Brand Certified
McDonald's
3.2(1780 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
5015 W Madison, Chicago, IL
60644, United States
Certified by McDonald's • Feb 22, 2026
(773) 378-1470
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.2
1,780 reviews
5 stars
555
4 stars
264
3 stars
320
2 stars
178
1 star
463
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, unhelpful staff, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and expired products.
Management Issues
Several customers criticized management for lack of oversight and poor handling of staff and customer complaints.
Customer Experience
While some customers had positive experiences with friendly staff, the overall sentiment leaned towards dissatisfaction due to rude behavior and unprofessionalism.
- MZMz. ZeeFeb 18, 20261.0The slowest McDonald's on earth 🤦🏽♀️ I've been sitting in this same spot in the drive through for a little over 10min now
- MYMatt YarbroughFeb 8, 20261.0This is just sad, trifling, and pathetic. I came to grab a sandwich and use the restroom. On my way to the restroom, I noticed trash on the floor by the service counter. No big deal. I go to the restroom first, after at least 15 minutes, I am back out in the common area, and the same trash is still in the same spot. CSR's are always going out the door deliver food for drive thru or curb side service. Seriously, no one made a suggestion that it is filthy in the lobby? I was going to grab a sandwich, but after seeing this lingering trash at the front counter, there no telling what's behind the counter. I'll pass on this place!
- RMRonald MarshallJan 15, 20265.0Calvin Payton// Ronald Marshalls// Lee Marshalls// Athletic coaches inspired us 😁 3Chevy s and new caddillacs double double pipes we all designed all communitys 100....$$%%%$$//Artdesighner/.extra income 😀 together everybody 💯....
- SFSharon FunchesJan 12, 20264.0Needs a little improvement with the waiting time but overall I’m pleased with the service
- JPJarvis PersonDec 27, 20251.0It's to unprepared unorganized wait times are too long nobody knows what there supposed to be doing or how to get the orders out
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's at 5015 W Madison, Chicago?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, they offer delivery services 24/7, including same-day and no-contact delivery options.
What types of payment does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order through a mobile app for McDonald's at this location?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru service?
Yes, this location has a drive-thru service available for customer convenience.
What types of services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 5015 W Madison, Chicago, IL 60644, USA.
What nearby places can I visit after dining at McDonald's?
After your meal, you can visit nearby places like Bobby E. Wright Comprehensive Behavioral Health Center, Perfect Passion Barber & Beauty Bar, or CAFE LATTE coffee shop.
How can nearby places help me when visiting McDonald's at 5015 W Madison?
Nearby places like UPS Access Point location can assist with your shipping needs, while nearby beauty salons like Styled By Kesha-Extended Touch offer grooming services you might want to combine with your visit.
Are there convenient stores or other food options near this McDonald's?
Yes, Frank's Food Mart convenience store and Whale Fish and Chicken fast-food restaurant are close by, giving you additional choices for shopping or dining.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website