Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Customer Service
Numerous reviews highlight poor customer service, including rude staff, lack of assistance, and long wait times.
Food Quality
Reports of food being served cold, undercooked, or not fresh, leading to dissatisfaction among customers.
Cleanliness
Concerns raised about the cleanliness of the restaurant, including dirty tables and unsanitary practices.
Value for Money
Customers feel that prices are too high for the quality and portion sizes of the food, with some noting a decline in value.
AS
Allen Spencer
Nov 5, 2025
2.0
Always get cold fries, slow service for curbside, and crappy attitudes.
MA
Mohammed Aouissa
Nov 4, 2025
4.0
Great service for a McDonald's, Food is always hot and they always get my order right, Great atmosphere Quiet Clean and smells good. Will return
YC
Yong Chen
Oct 26, 2025
1.0
Worst McDonald's in Chicago. They alway mess up our orders. ALWAYS. Their staff would pocket cash if customers pay with cash.
AP
Asly Pereira
Oct 19, 2025
1.0
Was just at the drive thru stood there for 5 min waiting kept saying "hello?" To the intercom a "give me a second" would've been nice instead of ghosting
DO
Daniel Ojeda
Oct 11, 2025
2.0
Necesita una mejor atención en el área de limpieza en cocina debido a que en una oportunidad compré un café con crema y finalizando la bebida Avian patitas de cucarachas desde ese día no he vuelto
What are the regular operating hours of McDonald's on weekdays?
McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday and from 5:00 AM to 1:00 AM on Friday.
When does the drive-thru service at McDonald's operate?
The drive-thru opens daily at 5:00 AM, closing at midnight Monday through Thursday and Sunday, and at 1:00 AM on Friday and Saturday.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery from 5:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Can I order McDonald's food via a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What food categories does McDonald's serve?
McDonald's offers fast food including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
What nearby places can customers visit before or after dining at McDonald's?
Customers can visit Hollywood Park, a nearby park and concert venue, perfect for leisure activities before or after their meal.
Are there any educational institutions near McDonald's?
Yes, nearby educational institutions include Bais Yaakov Hebrew Parochial School, Joan Dachs Bais Yaakov, and Bais Yaakov High School.
What professional services are located near McDonald's?
Nearby professional services include Primerica for financial advising, Unique Marketing Promotions, and various advertising agencies like Radio Advertising Inc. and RAI Media Inc.