Brand Certified
McDonald's
3.1(190 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
500 W Madison St, Chicago, IL
60661, United States
Certified by McDonald's • Mar 01, 2026
(312) 599-7190
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- Drive-throughNot available
- BreakfastAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
190 reviews
5 stars
57
4 stars
34
3 stars
27
2 stars
12
1 star
60
What are people saying?
AI-generated from recent customer reviews
Location Status
Multiple reviews confirm that the location is permanently closed, with confusion over its status on Google Maps.
Service Quality
Customers frequently report slow service, disorganization, and rude staff, leading to a negative dining experience.
Food Quality
There are numerous complaints about cold food, incorrect orders, and poor food preparation, with some customers expressing disappointment in the overall quality.
Customer Experience
While some reviews mention good customer service, many highlight a lack of attentiveness and care from staff, contributing to a generally unsatisfactory experience.
- CGCraig Vander GalienJun 3, 20251.0There hasn't been a McDonald's here for years, but Google won't accept the suggested edits that it is permanently closed.
- LHLogan “Brick” HowesMar 17, 20241.0Wasn't a good McDonalds in it's previous life, it's still not a good Burger King in its current life. $14.99 for a crossaint sandwich with hash browns. I could sit down at a diner and get an omelette and hash browns for the same price. Not just that, but they're short staffed all the time and it takes exclusively long for said food to come out. Next time, if you are desperate enough to have to eat McDonalds, go to union station. Or just eat at home.
- RRRoberto ReyesDec 24, 20195.0Buen servicio.
- RRRenier ReyesNov 9, 20181.0Garbage
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 500 W Madison St, Chicago?
The restaurant is open Monday through Friday from 6:00 AM to 8:00 PM, and on weekends from 8:00 AM to 6:00 PM.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not have a drive-through service.
When is the drive-through open if available?
This location does not have a drive-through available.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food for delivery or takeout from this McDonald's?
This location offers takeout but does not provide delivery services.
Does this McDonald's serve breakfast and coffee?
Yes, they serve breakfast, coffee, lunch, dinner, and dessert.
Is the McDonald's at 500 W Madison Street wheelchair accessible?
Yes, this location has wheelchair accessible entrance, seating, and restroom.
What nearby places can customers visit before or after McDonald's at 500 W Madison St?
Customers can visit the Ogilvie Food Court for more dining options, the Metra-Chicago OTC train station for transit connections, and the Rail Club bar for drinks.
How can the nearby Metra-Chicago OTC train station be useful to McDonald's customers?
The Metra-Chicago OTC train station provides convenient transportation, making it easier for customers to reach McDonald's at 500 W Madison St.
Are there other food or coffee options near McDonald's at 500 W Madison St?
Yes, nearby options include Jaffa Bagels, Dunkin', Corner Bakery, and Popeyes® Louisiana Kitchen for variety in food and beverages.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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