Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with staff are mixed; while some praise friendly service, others report rudeness and unprofessional behavior from management.
Food Freshness
Many customers appreciate the freshness and quality of the food, although there are complaints about cold or improperly prepared items.
Cleanliness
The restaurant is generally noted for being clean, but there are occasional reports of poor sanitation and cleanliness issues.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, particularly in the drive-thru.
Pricing
Customers appreciate the fair pricing compared to other locations, with some noting that this location does not inflate prices.
DA
Duncan Anderson
2 days ago
2.0
The staff did not honor a mobile order that was glitched!
MM
Maxen
4 days ago
5.0
BEST MC DONALDS EVER
Employees are very kind
Manager deserves promotion
HM
Hector Morales
Feb 4, 2026
5.0
Nice place for a quick stop. And my food was fresh.
AM
Asan Mirza
Feb 3, 2026
5.0
Honestly, I have never in my life met such friendly, polite, and kind employees as at this McDonald’s.
DC
Donald Crawford
Jan 3, 2026
5.0
For a McDonald’s it’s awesome. What’s really cool is that they haven’t jacked the prices up sky high at this location. You can still get a 2 cheeseburger meal for under $7 here which is unheard of anywhere else in this city (or really anywhere nowadays). I really appreciate that the franchise owner isn’t screwing everyone with pricing. Food always comes out hot and fresh, fries have never been soggy. Staff clearly take pride in their work here and I really respect that.
I live in Lakeview but when I want some McDonald’s, I hop on the brown line and ride it 30 minutes to get out here just to support this specific franchise. They seem to want to provide a good experience rather than just extract as much money from me as they possibly can like every other McDonald’s I’ve been to in the past few years.
Dining room is clean, bathrooms are clean. There are definitely some homeless people that hang around, but they’re very polite and keep to themselves. I respect that the staff treats them like people and seems to let them hang out in the lobby with a soda for a bit (provided they don’t cause a disturbance) rather than degrading them and treating them like pests. Love, compassion, and grace are powerful tools.