McDonald's

3.3
2075 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9560 S Halsted Street, Chicago, IL
60628, United States

Hours

Reviews

3.3
2,075 reviews
5 stars
664
4 stars
401
3 stars
395
2 stars
195
1 star
420

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality problems.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms.

Wait Times

Customers frequently complained about long wait times in the drive-thru and for food preparation.

Food Quality

Feedback indicated inconsistent food quality, with reports of old or improperly prepared items.
  • AL
    Anthony Lee
    Nov 16, 2025
    3.0
    Took way to long for having one car in front of you in the drive thru almost 20 minutes
  • SN
    Sinta Nurhayati
    Nov 14, 2025
    5.0
    good
  • XH
    Xavier Hoskins
    Oct 30, 2025
    1.0
    They Don’t Put All Your Items inside the bag even when you’re using the ubereats app and they also had hair inside my food DO NOT RECOMMEND THIS MCDONALDS !!!!!
  • NT
    Naiyama Timmons
    Oct 17, 2025
    3.0
    I mean it's McDonald's 🤷🏽‍♀️🤣
  • DC
    Delisa Cousins
    Oct 12, 2025
    2.0
    Those kids in drive thru with their attitudes, talking to you side ways I pulled past first window there was no one there he never said he would be right with me at the first window he comes to second window saying he was there He might be shallow but not transparent, says He has to walk my payment back I say I have a code he say so you want a discount all the rest of the childish workers are laughing at his unprofessional self.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9560 S Halsted Street, Chicago?

McDonald's at 9560 S Halsted Street is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services including curbside pickup, delivery, same day delivery, and no-contact delivery.