Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,779 reviews
5 stars
556
4 stars
263
3 stars
320
2 stars
178
1 star
462
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and unhelpful management.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with food preparation.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and trash in the lobby.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or improperly prepared items.
- JPJarvis PersonDec 27, 20251.0It's to unprepared unorganized wait times are too long nobody knows what there supposed to be doing or how to get the orders out
- JJJDec 17, 20251.0Worst McDonald’s there is They ignore you I tried explaining my app glitched out and didn’t have a code I just wanted to make sure the money was going back on my card meantime manager is demanding a receipt while I’m trying to explain that the app glitched out but my card got charged I even showed where the money got taken out , terrible service from management , staff is cool they just trynna do they job
- AVAngel VargasDec 16, 20251.0I’m reading my door dash receipt printed on the bag, I did not get my sauces for my nuggets and they are both on the receipt. The basket of fries is less than a medium. So disappointing I see why they have low ratings.
- MMMARTHADec 8, 20251.0Yo no entiendo porque la gente tiene mala actitud, porfavor si no quieren trabajar, no vayan a dar mal servicio.
- EGEdgar GarciaDec 4, 20251.0Worst experience so far 30+ wait time *Drive Thru*. Needs ne management. More Employees more efficient service more clients. Don't waste your time!
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's at 5015 W Madison, Chicago?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, they offer delivery services 24/7, including same-day and no-contact delivery options.
What types of payment does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order through a mobile app for McDonald's at this location?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru service?
Yes, this location has a drive-thru service available for customer convenience.
What types of services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 5015 W Madison, Chicago, IL 60644, USA.
What nearby places can I visit after dining at McDonald's?
After your meal, you can visit nearby places like Bobby E. Wright Comprehensive Behavioral Health Center, Perfect Passion Barber & Beauty Bar, or CAFE LATTE coffee shop.
How can nearby places help me when visiting McDonald's at 5015 W Madison?
Nearby places like UPS Access Point location can assist with your shipping needs, while nearby beauty salons like Styled By Kesha-Extended Touch offer grooming services you might want to combine with your visit.
Are there convenient stores or other food options near this McDonald's?
Yes, Frank's Food Mart convenience store and Whale Fish and Chicken fast-food restaurant are close by, giving you additional choices for shopping or dining.