Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,477 reviews
5 stars
493
4 stars
207
3 stars
239
2 stars
166
1 star
372
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with their meals.
Cleanliness
There were multiple complaints about the cleanliness of the restaurant and restrooms, with some customers noting unsanitary conditions.
Customer Experience
Several customers highlighted negative experiences with staff attitudes and overall service, leading to frustration and disappointment.
- KLkelvin liDec 22, 20251.0The staff's service attitude was very poor.
- AAADec 21, 20251.0please dont order any uber eats doordash online delivery order at this mcdonalds they will say they dont have any order just becauae they dont want to make order because they are being lazy
- MKMike KDec 15, 20251.0Always check your order before leaving the drive thru. They literally give you whatever they want you to have.
- TSTahtonisha SuttonDec 3, 20251.0I ordered a sausage cheese biscuit, no egg. I got a biscuit cheese and egg sandwich.
- LLLTBFerNov 22, 20251.0Take to long and dirty.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
What delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald’s App available on both Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru for customer convenience.
Where is this McDonald's located?
It's located at 5153 W Chicago Ave, Chicago, IL 60651, USA.
Are there any nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, Dunkin' is a nearby coffee shop where you can get coffee and smoothies before or after your McDonald's visit.
Is there an ice cream shop close to this McDonald's?
Yes, Baskin-Robbins, an ice cream and bakery shop, is nearby and a great option for dessert after your meal.
Can I visit a beauty salon near McDonald's while I'm in the area?
Yes, Modern Era Beauty Salon and Herb's Barber Shop are nearby beauty and barber shops you can visit.
Are there other fast food or sandwich restaurants close to this McDonald's?
Yes, there are nearby options like another McDonald's location, Subway, and Sony's Sub for sandwiches and fast food.