Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
2.8
544 reviews
5 stars
124
4 stars
95
3 stars
73
2 stars
51
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and unprofessional.
Speed of Service
Many customers reported extremely slow service, often taking over 30 minutes for simple orders, leading to frustration, especially for those on tight schedules.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and lack of freshness.
Staff Attitude
Customers frequently noted a negative atmosphere due to staff behavior, including being dismissive and unengaged.
Operational Issues
Issues with order accuracy and the reliance on kiosks for ordering were common, leading to confusion and dissatisfaction among customers.
- BBBrandon BarretoJan 5, 20261.0I currently have food poisoning on my vacation after eating an egg McMuffin meal from here. Beware, I heavily regret getting food here.
- KVKate Vavra-MusserJan 3, 20261.0I got serious food poisoning from this location. Do NOT go here.
- EMElysia MorrisJan 2, 20263.0Honestly for an airport meal not bad. I got a double cheeseburger and a fry for about 8$. The workers were all in good moods and even though it was busy I spent about 10 minutes there. Food wasn’t super fresh and they were out of quite of few things but it’s ok .
- LDLogan DeYoungDec 31, 20251.0Extremely slow, workers standing around talking. Fries had mysterious black flakes on them that was NOT seasoning. They also forgot a thing of fries we ordered
- CCConnerDec 25, 20251.0Allow 30 minutes for your food. 10 while ordering, 15 to pick up, 5 to eat as fast as possible at your gate. Sandwich was fine. Fries were awful - super bitter
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at O'Hare Airport Terminal 1, Concourse C?
McDonald's is open 24 hours a day, 7 days a week at this location.
Is the McDonald's drive-through at O'Hare Airport Terminal 1 open all day?
Yes, the drive-through is open 24/7 every day of the week.
Does McDonald's at this location offer delivery services?
No, this McDonald's location does not currently offer delivery services.
What payment options are accepted at McDonald's in O'Hare Airport?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order ahead using a mobile app for McDonald's at O'Hare Airport?
Yes, you can order ahead using the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's location provide free WiFi and mobile ordering?
Yes, they offer WiFi and mobile ordering services.
Is McDonald's at O'Hare Airport accessible for people with disabilities?
Yes, this location has wheelchair-accessible entrance, seating, and restrooms.
What nearby places can I visit before or after dining at McDonald's in O'Hare Terminal 1?
You can visit the nearby Sunglass Hut for shopping, the United Polaris Lounge to relax, or get a coffee at Starbucks.
Are there other dining options close to McDonald's at O'Hare Airport Terminal 1?
Yes, nearby options include Auntie Anne's Pretzels in Terminal 2, America’s Dog & Burger, and Reggio's Pizza Express.
How can nearby airport facilities help visitors find McDonald's at O'Hare?
McDonald's is located in Terminal 1, Concourse C, close to the United Club lounge and the airport's main terminals, making it easy to locate while traveling through O'Hare Airport.