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McDonald's

3.1
(410 reviews)

Business Details

(773) 686-1130
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
O'Hare Airport - Ord Term 1 Conc B, Chicago, IL
60666, United States

Hours

Reviews

3.1
410 reviews
5 stars
106
4 stars
76
3 stars
80
2 stars
41
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, leading to frustration.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.

Customer Service

Numerous complaints were made about rude and unhelpful staff, contributing to a negative dining experience.

Pricing

Customers noted that prices were significantly higher than typical McDonald's locations, leading to dissatisfaction.

Order Accuracy

There were frequent reports of incorrect orders being served, adding to customer frustration.
  • DP
    Daniel P
    Jan 31, 2026
    1.0
    Probably the worst fries I’ve ever had at a McDonald’s.
  • KF
    Katie Foxx
    Jan 11, 2026
    1.0
    Ordered a large Frappe and got a medium. Cost more than getting them outside of the airport too.
  • AD
    Anna Derzapf
    Jan 8, 2026
    1.0
    They gave me food poisoning yesterday. Eat here if you want to vomit for your entire flight! It was absolute torture. Plus it was $14 for a burger and large fries and coke.
  • GC
    Gianna Cecchetti
    Jan 4, 2026
    1.0
    The waiting time is absolutely insane. I ordered two McDoubles and a quarter pounder all PLAIN and they took over 30 mins to prepare it…in the back there were three boy teens just talking and laughing.
  • WP
    Wolfi Pro
    Dec 28, 2025
    1.0
    I ordered 1 large meal 1 medium meal and a triple cheeseburger for $42 then they got my burger wrong and gave me the wrong drink that was flat and watered down

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at O'Hare Airport Terminal 1 Concourse B?

McDonald's at O'Hare Airport Terminal 1 Concourse B is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers a drive-through service that is open 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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