Brand Certified
McDonald's
3.6(1803 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
9211 S Commercial, Chicago, IL
60617, United States
Certified by McDonald's • Feb 22, 2026
(773) 375-7700
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
1,803 reviews
5 stars
690
4 stars
367
3 stars
298
2 stars
174
1 star
274
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.
Cleanliness
The cleanliness of the bathrooms and dining area was a common concern, with multiple reports of unsanitary conditions.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.
Staff Performance
There were mixed reviews about staff friendliness and efficiency, with some praising individual employees while others noted a lack of attention and professionalism.
- CWCorwyn WatermanJan 27, 20261.0was charged 28.45 for two Mc doubles. like really then I gotta wait for my money to return and didn't give me nothing for inconvenience. sayless. don't let my money be back on my card by Friday. trust me my voice and name will be known.
- AMAngela McgeeDec 20, 20251.0The bathroom was nasty I had hold my pee
- MWMatthew WalkerDec 4, 20255.0What!?
- RORosa OrtizNov 12, 20255.0My baby love Nice hard working employees all young adults 👏
- SBSabrina BrownNov 11, 20255.0Thanks for allowing ME the use of your facility during a difficult and challenging time in my life for the lasts four/five months. THANKS AGAIN. Food good Service is fasts and efficient. The fries are always hot and juicy.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website