McDonald's

3.1
1819 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5200 S Lake Park, Chicago, IL
60615, United States

Hours

Reviews

3.1
1,819 reviews
5 stars
542
4 stars
302
3 stars
314
2 stars
167
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders being served, including missing items and wrong food.

Staff Attitude

Numerous customers experienced rude or dismissive behavior from staff, contributing to a negative service experience.

Cleanliness

Several reviews mentioned poor hygiene and cleanliness standards at the location.

Food Quality

While some customers praised the food quality, others reported issues with freshness and incorrect items.
  • ER
    Ednamarie Ramire
    Nov 8, 2025
    2.0
    Been waiting at the table for almost 10 minutes and still haven't got my food as I write this review. Not sure if everyone is new or short staffed
  • CY
    C Y
    Nov 5, 2025
    1.0
    Worst McDonald's on Chicago the ppl are unorganized and when they give you your food is cold and disgusting they need to get rid of the whole staff bunch of useless workers and can't even do stuff right the manager is useless to
  • MB
    Marie Baltazar
    Nov 1, 2025
    5.0
    Staff is fantastic!
  • JR
    Julian Reyna
    Oct 16, 2025
    2.0
    Bro they take forever to get their order to you. They have you wait in the small foyer area like mice in a cage. I can’t do this anymore. Might as well not pick up from here. Are they trolling me ? Are they going to bring my food out in the first place?? Maybe the food was the friends we made along the way.
  • MC
    Miller Cantina
    Oct 8, 2025
    1.0
    I go to this McDonald's and order $5 meal which come with a drink but unfortunately they are all out of drinks except for lemonade instead of making make a substitute because of there shortage they wants to change me for the lemonade then the manager pointed blank said you can go to another McDonalds

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5200 S Lake Park, Chicago?

McDonald's at 5200 S Lake Park in Chicago is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's provides delivery services including same-day and no-contact delivery.