McDonald's

3.1
1872 reviews
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Business Details

3200 W Roosevelt, Chicago, IL
60624, United States
(773) 533-5336
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3200 W Roosevelt, Chicago, IL
60624, United States

Hours

Reviews

3.1
1,872 reviews
5 stars
615
4 stars
270
3 stars
285
2 stars
175
1 star
527

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with order accuracy, frequently receiving incorrect items or missing components from their orders.

Wait Times

Customers consistently complained about long wait times both in the drive-thru and for in-store orders, with some waiting over 30 minutes.

Food Quality

Several reviews mentioned that the food was often cold, stale, or not prepared correctly, leading to dissatisfaction.

Management Issues

There were multiple mentions of ineffective management, with some customers calling for better leadership and staff training.
  • SJ
    Sherman Jones
    5 days ago
    1.0
    Next time give receipt it doesn’t matter if they don’t ask cause the food might not be the carriers
  • PV
    Pathy Vasquez
    Oct 12, 2025
    1.0
    Pésimo servicio atienden de mala gana y no le toman bien la orden
  • LW
    Lashontay Williams
    Oct 10, 2025
    1.0
    just order off DoorDash ( Mari H is the order) i paid $55 just to not receive half of my order !!! this is ridiculous honsetly it’s every time they does this and I blame the higher up managers for not making sure they have everything for their orders before just sending them out . do better for real ain’t no way people should be spending all this money not to receive all their food , the night crew needs to understand this !
  • NS
    North Star
    Oct 9, 2025
    3.0
    Made an online order was there to pick it up at the time it said to pick it up twice they couldn't find my order and I ended up sitting there for like 35 minutes before I received my order
  • TT
    The Dream Family Tour
    Sep 7, 2025
    1.0
    Went inside to order got to the register asked when lunch starts she said 10:30 so I waited and went thru drive thru to be told no lunch starts at 11 wasted my time sitting here for my son to eat poor customer service and apparently communication as well get it together
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Frequently Asked Questions About McDonald's

What are McDonald's hours of operation at 3200 W Roosevelt, Chicago?

This McDonald's location is open 24 hours every day of the week, from 00:00 to 23:59.

Does McDonald's at 3200 W Roosevelt offer delivery and pickup services?

Yes, they provide delivery, curbside pickup, same day delivery, and no contact delivery services.