McDonald's

3.6
1582 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5130 N Sheridan Rd, Chicago, IL
60640, United States

Hours

Reviews

3.6
1,582 reviews
5 stars
633
4 stars
340
3 stars
224
2 stars
117
1 star
268

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised the staff for being friendly and efficient, others reported rude and unprofessional behavior from management and employees.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to frustration.

Service Speed

Customers noted that service speed varied significantly, with some reporting quick service while others faced long wait times.

Cleanliness and Environment

The cleanliness of the location was mentioned positively by some, but others reported unsanitary conditions and issues with loitering.

Accessibility Issues

Customers expressed frustration over the lack of service for pedestrians and bikers, as well as inconsistent operating hours.
  • CC
    Cynthia Cremer
    Jan 4, 2026
    5.0
    Across from Maria no very convenient for someone saving saving saving.
  • DT
    Dustin Thompson
    Dec 25, 2025
    5.0
    The staff here are the best. This mcdonalds feels different and it's mostly because it's better run by staff/ manager that cares.
  • DS
    Daniel Sturm
    Dec 14, 2025
    5.0
    Take out always on point. Speedy service!
  • LV
    Linda Van
    Dec 13, 2025
    1.0
    Yall have the most rudest managers. On December 13th around 2:30pm, I was waiting for my order. I asked for additional sauce and bag for my drinks. The Hispanic manager rudely said you already have bbq sauce. Ok? I said that was for my niece’s nuggets. She threw the sauce in the bag and gave ME A RIP CARRIER FOR MY DRINKS! Shes the manager who I called last time about my Ubereats order to include ketchup and napkins who rudely rush me. Seriously what’s going on? If yall don’t want to work. Don’t. If yall can’t handle simple tasks; yall should stay home. I prefer going to this location versus the one on Wilson due safety reasons especially in the neighborhood.
  • LJ
    Lorenzo Johnson
    Nov 28, 2025
    1.0
    The should be called can’t get right McDonald’s because they can never get my order correct. I ordered a double cheeseburger 🍔 with extra pickles and extra mustard . Two pickles come on the sandwich already ready so that means extra would be an additional two so four total. Did I get it no they put three pickles on it and a dab of mustard. I said something about it and the young man didn’t speak English. My thoughts is you shouldn’t be in customer service if you can’t speak English.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5130 N Sheridan Rd, Chicago?

McDonald's at 5130 N Sheridan Rd, Chicago is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.