Brand Certified
McDonald's
3.6(1404 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3122 W Touhy Ave, Chicago, IL
60645, United States
Certified by McDonald's • Mar 01, 2026
(773) 743-5792
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,404 reviews
5 stars
562
4 stars
280
3 stars
203
2 stars
89
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, particularly during late-night hours.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, improperly prepared, or stale items.
Staff Performance
While some staff members received praise for their friendliness and professionalism, many reviews highlighted a lack of training and poor attitudes among employees.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and restrooms.
Technology Problems
Customers experienced difficulties with the ordering kiosks and mobile app, leading to confusion and order errors.
- FLFabiola LostteFeb 20, 20265.0Milkshake is my favorite 🤩
- MKMisha KapenyakFeb 18, 20261.0Coffee machine hasn’t worked for over a month now
- NENilda EgipciacoNov 17, 20255.0Great experience no problems
- MMMayitoOct 29, 20251.0THEY DON’T EVEN PAY ATTENTION TO YOU!
- STsaba tahmeenOct 20, 20251.0They always take the wrong order nd after u pay they say we don’t have it sorry u never said that
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website