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McDonald's

3.6
(1586 reviews)

Business Details

5130 N Sheridan Rd, Chicago, IL
60640, United States
(773) 275-9035
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5130 N Sheridan Rd, Chicago, IL
60640, United States

Hours

Reviews

3.6
1,586 reviews
5 stars
634
4 stars
339
3 stars
226
2 stars
117
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Cleanliness and Environment

While some customers praised the cleanliness of the location, others reported unsanitary conditions and disturbances from homeless individuals.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Accessibility Issues

Several customers expressed dissatisfaction with the lack of service for pedestrians and bikers, particularly during late hours.
  • TC
    Thomas Crouse
    Jan 30, 2026
    1.0
    I can't even get a simple order made correctly I ordered three McChickens with Big Mac sauce they can't even get it right they put mayonnaise on it I screwed up on it three times and still going to get it right they suck
  • RD
    Rostyk Demtsyo
    Jan 22, 2026
    4.0
    I like this mcdonals it offers fresh food. The fries is cooked in new oil. The music is 70-80,s which I like. The is no crime and service is reasonably fast.
  • CC
    Cynthia Cremer
    Jan 4, 2026
    5.0
    Across from Maria no very convenient for someone saving saving saving.
  • DT
    Dustin Thompson
    Dec 25, 2025
    5.0
    The staff here are the best. This mcdonalds feels different and it's mostly because it's better run by staff/ manager that cares.
  • LV
    Linda Van
    Dec 13, 2025
    1.0
    Yall have the most rudest managers. On December 13th around 2:30pm, I was waiting for my order. I asked for additional sauce and bag for my drinks. The Hispanic manager rudely said you already have bbq sauce. Ok? I said that was for my niece’s nuggets. She threw the sauce in the bag and gave ME A RIP CARRIER FOR MY DRINKS! Shes the manager who I called last time about my Ubereats order to include ketchup and napkins who rudely rush me. Seriously what’s going on? If yall don’t want to work. Don’t. If yall can’t handle simple tasks; yall should stay home. I prefer going to this location versus the one on Wilson due safety reasons especially in the neighborhood.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5130 N Sheridan Rd, Chicago?

McDonald's at 5130 N Sheridan Rd, Chicago is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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