McDonald's

3.8
2798 reviews
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Business Details

3241 W North Avenue, Chicago, IL
60641, United States
(773) 227-8928
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3241 W North Avenue, Chicago, IL
60641, United States

Hours

Reviews

3.8
2,798 reviews
5 stars
1,299
4 stars
538
3 stars
433
2 stars
149
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service, particularly during night shifts.

Food Quality

There are frequent complaints about food being served cold, stale, or not prepared as ordered.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of communication.

Cleanliness

Some customers noted cleanliness issues, particularly in the bathrooms, while others mentioned the restaurant being clean.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during less busy times.
  • SM
    Sonia Martin
    1 day ago
    5.0
    Fresh food
  • ER
    Eric Del Rosso
    1 day ago
    5.0
    Haven't messed up my order yet!
  • DS
    Deeanner Samuels
    Nov 7, 2025
    1.0
    Girl who took order through drive thru was rushing wouldn’t let me complete my entire order. Then wen I got to the window to pay the girl didn’t ring up part of my order because she was rushing, then the guy at the window didn’t give me all of my order and kept continuing closing the window in my face before I could tell him that my order was incomplete. They were young teenagers with no customer service. I wouldn’t recommend going to this Mc Donald’s this happens every time I go here.
  • LL
    Lmcguinness2224
    Nov 1, 2025
    1.0
    They forgot to give my brother his hash browns with his food * they forgot my apples for my oatmeal.the coffee tasted funny & once I got home I pulled off the lid to see my cream was spoiled.
  • AR
    Alondra Ramirez
    Oct 14, 2025
    1.0
    Placed an online order to be picked at the counter, waited 30 minutes to be called and they never called my number or said name finally decided to say something and the person working the counter said they called but blamed me for wearing headphones and not hearing them even though I waited 30 minutes. Did they not think to yell out the number or name again if there is an order sitting there for a while. Very rude when I asked to have my food be redone again since it’s been sitting there getting cold as well.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3241 W North Avenue, Chicago?

McDonald's at 3241 W North Avenue, Chicago is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that is open 24/7.