Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders being common.
Customer Service
Many reviews highlighted poor customer service, including rude staff interactions and lack of assistance from management.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted issues with cleanliness, particularly in restrooms and dining areas, contributing to an uncomfortable dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and reported positive experiences with food quality during certain hours.
LL
LTBFer
2 days ago
1.0
Take to long and dirty.
KS
KC Smith
Nov 7, 2025
1.0
Take way too long was there for 30 minutes for a Mc griddle and 2 pieces of bacon
CV
crak martin valencia
Nov 6, 2025
1.0
I been coming to this place more than 20 times already but it seems they don't want to work no one at the front inside and exactly the same on the drive thru. People upset😡 leaving the place for the lacking of service there. Photo shows the las 10 min i spent at drive-thru and nobody is taking orders
JJ
Jd
Oct 29, 2025
2.0
Service can be wrong and very slow
MG
MARII GUTIÉRREZ
Oct 22, 2025
1.0
Super mala atención al cliente, dan la comida fría y mala higiene