Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold or stale food, with several complaints about incorrect orders and unsatisfactory meal preparation.
Management Issues
Frequent mentions of ineffective management practices, including refusal to address customer complaints and poor handling of staff training.
Cleanliness
Several reviews pointed out unsanitary conditions, including dirty tables and clogged bathrooms.
Pricing Concerns
Customers expressed dissatisfaction with pricing, noting higher costs compared to other locations and issues with promotional offers.
VM
Vanessa Mariano
4 days ago
1.0
Barely any fries in my order
M
Влад MarkV
Nov 7, 2025
3.0
Caramel machiato without caramel taste like americano
RV
Robert Velez
Nov 3, 2025
1.0
Every time I come here my order is wrong or missing g something, prices are bad as it is and to drive all the way back it's a pain thus has happened more than multiple times.
FG
Faith Gruenberg
Nov 3, 2025
1.0
They all started when I first came in acting like I was bothering her to work and do her job. I never had an experience like that ever before in my life going to this McDonald's I've been going to this McDonald's since I was a kid and I felt so disrespected I'm getting attitude eyes rolled I didn't do anything to nobody I think she was being racist to be honest and she was trying to act like she didn't understand anything I was saying and then I asked her if she wanted me to speak in Spanish and she's like no it's okay in English and I'm like okay and she's like did I have a bad day I'm like no I didn't have a bad day I just don't like the way you're talking to me and treating me her name is Norma if that was her name. it's kind of sad.
YV
Yajaira Vazquez
Oct 23, 2025
1.0
Over charged me. The manager refused to speak to me. Refused to give me a refund
What are the operating hours of McDonald's at 5656 W Irving Park Rd, Chicago?
McDonald's at 5656 W Irving Park Rd, Chicago, is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services at this location.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's has a 24/7 drive-thru service.
Which payment methods are accepted at McDonald's on W Irving Park Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or through an app?
Yes, you can order online via https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available on iOS and Android.
What services can customers expect at this McDonald's?
Customers can enjoy services like DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby dining options are available if I'm visiting McDonald's at 5656 W Irving Park Rd?
Nearby dining options include VPT (a Mexican restaurant), TKS - Veranda Rooftop (Greek and Eastern European food), Tata’s Kitchen and Social Club (American and Mexican cuisine), OK Pub with karaoke, and Dairy Queen, an ice cream and fast food spot.
What fitness and recreational options are near this McDonald's?
Close by are Chicago Thai Boxing Academy, Gerardi Fitness gym, Extreme Fitness gym, and Rudy's Cycle and Fitness bike shop for sporting goods and rentals.
Are there any shopping or beauty services close to McDonald's on W Irving Park Rd?
Yes, nearby are Emma's Flower Shop and Jewelry Store, Lily Doll shoe store, Sleek Beauty Studio, Skyla Beauty nail salon, The Cut By Maurice beauty salon and barber, and Illuminating Beauty Bar for skin care and makeup.