Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- Drive-throughNot available
- BreakfastAvailable
Location
Hours
Reviews
3.1
190 reviews
5 stars
57
4 stars
34
3 stars
27
2 stars
12
1 star
60
What are people saying?
AI-generated from recent customer reviews
Location Status
Multiple reviews confirm that this location is permanently closed and has been misrepresented online.
Service Quality
Customers frequently report slow service, disorganization, and rude staff, leading to a negative dining experience.
Food Quality
Many reviews mention cold or poorly prepared food, with complaints about overcooked items and incorrect orders.
Customer Experience
While some customers noted good service and friendly staff, the overall sentiment leans towards dissatisfaction with service and food.
Management Issues
There are concerns about management effectiveness, with calls for better training and oversight of staff performance.
- RPRussell howlett (Palos)Jun 8, 20252.0There all nuty on works
- CGCraig Vander GalienJun 3, 20251.0There hasn't been a McDonald's here for years, but Google won't accept the suggested edits that it is permanently closed.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 500 W Madison St, Chicago?
The restaurant is open Monday through Friday from 6:00 AM to 8:00 PM, and on weekends from 8:00 AM to 6:00 PM.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not have a drive-through service.
When is the drive-through open if available?
This location does not have a drive-through available.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food for delivery or takeout from this McDonald's?
This location offers takeout but does not provide delivery services.
Does this McDonald's serve breakfast and coffee?
Yes, they serve breakfast, coffee, lunch, dinner, and dessert.
Is the McDonald's at 500 W Madison Street wheelchair accessible?
Yes, this location has wheelchair accessible entrance, seating, and restroom.
What nearby places can customers visit before or after McDonald's at 500 W Madison St?
Customers can visit the Ogilvie Food Court for more dining options, the Metra-Chicago OTC train station for transit connections, and the Rail Club bar for drinks.
How can the nearby Metra-Chicago OTC train station be useful to McDonald's customers?
The Metra-Chicago OTC train station provides convenient transportation, making it easier for customers to reach McDonald's at 500 W Madison St.
Are there other food or coffee options near McDonald's at 500 W Madison St?
Yes, nearby options include Jaffa Bagels, Dunkin', Corner Bakery, and Popeyes® Louisiana Kitchen for variety in food and beverages.