Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service quality, with some praising friendly staff while others noted rude behavior and slow service.
Food Quality
Food quality varied significantly; some customers received fresh and hot meals, while others complained about cold, salty, or incorrect orders.
Cleanliness
Multiple reviews highlighted poor cleanliness in the lobby and restrooms, with some describing the environment as filthy.
Management Issues
Several customers expressed concerns about unprofessional management and lack of oversight, impacting overall service and employee behavior.
Wait Times
Long wait times were a common complaint, with many customers experiencing delays in receiving their orders.
PR
paola rodriquez
Nov 13, 2025
1.0
Mal servicio 😡
PB
Patricia Braswell
Nov 11, 2025
2.0
The drive thru line was waaay 2 long I had 2 $5 bundle and needed 2 separate bags and they refused just flat out said my manager said NO
SK
sumanth komaragiri
Nov 7, 2025
1.0
They don’t let you use bathroom.
BW
Breana Wright
Oct 30, 2025
3.0
Ordered a sausage egg and cheese muffin and a sausage egg and cheese mcgriddle . Got the McGriddle I asked to sub the egg for round egg.. I would think that means to replace the folded egg with round egg.. I got a sandwich with 2 different types of egg and no sausage. That makes absolutely no sense. Everything was fresh and hot and the staff was pleasant and quick, so I didn’t want to give low stars, but that was a foolish mistake
AF
Amy Frield
Oct 28, 2025
4.0
The didn't put my Mac sauce on my big Mac so ate anyway cause I could not bring back cause I was on break and I was mad cause that why I older the big Mac because of the sauce
What are the operating hours of McDonald's on weekdays?
McDonald's is open 24 hours from Monday to Tuesday, closes at midnight. On Wednesday, it is open from 00:00 to 23:59.
Does McDonald's offer drive-through service and what are its hours?
Yes, McDonald's offers 24/7 drive-through service every day of the week.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available daily with hours generally from 6:00 AM to midnight.
What online options are available for ordering from McDonald's?
You can order using the McDonald's App available on iOS and Android, or through the delivery website https://mcdonalds.order.online/business/-5579.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's provide at this location?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Where is this McDonald's located?
It is located at 7900 S Martin Luther King Dr, Chicago, IL 60619, United States.
What nearby places can I visit before or after my McDonald's visit?
Nearby you can visit Salubrious Salon for beauty services, Sweets N Things Mini Mart for groceries and candy, and the Public Library for reading and community events.
How can nearby transit options help me get to McDonald's?
You can use the 79th & King Drive bus station nearby which provides convenient public transit access to McDonald's.
What other dining options are available near McDonald's?
Nearby dining options include Dunkin' for coffee and donuts and Burger King for alternative fast food choices.