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McDonald's

3.6
(2047 reviews)

Business Details

4704 S Cicero Avenue, Chicago, IL
60638, United States
(773) 284-9713
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4704 S Cicero Avenue, Chicago, IL
60638, United States

Hours

Reviews

3.6
2,047 reviews
5 stars
827
4 stars
428
3 stars
326
2 stars
140
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or burnt items, and missing components in orders.

Cleanliness

Some customers noted that the restaurant was clean, while others mentioned unsanitary conditions and poorly maintained areas.

Customer Experience

Several reviews indicated a frustrating customer experience, with complaints about staff attitudes and lack of professionalism.
  • JM
    Jimmy M.
    Feb 11, 2026
    5.0
    This McDonald's is the quickest one of all Chicago
  • LC
    Lukas Nicholas Cruz
    Jan 27, 2026
    5.0
    Literally the absolute best McDonald’s of all McDonald’s. The chicken sandwich is the absolute best, it is possibly better than the chick-fil-a chicken sandwiches depending on how you view the McDonald’s and the chick-fil-a chicken sandwiches. The menu is so awesome and the service time is the absolute best.
  • AP
    Andre Pierce
    Jan 23, 2026
    3.0
    The big mac was old preheated and salty taste. The fries were dry and crunchy Luke warmed. Only stayed in line for a minute but quality food would have been better. Ronald McDonald starting to fall off in certain areas.
  • EY
    Erica Young
    Jan 20, 2026
    3.0
    Good fries but the layout is very odd
  • YN
    Y Nis
    Jan 19, 2026
    1.0
    Poor service, ignorant workers. Dude told me we never placed an order after spending 10 - 15 minutes for just a coke. A rude female employee just dismissed me and said there’s no order, when I asked about the drink and then a manager, I assume, said “you never placed the order,” then why did I pay for it? How did money leave my bank account? lol I never got a receipt from the rude cashier so I couldn’t prove it in the moment. Trash place

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4704 S Cicero Avenue, Chicago?

McDonald's at 4704 S Cicero Avenue, Chicago is open 24 hours a day, 7 days a week.

Is the McDonald's at this location open for drive-thru service around the clock?

Yes, the drive-thru service at this McDonald's location operates 24/7 every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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