McDonald's

3.0
732 reviews
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Business Details

O'Hare Airport - Ord Term 2 Conc E/F, Chicago, IL
60666, United States
(773) 601-9004
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
O'Hare Airport - Ord Term 2 Conc E/F, Chicago, IL
60666, United States

Hours

Reviews

3.0
732 reviews
5 stars
186
4 stars
136
3 stars
128
2 stars
78
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, even when the restaurant was not busy.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items, with some customers expressing disappointment over the taste.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor communication from staff regarding their orders.

Staff Attitude

Feedback indicated a mix of staff attitudes, with some customers noting rudeness or lack of engagement from employees, while others mentioned friendly service.

Pricing Issues

Several reviews pointed out high prices for food items, with complaints about portion sizes and perceived value.
  • DS
    Dr. M Shamsuddoha
    Dec 15, 2025
    4.0
    Very busy and they always tired of managing huge number of orders.
  • KB
    Kayla Bond
    Dec 12, 2025
    1.0
    When I tell you my whole meal was watery. And some how the chicken nuggets too? I’m not kidding. So gross. All had the weird same flavor (nuggets, coffee, and cookie) 🤮
  • SC
    starla caster
    Dec 7, 2025
    1.0
    Lies! Not open 24/7 just got off 2 connecting flights which were delayed so had no time to get any food all day...now I have to wait till 4am...not impressed
  • FT
    Francisco Taveras
    Nov 25, 2025
    1.0
    I usually dont give any reviews. But Since when has 3 egg Mcmuffins cost $40?, Slow service, Patatoes where stale and cold. Coffe taste Burnt. These people are so cheap they didnt even give napkins. Service not all that great there are othere Choices at ORD folks.
  • DP
    David Piell
    Nov 23, 2025
    1.0
    Despite high prices and having to wait for the food despite not being very busy, the chicken nuggets were cold and tasted like cardboard. Then one of my kids bit into the chicken nugget and found some large black chunk (see photos). Update: After contacting McDonald’s at the link they post in response to negative reviews I received a canned response that did not even address the issue reported.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at O'Hare Airport Terminal 2 Concourse E-F?

McDonald's at O'Hare Airport Terminal 2 Concourse E-F is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at this location offers drive-through service 24/7.