Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
2.8
536 reviews
5 stars
123
4 stars
94
3 stars
71
2 stars
51
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers experiencing long wait times and incorrect orders.
Speed of Service
Many customers reported extremely slow service, with waits often exceeding 30 minutes, leading to missed flights.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and lack of basic items like ketchup.
Management Issues
Customers noted a lack of effective management, with chaotic service and staff appearing disorganized and unprofessional.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness during busy times.
- EPEdu Prieto3 days ago1.0If you have less than 45min before your plane begins boarding don’t even bother. It took them 35minutes to prepare 2 cheeseburgers and a drink, meanwhile they take their time chatting and laughing about life as a long queue of angry customers line up waiting for their meals
- JMJay MeyerNov 3, 20255.0Fast service. Their espresso is much better than that of their neighbors Starbucks by gate C17
- JCJorielys Cruz CorujoNov 2, 20251.0I think it’s the worst McDonald’s I’ve ever been to. The service was super bad, I ordered a breakfast with pancakes and it was less than there was, when I went to complain they treated me badly saying that that was what I had asked for. The bacon was super stiff and the food was almost cold. Please change your arrogant employees.
- JPJason PauxtisOct 28, 20251.0Do you like cold food and hostile employees? This is the McDonald’s for you! World class bad. 👎🏻👎🏻
- ABAndrei BobseOct 27, 20251.0I was trying to get a prize from monopoly but they were all confused about this even tho i got a sticker from the same restaurant. Poor everything, staff and food too
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at O'Hare Airport Terminal 1, Concourse C?
McDonald's is open 24 hours a day, 7 days a week at this location.
Is the McDonald's drive-through at O'Hare Airport Terminal 1 open all day?
Yes, the drive-through is open 24/7 every day of the week.
Does McDonald's at this location offer delivery services?
No, this McDonald's location does not currently offer delivery services.
What payment options are accepted at McDonald's in O'Hare Airport?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order ahead using a mobile app for McDonald's at O'Hare Airport?
Yes, you can order ahead using the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's location provide free WiFi and mobile ordering?
Yes, they offer WiFi and mobile ordering services.
Is McDonald's at O'Hare Airport accessible for people with disabilities?
Yes, this location has wheelchair-accessible entrance, seating, and restrooms.
What nearby places can I visit before or after dining at McDonald's in O'Hare Terminal 1?
You can visit the nearby Sunglass Hut for shopping, the United Polaris Lounge to relax, or get a coffee at Starbucks.
Are there other dining options close to McDonald's at O'Hare Airport Terminal 1?
Yes, nearby options include Auntie Anne's Pretzels in Terminal 2, America’s Dog & Burger, and Reggio's Pizza Express.
How can nearby airport facilities help visitors find McDonald's at O'Hare?
McDonald's is located in Terminal 1, Concourse C, close to the United Club lounge and the airport's main terminals, making it easy to locate while traveling through O'Hare Airport.