McDonald's

3.6
1794 reviews
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Business Details

9211 S Commercial, Chicago, IL
60617, United States
(773) 375-7700
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9211 S Commercial, Chicago, IL
60617, United States

Hours

Reviews

3.6
1,794 reviews
5 stars
687
4 stars
367
3 stars
299
2 stars
170
1 star
271

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised individual employees while others reported unprofessional behavior and slow service.

Food Quality

Inconsistent food quality; while some customers enjoyed fresh and hot meals, others received cold or incorrect orders.

Cleanliness

Reports of cleanliness varied; some praised the restaurant's cleanliness, while others highlighted unsanitary conditions in bathrooms and dining areas.

Speed of Service

Service speed was frequently criticized, with many customers noting slow drive-thru times and long waits for orders.

Atmosphere

The restaurant's atmosphere was described as pleasant and family-friendly, though some customers expressed discomfort due to the presence of homeless individuals nearby.
  • RO
    Rosa Ortiz
    Nov 12, 2025
    5.0
    My baby love Nice hard working employees all young adults 👏
  • SB
    Sabrina Brown
    Nov 11, 2025
    5.0
    Thanks for allowing ME the use of your facility during a difficult and challenging time in my life for the lasts four/five months. THANKS AGAIN. Food good Service is fasts and efficient. The fries are always hot and juicy.
  • DD
    DivaBoricua
    Oct 29, 2025
    5.0
    One of the best places in South Chicago neighborhood. Staff is amazing and very friendly people ♥️
  • LF
    Laird Ferguson
    Oct 17, 2025
    3.0
    Ok, so McDonalds is McDonalds right? Wrong! This particular one had a homeless guy by the drive thru sign and I asked for a BBQ sauce twice only to find none when I got back to work! Also the drive thru line seemed unusually slow for lunchtime! However, it's a easy go-to for days I didn't bring a lunch so I may end up returning in an emergency!
  • LE
    Laura Esparza
    Oct 12, 2025
    1.0
    No le pusieron la carne al sandwich llame para hacer reclamo y me colgaron y los que entregan la comida son groseros y no te dan la comida completa
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's on weekdays?

McDonald's is open from 5:00 AM to midnight from Monday to Thursday, and until 2:00 AM on Friday.

Does McDonald's offer drive-thru service and what are its drive-thru hours?

Yes, McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday, and until 2:00 AM on Friday and Saturday.