Brand Certified
McDonald's
3.7(1947 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
5253 S Pulaski, Chicago, IL
60632, United States
Certified by McDonald's • Feb 22, 2026
(773) 284-9684
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.7
1,947 reviews
5 stars
839
4 stars
385
3 stars
268
2 stars
110
1 star
323
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some praised the attentiveness of managers and staff, others reported rude behavior and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or improperly prepared items.
Cleanliness
The cleanliness of the location is often criticized, with reports of dirty tables and unsanitary conditions.
Management
Management received both praise for being attentive and criticism for poor handling of customer complaints.
- STSandra Torres5 days ago1.0On 2/21/26 @ 9:10pm i ordered a Large mango pineapple smoothie very excited until I was waiting at the window for pick up and I seen a girl being sneaky shaking my smoothie cup to make it look full in reality it was only 3/4 full to the top when it was handed to me I told the guy at the window I didn’t want it because it wasn’t full and I told him I seen the coworker shaking my smoothie then I heard a girl laughing in the background being very unprofessional this is ridiculous service was awful no management never going their again
- RRRafaelJan 26, 20265.0The manager was very Attendative good customer service.
- OOOfficial OfficialJan 9, 20265.0Excellent McDonald’s Restaurant
- EFEsmeralda FernándezJan 3, 20261.0Nos dieron la orden incompleta Tardaron más de treinta minutos desde que pedimos la orden hasta que nos la entregaron Una hamburguesa venía sin vegetales Ni si quiera había clientes para haberse tardado tanto
- LLliset leonDec 31, 20251.0Went to McDonald's on the 27th and asked for my fries to be made fresh. I received refried lukewarm fries. I went around to ask for new fries, and they gave me refried fries again, but this time they were hot. When I went home I found out my daily double's buns were stale. Today I went to McDonald's gave it another chance, just to go home and find out my daily double was salty. While I'm at it, sweet chili is spicy for that employee who said it wasn't, chili is a spice.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Is the drive-thru available at all times?
Yes, the drive-thru is open 24/7 every day of the week.
What delivery services does McDonald's offer?
McDonald's offers delivery, same day delivery, curbside pickup, and no-contact delivery services.
How can I order McDonald's food online or via an app?
You can order online through their delivery URL or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What types of food and services are provided at this McDonald's?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and offers mobile ordering, drive-thru, gift cards, and WiFi.
Are there grocery stores near this McDonald's for convenient shopping?
Yes, Jewel-Osco supermarket is nearby, allowing you to combine your meal visit with grocery shopping.
What dining options are available near McDonald's if I want to try different cuisines?
Nearby you can find Cocula Restaurant Pulaski offering Mexican food and Chipotle Mexican Grill for Tex-Mex cuisine.
What beauty and wellness services are close to McDonald's?
Nearby options include Sick Life Tattoo for tattoo and piercing, Sky Nails nail salon, and Victor's Barber Shop & Beauty Salon.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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