Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,089 reviews
5 stars
833
4 stars
415
3 stars
292
2 stars
124
1 star
425
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly at the drive-thru and order counters.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or poorly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the restrooms and playground area.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and friendliness.
- JRJuan Ruiz2 days ago1.0Was having problems with an order that was placed and customer service was extremely rude. Never made an attempt to fix my order instead rushed me out
- JLJeffrey LeonNov 6, 20251.0Service is ridiculous. I placed an order for a cheeseburger for mobile pick up. Then, the manager Michael reject the order and didn't give my money back. He didn't know how to use the technology to problem solve as a manger!!! Worst management. Y'all need to invest more leadership development for your management team
- DTdaniel torresNov 2, 20251.0This has been the worst customer service I've had
- RARuby AcostaOct 23, 20251.0This morning I went to go buy my son a bagel and to my surprise, the bagel was already bitten. This is disgusting , I obviously returned to the manager to get a new sandwich but this is the last time I’ll be coming. Apart from the rude drive thru employees, I’m dissatisfied. Esta mañana pasé a McDonalds de la Kedzie y 59 a comprar un sandwich para mi hijo el sandwich ya estaba mordido cuando la trabajadora me lo entregó regresé a obtener un sandwich nuevo esto fue realmente desagradable 😓aparte de lidiar con las actitudes de las personas que trabajan aquí cuando te toman la orden
- KJkadidja JuarezSep 22, 20255.0Excelente 👌
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5733 S Kedzie Ave, Chicago?
McDonald's at 5733 S Kedzie Ave, Chicago is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery service 24/7 through their online ordering system.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours every day at this location.
What payment options are accepted at McDonald's on S Kedzie Ave?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering or app-based services?
Yes, you can order through the McDonald's App available on iOS and Android, offering mobile ordering and mobile offers.
What services can I expect at this McDonald's location?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby grocery stores are available near McDonald's at 5733 S Kedzie Ave?
Pete's Fresh Market is a nearby supermarket where you can shop for groceries before or after your meal at McDonald's.
Are there other fast food options close to this McDonald's location?
Yes, Wendy's and The Original Nicky's are nearby fast food restaurants, offering alternatives if you're exploring dining options in the area.
What other nearby amenities might be useful when visiting McDonald's on S Kedzie Ave?
Nearby you can find a Bitcoin ATM at Bitcoin Depot, a laundromat called Bubbleland, and a mobile store at T-Mobile, making it convenient to combine errands with your visit.