Brand Certified
McDonald's
3.2(1486 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
5153 W Chicago Ave, Chicago, IL
60651, United States
Certified by McDonald's • Feb 22, 2026
(773) 287-4687
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.2
1,486 reviews
5 stars
496
4 stars
209
3 stars
239
2 stars
167
1 star
375
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Customers frequently reported issues with food freshness, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews mentioned dirty restrooms and overall cleanliness concerns within the establishment.
Customer Experience
Many customers expressed dissatisfaction with their experiences, citing a lack of professionalism and negative interactions with staff.
- CMcristian montesdeoca3 days ago1.0After 9 or 10 there a huge lack of workers and especially terrible for pickup drivers like doordash, uber eats and grubhub. Long as lines.
- LLLeslieJan 21, 20261.0The workers were mad with their life that they had to work they were so rude....On top of that the food was dry I feel like the only thing we got fresh were the fries n not even that they were just heated in oil... horrible service n food won't be returning n it was the midnight crew
- KLkelvin liDec 22, 20251.0The staff's service attitude was very poor.
- AAADec 21, 20251.0please dont order any uber eats doordash online delivery order at this mcdonalds they will say they dont have any order just becauae they dont want to make order because they are being lazy
- MKMike KDec 15, 20251.0Always check your order before leaving the drive thru. They literally give you whatever they want you to have.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
What delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald’s App available on both Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru for customer convenience.
Where is this McDonald's located?
It's located at 5153 W Chicago Ave, Chicago, IL 60651, USA.
Are there any nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, Dunkin' is a nearby coffee shop where you can get coffee and smoothies before or after your McDonald's visit.
Is there an ice cream shop close to this McDonald's?
Yes, Baskin-Robbins, an ice cream and bakery shop, is nearby and a great option for dessert after your meal.
Can I visit a beauty salon near McDonald's while I'm in the area?
Yes, Modern Era Beauty Salon and Herb's Barber Shop are nearby beauty and barber shops you can visit.
Are there other fast food or sandwich restaurants close to this McDonald's?
Yes, there are nearby options like another McDonald's location, Subway, and Sony's Sub for sandwiches and fast food.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website