McDonald's

3.6
2046 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4704 S Cicero Avenue, Chicago, IL
60638, United States

Hours

Reviews

3.6
2,046 reviews
5 stars
825
4 stars
429
3 stars
326
2 stars
141
1 star
325

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about burnt burgers and missing items.

Customer Experience

Several customers expressed dissatisfaction with the overall customer service, citing unprofessional behavior and lack of accountability from staff.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
  • RA
    RICARDO ALEGRIA
    1 day ago
    1.0
    They don't pay attention to what you order, then you tell them that you didn't order it and they don't want to change it.
  • GA
    Gonzalo Amezcua
    5 days ago
    1.0
    Placed an order for dine a big mac m meal and waited 30 min, drive thru line wasnt even long, then someone approached me and asked if i got my order yet? Then when they brought my food there was a few strands of hair on the tray 🤢and my soda was flat, never returning
  • JS
    J S
    Dec 27, 2025
    1.0
    This is horrible literally no people and they will take their sweet time. If you want to get angry and get upset, you should come here
  • CC
    CinnaStik345
    Dec 14, 2025
    1.0
    Every time I try to give a chance at this specific establishment they always mess up a simple order or have me waiting at the waiting lot and they tend to forget about me being there to the point where I have to go walk in after 15-20min and ask for my stuff today I ordered one simple burger and two pies with large fries half way home notice I'm missing two pies I've delt with other places but this one is the worst one
  • JR
    Jennifer Rodriguez
    Dec 13, 2025
    1.0
    Took 40+ minutes on my order, then proceeded to give us the wrong order and I had to go inside to get my order which took another 20 minutes, on top of that the order was missing items and were made incorrectly, service was horrible and took forever.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4704 S Cicero Avenue, Chicago?

McDonald's at 4704 S Cicero Avenue, Chicago is open 24 hours a day, 7 days a week.

Is the McDonald's at this location open for drive-thru service around the clock?

Yes, the drive-thru service at this McDonald's location operates 24/7 every day of the week.