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McDonald's

3.5
(2176 reviews)

Business Details

(773) 651-3365
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7900 S Martin Luther King Dr, Chicago, IL
60619, United States

Hours

Reviews

3.5
2,176 reviews
5 stars
749
4 stars
446
3 stars
445
2 stars
201
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and lobby, with some experiencing waits of over 20 minutes.

Food Quality

There were mixed reviews on food quality; while some customers received fresh and hot meals, others complained about cold, salty, or incorrect orders.

Staff Attitude

Feedback on staff attitude varied, with some praising friendly service while others noted rudeness and unprofessional behavior, particularly from management.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty restrooms and unkempt dining areas.
  • DA
    David Alexander
    Feb 17, 2026
    5.0
    👌🏾
  • DF
    David Ferguson
    Jan 17, 2026
    2.0
    My sausage with egg value meal sucked - the English muffin was hard as a rock and burnt. This McDonald's is a joke and truly needs an overhaul
  • JR
    Jam R.
    Jan 3, 2026
    1.0
    The wait time in the drive thru was egregious! 15 minutes to just get to the window to order; another 5 minutes to order; then told to pull up to wait on a cheeseburger. Really ridiculous!
  • RR
    Rescue RAPscallion
    Dec 23, 2025
    4.0
    Kiosk didn't give receipt, but I got my food.
  • MG
    Maria Gonzales
    Dec 6, 2025
    1.0
    Didn’t want to take my order 11:10 pm If you have a pick up you cant place an order we are on a timer” those where the exact words This is insane

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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