McDonald's

3.6
1574 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5130 N Sheridan Rd, Chicago, IL
60640, United States

Hours

Reviews

3.6
1,574 reviews
5 stars
631
4 stars
339
3 stars
223
2 stars
117
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Parking Problems

Multiple reviews highlighted issues with aggressive parking enforcement, including booting vehicles in the lot.

Food Quality

Inconsistent food quality was noted, with complaints about cold or stale food and incorrect orders.

Cleanliness Concerns

Several customers mentioned cleanliness issues, particularly in the dining area and bathrooms.

Customer Experience

Many patrons expressed discomfort due to the presence of homeless individuals near the restaurant, impacting their dining experience.
  • JB
    John Bloome
    Nov 7, 2025
    5.0
    The staff here is absolutely amazing! I have been getting coffee here every morning for the past five years, the crew they have working here is outstanding. They have a very difficult job and always manage to do it well with a smile on their faces.
  • SS
    Scott S
    Oct 7, 2025
    4.0
    Keep you alive
  • SM
    Savannah Marley
    Oct 1, 2025
    1.0
    Lento, lento, lento. Esperé 20 minutos por una bebida, y me querría dar el cafe incorrecto. Cuando le dije que eso no era, se fue sin darme mi orden. Perdí mi dinero, mi bus por esperar tanto, y NUNCA recibí mi orden.
  • AU
    A Google User
    Sep 26, 2025
    5.0
    Service felt polished and professional.
  • HB
    Hannah Bachand
    Sep 19, 2025
    1.0
    Canceled my order twice WAY before breakfast was done, I would love to just shut down my store and stop selling items when I felt like it.. oh wait if i did that at my job id be fired.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5130 N Sheridan Rd, Chicago?

McDonald's at 5130 N Sheridan Rd, Chicago is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.