Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,395 reviews
5 stars
556
4 stars
279
3 stars
202
2 stars
89
1 star
269
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers expressing dissatisfaction with the freshness and quality.
Staff Performance
While some employees received praise for their friendliness and professionalism, others were criticized for their lack of attention and poor attitude.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and restrooms.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect orders.
- NENilda EgipciacoNov 17, 20255.0Great experience no problems
- MMMayitoOct 29, 20251.0THEY DON’T EVEN PAY ATTENTION TO YOU!
- STsaba tahmeenOct 20, 20251.0They always take the wrong order nd after u pay they say we don’t have it sorry u never said that
- URUmar RafdeenOct 18, 20255.0Rex and Andrea were awesome. Extremely Polite and professional.
- MSMoseen SafaOct 7, 20254.0Kisok option you have to check bcoz we did cash at counter receipt and we went to counter to pay and she said go to kisok pay in kisok only I mean kisok saying pay at counter and counter employee saying pay at mechine. Look at this.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at this McDonald's location?
This McDonald's operates 24 hours a day, 7 days a week, with dine-in service available all day.
Does this McDonald's offer drive-through service?
Yes, drive-through service is available 24/7 at this McDonald's.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 via the McDonald's delivery service.
What types of payment are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
How can I place an order online for pickup or delivery?
You can order online through the McDonald's app or via the provided delivery URL for quick and easy pickup or delivery.
Where is this McDonald's located?
The McDonald's is located at 3122 W Touhy Ave, Chicago, IL 60645, USA.
What nearby restaurants can I visit before or after coming to McDonald's?
Nearby restaurants include Al Safa Mandi House and Al Safa Restaurant for Middle Eastern cuisine, as well as Bangkok Wok for Thai and Chinese dishes.
Are there any nearby places where I can do banking after visiting McDonald's?
Yes, Byline Bank has two branches nearby where you can handle your financial services.
What local community or fitness centers are near this McDonald's?
Bernard Horwich JCC community center and gym, as well as Chicago Shotokan martial arts club, are nearby for community and fitness activities.