Brand Certified
McDonald's
3.3(2095 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
9560 S Halsted Street, Chicago, IL
60628, United States
Certified by McDonald's • Feb 22, 2026
(773) 881-4245
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
2,095 reviews
5 stars
672
4 stars
404
3 stars
396
2 stars
198
1 star
425
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and overall restaurant cleanliness.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or improperly prepared items.
App Issues
Customers experienced frequent problems with the mobile app, including failed orders and inability to cancel.
- SWSade Wilson2 days ago4.0This review is based on my experience Tuesday, February 24, 2026 around 8:50 AM I didn’t get the male name, but he was working front counter and he was great. Beautiful cheerful attitude greeted every customer as they came in. He took orders and prepared orders on his own on that front counter ( he even prepared uber orders). I’ve worked at McDonald’s for 12 years before and I worked the mornings and no one will ever understand how hard that morning is with making those coffees and getting the food. Being able to keep a blessed attitude and work with speed is a difficult job, I must say that young man handled it very well. He was kind, he was pleasant and He was helpful. Just being a former worker of McDonald’s, I had to come on here and leave him a good review because he definitely deserved it. The atmosphere score was low because the woman’s restroom was disgusting and drug users in the lobby nodding off and Drooling all over the table.
- JPjames preacelyFeb 15, 20261.0Absolutely horrible, requested a cook to order apple pie was told 20m in an agitated tone,total disrespect from manager...DO NOT GO TO MCDONALD'S ON 95TH ST CHARLES BY THE BK,GO TO THE BK INSTEAD IF YOU RELY ON GOOD CUSTOMER SERVICE
- ABAntbanks BlueFeb 14, 20262.0Drive thru young lady didn’t want to be at work tonight. Didn’t even answer the damn speaker… and it was a line six cars deep 🧐🧐🧐
- AMasan mirzazhanovJan 29, 20261.0I placed and paid for an order through the McDonald’s app, but the restaurant refused to give me my order. The money was not refunded, and the app does not allow me to cancel the order either. This is unacceptable. I was left without my food and without my money. Please resolve this issue and refund my payment as soon as possible.
- AMAsan MirzaJan 29, 20261.0This is already the fifth time I’ve had the same issue: I place an order through the McDonald’s app, payment goes through, I arrive — and the restaurant is closed or “mobile orders are not working,” even though the app shows 24/7. There is no way to cancel the order or get a refund. No one takes responsibility. For a company like McDonald’s, this is unacceptable.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 9560 S Halsted Street, Chicago?
McDonald's at 9560 S Halsted Street is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services including curbside pickup, delivery, same day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-through available at this McDonald's?
Yes, this McDonald's has a drive-through service available 24/7.
Where can I find the full menu for this McDonald's?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What is the price range of this McDonald's?
The price range at this McDonald's is categorized as 'One', indicating affordable pricing.
Are there any nearby medical or dental services around McDonald's on S Halsted Street?
Yes, nearby you can find Roy B. Guster DDS PC, Ben J Wallace jr DDS, Wallace Dental, and OSF HealthCare among other medical and dental providers.
What nearby places of interest can I visit before or after dining at McDonald's on S Halsted Street?
You can visit Woodson Regional Library, Chicago Public Library, or stop by local shops like Mae's Accessories and Hollywood Beauty Supply nearby.
Are there other fast food options near this McDonald's location?
Yes, there's a Subway sandwich shop close by offering additional fast food choices.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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