Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,466 reviews
5 stars
727
4 stars
289
3 stars
172
2 stars
85
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with several instances of poor customer service and attitude from employees.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and food safety concerns.
Cleanliness
While some customers noted cleanliness, others reported filthy conditions in the kitchen and dining areas.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Speed of Service
Service speed varied, with some customers praising quick service while others complained about long wait times.
- RRRuben1 day ago1.0Placed a mobile order at 4am on 11/23/25 and this little old spanish lady has a real bad attitude. I get to the intercom and tell her my code, with attitude, all she said was “I don’t have your order you need to place again” I kindly asked she she heard the code correctly and if so, how do I cancel my current order. I received no response after waiting for a good minute. I pull off and place my order once again. Get to the intercom and give my code for my new order. Once I get to the 2nd window, the lady looks at me noticeably irritated and just says “valued customer?” In confusion, I say “I have a mobile order through the app” and repeat my 4 digit code to her. She stares at me and says with attitude, “so no valued customer?” Still confused, I proceed to show her my mobile receipt for my order through my phone which she doesn’t even take a glance at and just tells me with attitude again, “What did you order?” After saying all the items I ordered, she then tells me “you need to know your order next time because it says valued customer” After checking my profile on the app, nowhere does it say anything about “valued customer” and nor did my receipt say anything about “valued customer” so I don’t understand what her little attitude was about. This isn’t the first situation with this last either or else I wouldn’t care to weite a review
- MPMaria PerezNov 17, 20254.0Excelente
- F7Fiona 79Nov 16, 20251.0I went to McDonald's and ordered a hot coffee but they gave me a cup of hot water instead i did not noticed until i got home. I called about it but they said they could not help me without a receipt.
- GGgisflodiva13Oct 22, 20251.0Today around 7am I went and I ordered a number 3 breakfast meal. The food was Okay but my coffee was Cold and I asked her if she can switch it for a warmer one. She gave me attitude and blamed the cream she put in made it colder. She called the manager and she just said she will give my money back. That’s not a solution I wanted my coffee but it was cold I just wanted a Hot coffee!! Very bad service and attitude especially if she’s a manager!!
- ABAlexis BaasAug 3, 20251.0I hadn’t eaten anything in over 12 hours and got food poisoning about 2 hrs after eating a snack wrap from this location. I know they caused me food poisoning due to not preparing their food properly. I tried calling but of course the phone doesn’t work. Do not eat here please. They clearly don’t care about the health and safety of their guests.
Frequently Asked Questions About McDonald's
What are the general opening hours of McDonald's at 4601 W Diversey, Chicago?
The McDonald's at 4601 W Diversey, Chicago is generally open from 5:00 AM to midnight from Monday to Wednesday and on Sunday. On Thursday, it is open from midnight to 11:59 PM, and it is open 24 hours on Friday and Saturday.
What are the drive-through hours at this McDonald's location?
The drive-through is open 24 hours every day of the week at this McDonald's location.
Does this McDonald's offer delivery services?
Yes, this McDonald's offers delivery services with hours roughly from 5:00 AM to midnight on most days and 24 hours on Friday and Saturday. It also provides same-day and no-contact delivery options.
How can I order McDonald's for delivery online?
You can order McDonald's for delivery online through their official delivery URL: https://mcdonalds.order.online/business/-5579
What are the accepted payment options at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment options.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a McDonald's app available for ordering and mobile offers?
Yes, there is a McDonald's app available on both Apple Store and Google Play for ordering and mobile offers. You can download it from https://apps.apple.com/us/app/mcdonalds/id922103212 for iOS or https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US for Android.
What nearby dining options are available around this McDonald's?
Nearby dining options include another McDonald's, Subway sandwich shops, Papa John's Pizza, Mr Cake bakery and cafe, and Pluto's Desserts Cafe. Customers can explore these places before or after their visit for a variety of meal and dessert options.
What are some nearby health and medical services around this McDonald's?
Nearby health services include Sonrisa Family Dental, Dr. Joseph Furlin MD (OB GYN), Precision Dental Care, Athletico Physical Therapy - Kelvyn Park, Diversey Optical optometrist, and several other dental providers.
Are there convenient stores or supermarkets near this McDonald's location?
Yes, ALDI USA and ALDI supermarkets are located nearby, offering groceries, fruits, vegetables, and liquor. Customers can easily combine grocery shopping with a meal at McDonald's.