McDonald's

3.6
2023 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4704 S Cicero Avenue, Chicago, IL
60638, United States

Hours

Reviews

3.6
2,023 reviews
5 stars
817
4 stars
428
3 stars
323
2 stars
141
1 star
314

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, burnt burgers, and missing components in orders.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty bathrooms and unkempt dining areas.

Staff Attitude

Several customers experienced unprofessional behavior from staff, including dismissive attitudes and lack of accountability.

Operational Issues

Customers expressed frustration over inconsistent hours of operation, with claims of the restaurant being closed despite advertised 24-hour service.
  • CH
    C. H.
    5 days ago
    1.0
    Moody drive thru lady Innacurate order taker ^ And the sweet tea tasted like spoiled grapes Waste of money Regrets
  • TW
    Thomas Wilson
    5 days ago
    1.0
    So I pulled up to the drive thru behind a toyata prius. Two cars pass us in the other drive thru so I reverse and go to the other lane. An automated message asked if I was using the app to which I replied yes and gave them my code. I continued to the pay window and gave code again and asked if I needed a receipt said no and pulled up to the Las counter. The lady at the last counter asked if I even stopped at the previous window. Then explained to me that they don't make the food(that I already paid for) until I get to the drive thru. Obviously they didn't hear me give my number the first time. I waited 12 minutes and ended up late for work. If you pre pay for your food using the app they won't make it ahead of time. Chick filet is gonna be my new morning spot after this encounter. Good luck hope this helps someone.
  • XM
    Xiomara Martinez
    Nov 9, 2025
    1.0
    Service is horrible , came to get simple cookies and was greeted horribly but the employees very bad customer service from the start. As someone who also works with customers I know when someone’s being plain out rude, girl with red braids was extremely rude even when I said thank you do not recommend let alone only person in line waiting 15 min on cookies.
  • RB
    Rino Bobo
    Nov 8, 2025
    5.0
    It was a good idea to eat there and it was nice
  • TT
    TheBondFamily
    Nov 7, 2025
    1.0
    I came in drive through to pickup an uber eats order , and the person says come to to the window and I was waiting for 20 minutes when and then I came to the window and they said I have to drive skeins and ring the bell which was ridiculous. and I was waiting outside and no one came and then I pressed the bell and a gentlemen mid 35-40 came and went off on me and cursed me out and disrespected me . I will never come here again

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4704 S Cicero Avenue, Chicago?

McDonald's at 4704 S Cicero Avenue, Chicago is open 24 hours a day, 7 days a week.

Is the McDonald's at this location open for drive-thru service around the clock?

Yes, the drive-thru service at this McDonald's location operates 24/7 every day of the week.