Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,474 reviews
5 stars
731
4 stars
290
3 stars
172
2 stars
85
1 star
196
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions and poor service.
Food Quality
Customers frequently complained about cold, stale, or incorrect food orders, indicating a lack of consistency in food preparation.
Cleanliness
While some customers praised the cleanliness of the location, others reported filthy conditions in the kitchen and dining areas.
Order Accuracy
Many reviews noted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Speed of Service
There were mixed reviews on service speed, with some customers experiencing long wait times for their orders.
- JJJuan A. JimenezDec 31, 20255.0They bring your food to you. Didn't know they did that. 👍
- MSMia SalgadoDec 26, 20251.0took 15 min for fries and coffee. It was empty. Pmo.
- MOMary O'ConnorDec 5, 20251.0I’ve ordered Uber Eats from here a few times and my order has been tampered with. Stuff shoved in my drink, no fries but instead filet o fish patties shoved in the fry container. Do NOT order from here late night.
- TSThomas SpratleyDec 4, 20255.0The cleanest McDonalds I’ve ever been to. All the employees are super friendly, and bilingual which makes it easier to order. Did I mention how clean it was?!! Best experience at a McDonalds I’ve ever had!!
- RRRubenNov 23, 20251.0Placed a mobile order at 4am on 11/23/25 and this little old spanish lady has a real bad attitude. I get to the intercom and tell her my code, with attitude, all she said was “I don’t have your order you need to place again” I kindly asked she she heard the code correctly and if so, how do I cancel my current order. I received no response after waiting for a good minute. I pull off and place my order once again. Get to the intercom and give my code for my new order. Once I get to the 2nd window, the lady looks at me noticeably irritated and just says “valued customer?” In confusion, I say “I have a mobile order through the app” and repeat my 4 digit code to her. She stares at me and says with attitude, “so no valued customer?” Still confused, I proceed to show her my mobile receipt for my order through my phone which she doesn’t even take a glance at and just tells me with attitude again, “What did you order?” After saying all the items I ordered, she then tells me “you need to know your order next time because it says valued customer” After checking my profile on the app, nowhere does it say anything about “valued customer” and nor did my receipt say anything about “valued customer” so I don’t understand what her little attitude was about. This isn’t the first situation with this last either or else I wouldn’t care to weite a review
Frequently Asked Questions About McDonald's
What are the general opening hours of McDonald's at 4601 W Diversey, Chicago?
The McDonald's at 4601 W Diversey, Chicago is generally open from 5:00 AM to midnight from Monday to Wednesday and on Sunday. On Thursday, it is open from midnight to 11:59 PM, and it is open 24 hours on Friday and Saturday.
What are the drive-through hours at this McDonald's location?
The drive-through is open 24 hours every day of the week at this McDonald's location.
Does this McDonald's offer delivery services?
Yes, this McDonald's offers delivery services with hours roughly from 5:00 AM to midnight on most days and 24 hours on Friday and Saturday. It also provides same-day and no-contact delivery options.
How can I order McDonald's for delivery online?
You can order McDonald's for delivery online through their official delivery URL: https://mcdonalds.order.online/business/-5579
What are the accepted payment options at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment options.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a McDonald's app available for ordering and mobile offers?
Yes, there is a McDonald's app available on both Apple Store and Google Play for ordering and mobile offers. You can download it from https://apps.apple.com/us/app/mcdonalds/id922103212 for iOS or https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US for Android.
What nearby dining options are available around this McDonald's?
Nearby dining options include another McDonald's, Subway sandwich shops, Papa John's Pizza, Mr Cake bakery and cafe, and Pluto's Desserts Cafe. Customers can explore these places before or after their visit for a variety of meal and dessert options.
What are some nearby health and medical services around this McDonald's?
Nearby health services include Sonrisa Family Dental, Dr. Joseph Furlin MD (OB GYN), Precision Dental Care, Athletico Physical Therapy - Kelvyn Park, Diversey Optical optometrist, and several other dental providers.
Are there convenient stores or supermarkets near this McDonald's location?
Yes, ALDI USA and ALDI supermarkets are located nearby, offering groceries, fruits, vegetables, and liquor. Customers can easily combine grocery shopping with a meal at McDonald's.