give me her name. So I ended up taking a picture of her and left hungry to eat something else. She and the young back need to be trained 2 more times, how to treat customers, disabled customers, especially!!
- KMKevin McMullinJan 29, 20261.0DO NOT order delivery from this store!!! Pure crap! EVERY SINGLE TIME I’ve ordered “McDelivery” from this store there has been an issue with my order. If by some miracle I do get my order, it’s wrong or severely delayed to the point that the food is cold by the time it gets to me. However, I guess that’s better than the orders just getting canceled for seemingly no reason almost an hour after the order is placed. Do yourself a favor and order from Broadway & Granville or Sheridan & Foster instead. Not worth the aggravation!!!
- BCBelinda ColonJan 25, 20265.0Accurate and friendly
- NBNicholas BonoJan 24, 20261.0This place is disgusting inside. Made me wait 20 minutes for a hot coffee. Whole place smells like a urinal.
- MBMichael BJan 24, 20261.0This location is a joke. Bathroom is locked, drink station is closed, tables are dirty, staff are rude, just a zero star experience
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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