Brand Certified
McDonald's
3.5(1787 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5624 W Roosevelt Rd, Chicago, IL
60644, United States
Certified by McDonald's • Mar 01, 2026
(773) 366-8949
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,787 reviews
5 stars
678
4 stars
317
3 stars
280
2 stars
158
1 star
354
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold items, wrong orders, and unsanitary conditions.
Management Issues
Several reviews pointed out problems with management, including unprofessional behavior towards staff and customers, leading to a negative atmosphere.
Cleanliness
The restaurant was often described as dirty, with complaints about the state of the bathrooms and dining area.
- APAlberto PerezFeb 20, 20265.0Me encanta
- CVcindy veneziaFeb 20, 20262.0The worst experience ever I am a regular client and there are two managers a woman idk her I forget and a man manager both Latinos (Mexican) my kind of people there was a young man trying to tale my order and this is not the first time she does thins humiliates her workers in front of people today I confronted both managers by telling them not yell at there worker in front of customers that is so rude and disrespectful and she started cursing me out. Idk how she got this roll but that kind of behavior should not be tolerated nore the man manager he should not treat people that way. I really hope someone does something about this action they were yelling at my person that was trying to to take my order and there were like 6 other people there ganging up on the guy so rude
- KJkleivert JacanamijoyFeb 15, 20261.0espere más de 30 minutos para que el atendieran en el drive thru, para completar la coca cola sin gas y mi hamburguesa fría, las papitas con mal sabor de aceite, un asco total 🤢🤮
- MCMilton ChavarriaJan 8, 20261.0Nunca me an echo esperar tanto por un cafe me pasa todos los dias con estos manager de este mcdonald's se preocupan por atender mas alas personas que van en coche que una persona que entra ala tienda por que quiere irce rápido,te hacen esperar asta mas de 20 minutos por un cafe y aparte siempre les dices cuanta azúcar y crema , siempre lo hacen como ellos quieren,si usas la aplicación te miran como un homeless y alas personas Hispanic no respetan pero cuando un afroamericano reclama se ponen asta nerviosos odio este lugar vivo casi enfrente de este mcdonald's i siempre a tenido ese problema por años los mismos manager 🤢🤢
- YPYeife Jesus PereiraDec 17, 20251.0Hola buenas noches vení a comprar unas hamburguesas para mis ninas y un tranajador no me quiso a tender porque dijo y que estaba en su descanso y anterior mente estaba atendiendo otra persona no le costaba nada de atenderme no se iba a tardar ni 5 minutos en atenderme el muchacho es uno de lente es morenito y gordito
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5624 W Roosevelt Rd, Chicago?
McDonald's is open 24 hours a day, seven days a week at this location.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7 including same-day and no-contact delivery.
Is there a drive-through service available at this McDonald's?
Yes, drive-through is available 24 hours daily at this McDonald's location.
Which payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
What services does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where can I find the menu for this McDonald's?
The full menu is available online at McDonald's official website's menu page.
Are there other fast food restaurants nearby McDonald's at 5624 W Roosevelt Rd?
Yes, nearby fast food options include Little Caesars Pizza, Subway, FireHouse Grill, and Captain Hooks Fish and Chicken.
What nearby places can help with mobile phone needs near McDonald's?
Nearby mobile phone stores include Cricket Wireless, T-Mobile, Boost Mobile 5629 Roosevelt Rd, and Total Wireless.
Are there any nearby attractions or services for customers visiting this McDonald's?
Customers can visit Roosevelt Plaza shopping center nearby or check out restaurants like Fiesta Grill and Sarno's for different dining options.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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