McDonald's

3.5
2173 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7900 S Martin Luther King Dr, Chicago, IL
60619, United States

Hours

Reviews

3.5
2,173 reviews
5 stars
747
4 stars
446
3 stars
445
2 stars
201
1 star
334

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor management, leading to frustration.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or improperly prepared items.

Staff Attitude

While some staff were praised for being friendly and helpful, others were noted for being rude or unprofessional.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant and restrooms.
  • JR
    Jam R.
    Jan 3, 2026
    1.0
    The wait time in the drive thru was egregious! 15 minutes to just get to the window to order; another 5 minutes to order; then told to pull up to wait on a cheeseburger. Really ridiculous!
  • RR
    Rescue RAPscallion
    Dec 23, 2025
    4.0
    Kiosk didn't give receipt, but I got my food.
  • MG
    Maria Gonzales
    Dec 6, 2025
    1.0
    Didn’t want to take my order 11:10 pm If you have a pick up you cant place an order we are on a timer” those where the exact words This is insane
  • DM
    Destiny Madison
    Dec 5, 2025
    2.0
    They only serve one person at a time in the drive thru. The car in front of you place order, then go pay, drive to the next window to get their food, finally drive off then you can finally place an order. You would’ve think it’s one person doing everything. Pull up to get your food it’s 10 people standing around in there. & the food was cold or “warm”. It wasn’t no where near fresh or hot. A waste of time & money. Better off going to a different McDonald’s for better food & service.
  • MS
    Mz Sunshine
    Dec 4, 2025
    1.0
    There is a young man with an very unsatisfied attitude don't wa na give you information you ask him a question he don't respond don't wanna take orders its sad I left didn't buy shit

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on weekdays?

McDonald's is open 24 hours from Monday to Tuesday, closes at midnight. On Wednesday, it is open from 00:00 to 23:59.

Does McDonald's offer drive-through service and what are its hours?

Yes, McDonald's offers 24/7 drive-through service every day of the week.