Brand Certified
McDonald's
2.8(548 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
O'Hare Airport - Ord Term 1 Conc C, Chicago, IL
60666, United States
Certified by McDonald's • Feb 22, 2026
(773) 686-1540
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
2.8
548 reviews
5 stars
125
4 stars
96
3 stars
73
2 stars
51
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.
Staff Attitude
Many customers experienced rude and unprofessional behavior from staff, contributing to a negative atmosphere.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and quality of items served.
Management Issues
There were consistent mentions of poor management and disorganization, leading to chaotic service and customer dissatisfaction.
- APAnn PommerJan 20, 20261.0Ate there last night. Me and 2 other customers were waiting for our food for 30 minutes. Saw several people who ordered after us get their food while we waited. I asked a worker about why people who ordered after us were getting their food and we were still waiting, and she said "Oh it doesn't depend on that" and walked away. Why would you not cook the food in the order they were placed? That is very poor management. I was ready to cancel my order and ask for a refund just as they got it ready. And of course the order wasn't correct. I ordered two cheeseburgers and one McDouble and got one cheeseburger and two McDoubles.
- DRDan RaganJan 14, 20264.0At the airport. Clearly understaffed foe the day with long wait. Great that tou can order in the app. Too bad no rewards earned though.
- KRKim RiversJan 12, 20261.0Food was cold fries was hard as a rock, burger meat hard and cold. Slow service, one young lady with braided hair was texting almost the whole time while line is backed up!
- BBBrandon BarretoJan 5, 20261.0I currently have food poisoning on my vacation after eating an egg McMuffin meal from here. Beware, I heavily regret getting food here.
- EMElysia MorrisJan 2, 20263.0Honestly for an airport meal not bad. I got a double cheeseburger and a fry for about 8$. The workers were all in good moods and even though it was busy I only spent about 10 minutes there. Food wasn’t super fresh and they were out of quite of few things but it’s ok .
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at O'Hare Airport Terminal 1, Concourse C?
McDonald's is open 24 hours a day, 7 days a week at this location.
Is the McDonald's drive-through at O'Hare Airport Terminal 1 open all day?
Yes, the drive-through is open 24/7 every day of the week.
Does McDonald's at this location offer delivery services?
No, this McDonald's location does not currently offer delivery services.
What payment options are accepted at McDonald's in O'Hare Airport?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order ahead using a mobile app for McDonald's at O'Hare Airport?
Yes, you can order ahead using the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's location provide free WiFi and mobile ordering?
Yes, they offer WiFi and mobile ordering services.
Is McDonald's at O'Hare Airport accessible for people with disabilities?
Yes, this location has wheelchair-accessible entrance, seating, and restrooms.
What nearby places can I visit before or after dining at McDonald's in O'Hare Terminal 1?
You can visit the nearby Sunglass Hut for shopping, the United Polaris Lounge to relax, or get a coffee at Starbucks.
Are there other dining options close to McDonald's at O'Hare Airport Terminal 1?
Yes, nearby options include Auntie Anne's Pretzels in Terminal 2, America’s Dog & Burger, and Reggio's Pizza Express.
How can nearby airport facilities help visitors find McDonald's at O'Hare?
McDonald's is located in Terminal 1, Concourse C, close to the United Club lounge and the airport's main terminals, making it easy to locate while traveling through O'Hare Airport.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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