McDonald's

3.0
725 reviews
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Business Details

O'Hare Airport - Ord Term 2 Conc E/F, Chicago, IL
60666, United States
(773) 601-9004
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
O'Hare Airport - Ord Term 2 Conc E/F, Chicago, IL
60666, United States

Hours

Reviews

3.0
725 reviews
5 stars
186
4 stars
135
3 stars
128
2 stars
78
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

The quality of food was inconsistent, with several customers receiving cold, stale, or poorly prepared items.

Staff Attitude

While some customers praised the staff for being friendly, others reported rudeness and a lack of professionalism.

Location Issues

Customers expressed disappointment over misleading information regarding operating hours and menu availability.
  • DP
    David Piell
    1 day ago
    1.0
    Despite high prices and having to wait for the food despite not being very busy, the chicken nuggets were cold and tasted like cardboard. Then one of my kids bit into the chicken nugget and found some large black chunk (see photos).
  • KJ
    Kid JL
    Nov 13, 2025
    2.0
    The place is very crowded and the wait time is usually pretty long so do take that into consideration if you do have to catch a flight. The service was fine, they weren't exactly welcoming or friendly but they were also just shouting numbers. The food was still warm which was great but I was greatly disappointed by my food because it looked nothing like the pictures. It was supposed to be a steak breakfast and there was nothing of such sort. I can't believe I fell for it.
  • BB
    Ben Ben
    Nov 7, 2025
    1.0
    Missing food. Food that was there was horrible.
  • JA
    Jean Auguste
    Nov 3, 2025
    3.0
    Service was fast and good.
  • JM
    J McD
    Sep 3, 2025
    1.0
    I only go to McDonald's if it's the only option and I regret doing so 95% of the time. Even if I'm really hungry, I'll wait until I have a better option. The only chain I use less than McDonald's is Chipotle in which case I've never been to due to food safety concerns. My issues with McDonald's is that management and staff do not follow their own procedures for preparation of food and beverages. Some locations don't have station guides posted or don't follow them even if they are posted. This is why the food is always always always inconsistent and poor in quality.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at O'Hare Airport Terminal 2 Concourse E-F?

McDonald's at O'Hare Airport Terminal 2 Concourse E-F is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at this location offers drive-through service 24/7.