Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,078 reviews
5 stars
381
4 stars
204
3 stars
185
2 stars
100
1 star
208
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, particularly in the bathrooms and lobby.
Service Speed
Customers frequently mentioned long wait times, with some waiting over 20 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Customer Service
Feedback on customer service was mixed, with some praising individual staff members while others reported rude or unhelpful interactions.
Food Quality
Food quality was inconsistent, with some customers receiving fresh and hot meals while others reported cold or poorly prepared food.
- ALArlita LynnOct 30, 20252.0Lobby was very nasty and the food was 🤮 ..
- GWGeorge WallsOct 9, 20251.0Everything I go to this location, I have to wait at least 15 minutes at the register. Yesterday, I was there and I had waited 25 minutes. The excuse was because of low staff, this was from a customer! But, it's always like this! I worked for Burger King and have dealt with low staff and I have NEVER had a complaint about customer service or checking the front checkout line! That's common sense customer service to check for incoming guests! That's why I seldom go to this location!
- VHViola HarrisJul 6, 20253.0Food be ok sometimes, today was good. They sometimes don't listen well. Peoples are repeatedly asking for things left out of their orders from them. Has the Nastiest bathroom too!😩😰
- BBBrian BradyJun 20, 20251.0The cashiers never at the front , they washrooms is locked got to wait to get buzz in to use . This the hood located McDonalds the customer service is very terrible. I won't come back to this location .
- EWEllis WilliamsJun 4, 20255.0Great prices good customer service
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 7832 S Western in Chicago?
McDonald's at 7832 S Western in Chicago is open daily from 5:00 AM to midnight, except Fridays and Saturdays when it remains open until 2:00 AM.
Does this McDonald's location have drive-thru service, and what are its drive-thru hours?
Yes, this McDonald's has a drive-thru. It operates daily from 5:00 AM to midnight, extending to 2:00 AM on Fridays and Saturdays.
Can I order delivery or curbside pickup from this McDonald's?
Yes, McDonald's at this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order with McDonald's online or through an app?
You can place orders online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi and support mobile ordering?
Yes, this McDonald's offers WiFi and supports services like mobile ordering, mobile offers, McDelivery, drive-thru, and gift cards.
What kinds of food and dining categories does this McDonald's offer?
The restaurant serves fast food including breakfast, burgers, sandwiches, coffee, ice cream, frozen yogurt, and related fast-food dining options.
Are there nearby restaurants I can visit before or after McDonald's at 7832 S Western?
Yes, nearby restaurants include JJ Fish and Chicken, Sharks Fish and Chicken, South China Kitchen II, and Nicky's Restaurant and Pancake House, offering various fast food and dining experiences.
What nearby transportation options can help me get to McDonald's on 7832 S Western?
The 79th Street & Western Terminal bus station is nearby and can help you reach McDonald's at this location.
Are there local businesses near McDonald's where I can handle errands or other activities?
Yes, nearby are H&R Block for financial services, a Bank of America ATM, UPS Access Point locations for shipping, Aqua Clean Car Wash, and CVS Pharmacy for your errand needs.