Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,522 reviews
5 stars
524
4 stars
287
3 stars
298
2 stars
128
1 star
285
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unacknowledged customers.
Food Quality
Many customers complained about food being cold, old, or incorrectly prepared, with several instances of receiving the wrong items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty counters and bathrooms, contributing to a negative dining experience.
Operational Issues
Customers frequently noted that the location often runs out of menu items, has machines out of service, and does not open on time.
Mixed Experiences
While some customers praised specific staff members and the quality of food at times, the overall sentiment leaned towards dissatisfaction.
- EFERICA FENNERDec 9, 20254.0Prices could be lower
- SHSabastian HadleyNov 25, 20251.0They gave me an open bag of apples with only 2 inside with one bitten and a cracked dipping sauce. Disgusting who knows what kind of germs could have entered my sauce. Do not come here. Go to the Wendy's across the street
- JTjasonti thomasNov 18, 20251.0Only come here to be served up with nasty attitude and excuses ! Their machines are always “down”
- RCRoslyn CharlesSep 24, 20252.0Poor service......food is never fresh came today just to see if food was better will never come back to this location again also order was wrong .
- MVMaria VargasSep 21, 20251.0Ordené una comida de delivery a mi casa y me hizo falta un sandwich y por una razón, la ordenamos para comer toda la familia y al faltarnos un sandwich, alguien faltó de comer, lo ordenamos a la casa y estuve llamando al restaurant por mucho tiempo y nunca me contestaron
Frequently Asked Questions About McDonald's
What are the general operating hours for this McDonald's location?
This McDonald's is open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 4:00 AM to midnight daily, extending until 1:00 AM on Fridays and Saturdays.
What delivery options does this McDonald's offer?
Delivery is available daily from 6:00 AM to 11:50 PM, with services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order from this McDonald's through a mobile app?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location features a drive-thru service.
Where is this McDonald's located?
It is located at 8321 South Ashland, Chicago, IL 60620, USA.
Are there other fast food options near this McDonald's?
Yes, Wendy's and another McDonald's fast food restaurants are nearby, offering additional dining choices in the area.
What nearby services can be useful before or after visiting McDonald's?
Nearby services include Total Wireless and Metro by T-Mobile for mobile needs, as well as several beauty salons like Xotic Nails and Celina African Hair Braiding for personal care.
Are there any nearby recreational or community places close to this McDonald's?
Yes, Foster Park Mini Pitch Futsal Court offers sports activities, People Like Us Foundation provides community services, and there are churches like Healing Temple M B Church and Providence Missionary Baptist Church nearby.