Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.
Cleanliness
Customers reported unsanitary conditions, particularly in the bathrooms and overall restaurant cleanliness.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned food quality concerns, including old or improperly cooked items.
Drive-Thru Efficiency
The drive-thru service was frequently criticized for being slow, with long wait times reported.
MB
Marta B
Dec 13, 2025
2.0
Bathroom was GROSS. Both stalls had paper all over the floor. One toilet clogged, the other had no toilet paper. No soap at the sink. No trash bag in the trash can. And when I walked in, there was a McDonald's worker in there, in the clogged stall, just having a phone conversation. Told her when she came out that the other stall was out of toilet paper. She just shrugged & left. She obviously didn't wash her hands since there was no more soap. Didn't even say anything about the stall she was in being overflowing.
LB
LaKara Bailey
Nov 28, 2025
1.0
Is there a updated phone number that can be called? The one on this site not working at all.
MM
Marlen
Nov 27, 2025
2.0
The card reader isn’t working on the electronic menu
SM
Salty Michael
Nov 24, 2025
1.0
Sometimes get your order correct. Don't go near 8pm because they will say they are not taking orders. This is the 6th time this has happened and I swear is not worth it at all
AL
Anthony Lee
Nov 16, 2025
3.0
Took way to long for having one car in front of you in the drive thru almost 20 minutes